Storenvy

Cons:

- You cannot disable international shipping.
- All new stores are forced to enroll in the marketplace.
- You cannot activate your shop until you sign up for a third party payment vendor called stripe. Stripe is insecure. There have been rampant reports of shops encountering charge back after charge back from invalid international sales. This is most likely because settings out of the box within Striped disable basic credit processing security checks like zip code matching and a CVC Check. Again, these are disabled by default.
- No dedicated support phone number or email address. You are asked tweet at them on twitter.
- In the event of a charge back, or even a refund, your fees are not credited to your account automatically. You actually have to open a support transaction in order to get your money back.
- Marketplace traffic volume is low.
- The site appears to lag when indexing new items in your storefront. Sometimes for days on end. This negatively impacts your search performance.
- Site does not appear to run google ads for marketplace stores, something other marketplaces do for free.

Overall, the performance of the site, features provided, and level of service do not justify the 10% commision they demand. I would suggest looking elsewhere.

As a seller, when I first started using Storenvy back in 2013, I absolutely loved it. It was easy to use, free, and I could use Paypal for all of my transactions. Speaking as someone who has been selling online since 2007, it was a dream come true and one of the best selling platforms I had ever used.

And then came the changes.

While I don't mind paying a percentage to Storenvy if I sell through the Marketplace (honestly, it's only fair, and I'm just happy no listing fee's are involved), what I do mind is being forced to use Stripe.

Stripe is glitchy, in turn makes Storenvy glitchy, and their fee's are ridiculous. It makes customer support even more difficult when instead of an instant refund like on Paypal, it can take up to two weeks for my customer's to receive a refund if needed. Also, in order to pay shipping fees and the like, I have to wait until the money has been deposited into my bank account which adds even MORE time onto people getting their orders.

Plus there's the fact that as a rather small business I have never opened up a business bank account (why pay for that when I can essentially have on on Paypal for free?), and it can wreak havoc on your personal finances when you have a shared bank account and hardly think it's fair to ask your partner to go over every single little itty bitty charge they intend to make when half of it is their money anyways.

If they let me use Paypal in the marketplace once again, I would willingly pay their 10% (even if it is a bit steep) commission on sales. I'd even be willing to pay a flat monthly amount at this point. But Stripe... what a disaster.

Tried to run a shop on Storenvy and the few sales I had, half of them were pains in the $#*! because of Storenvy's jacked up system. First off, Storenvy didn't even notify me of any transactions, even though I was checking my store frequently. All of a sudden out of nowhere sales were added to my shop that were apparently placed *weeks, or *over a month prior in one case without any notification to me. So all of a sudden in the middle of my busiest season I have this large order which is already a month old and it suddently appeared in my production queue. Tech support had no explanation for it. Big surprise. The buyer understandably didn't want to wait for their items, so I had to refund them. I closed my shop almost a year ago now and yet Storenvy STILL uses my photos of my designs to promote their janky site! I don't sell there anymore and I am willing to bet most of the products featured in their ads are from stores that had enough of their BS and no longer sell there anymore either. 95% of the stuff being sold on storenvy is imported garbage marked up from aliexpress. They do nothing to curate the quality of their site, help their customers (sellers) or improve glitches.

I'm usually not the type of person to do this but, I was recently scammed by the store "Anejo Jewelry". I ordered three men's bracelets from this store over a week ago, and 1) I still haven't received my order 2) The store hasn't sent me a tracking number 3) The store refuses to acknowledge my numerous emails sent in regarding the status of my order 4) Upon further investigation seems to be using pictures stolen from google and passing them off as their products. I recently sent an email to the store envy support team, and I'll post an update on this whole situation in a few days. In my opinion The store envy support team needs enforce stricter policies when it comes to store owners shipping products. Store owners should be required to: send tracking info, be over the age of 18, and ship the product within at least 2 days time. Stay away from Anejo Jewelry, they will take your money and leave you in the dark about the status of your order! Don't buy from http://www.storenvy.com/stores/*******-anejo-jewelry

I ordered a dress from Storenvy.com, I am thinking that the dress is at the Fashion Mall in Oklahoma at the store called the Wedding Store. The store and the mall doesn't even exist. I paid through PayPal and they make believe store is someone in China by the name of Zhu Pei is the person who made the dress. The dress the day of the Mardi Gras ball and it was so poorly made until I could not accompanied my husband's at the Mardi Ball. DO NOT BUY ANYTHING FROM STORENVY.COM. They don't even have an address or telephone number to call so you can ask questions. THIS COMPANY IS BEYOND TRIFLING!

Absolutely do not order from this company …ordered my dress over 2 months ago did not receive my dress and they refuse to give a refund! No wedding dress and out my money…..

I've been absolutely amazed by the amount of product available on this site. As a store owner, and a customer, I've had absolutely no bad experiences. There are groups on Facebook that are run by Admin and Storenvy personnel that work tirelessly to help if I have a question or concern... and the individual store owners have great communication too.

It's sad to see that some people have had an issue here or there with a shop owner, however, one experience that didn't go well is the fault of that shop owner and not the platform itself. It makes me wonder if there were contact details available for that shop owner.

Koodos to the designers of this platform, for all the improvements they work so hard on every day, and how fast they listen when the shop owners ask questions or suggest improvements. I personally haven't used the widgets or 3rd party designs... the original layout was perfect for me and my customers. Thank you for the opportunity to get my brand out there, and for me to reach so many wonderfully talented people!

Do not waste your time to set up a shop. It lack of audience and tools for sellers to easily set a shop. Website has also been crashing for a year already. Didn't even try to fix it.

I made an order to Scary Apparel, they took my money within minutes, and they never mailed out my order, Its been a month, and Ive never received my package. I've emailed them and DM them and they never responded, Buyer Beware, Scary Apparel on Store Envy are scammers.

Nothing but positive experiences as a buyer and a seller on Storenvy! It's a welcome change from the overcrowded Etsy market and I love having no fees! I get a lot more traffic on Storenvy as well!

I ordered Blue Green Pantyhose in September. I wanted them for Halloween. Second week of November, a package was delivered, but pantyhose was PINK. Too late and very wrong color!

Placed a order on the first of june and its now the end of july and have not been notified about anything about my order... would not use this site EVER

http://houseofdemerci.storenvy.com/

They are unprofessional. I order a outfit and emailed them that it was badly made, and smelled. They told me no refunds. But clearly states on there site if any defects etc. a manager can refund money or exchange the item. I got the package from aliexpress vendor( i search the name on the package.) This company over charges you, when you can simply just go on aliexpress and get the item cheaper, Because they pretty much get all there items from China. NEVER WILL I ORDER FROM THIS COMPANY AGAIN. THEY ARE RUDE IN EMAIL'S AND ARE NOT WILL TO REFUND OR EXHANGE A ITEM. For a horrible made outfit.

Do not order from Miss Loco. You will pay for no goods and then get rude confrontational messages. Will not provide tracking number. Stay away from Miss Loco!

I use store envy to shop, never had a problem with any purchase I have made. It is nice to have a totally hand made place to shop not that etsy sold out.

Why is my security not showing when I go to Storenvy site. I have no problem at others websites. I cannot go on site due to this issue. I can go on other sites without this showing a concern.

I ordered a product from a Storenvy store (Atelier Dream) in late March. After waiting a month, I finally contacted the seller. She claimed she'd been on vacation, but was working on my order and would send it the next day. Six weeks later, I still hadn't received anything. I tried contacting the store owner, but no luck in receiving any response. So I contacted Storenvy directly. After a couple weeks I received an email telling me they were unable to get a hold of the store owner so they had shut her store down, and they recommended I file a PayPal dispute to get my money back. I heard from the store owner a week or so later, saying the order "must've gotten lost in the mail" and that she would send another one. She said she would refund my money for the inconvenience. Well, thankfully I *did* get my full refund, but I never received the order and it's now nearly three months after I placed my initial order! Her store is still up on Storenvy (despite them claiming to have shut her down), and I'm absolutely appalled by the whole situation! It's disgraceful! In short: DO NOT BUY FROM STORENVY!

I ordered a shirt and a skirt on 2/17/20 from Candychild. It is now 5/18/20 and not only has it NOT SHIPPED YET, they put in a fake tracking site to tell me that it had shipped when in reality I checked on the USPS site and it said that the tracking number was created and that was it. I tried calling the phone number and it says it's "no longer in service". THREE MONTHS for a shirt and a skirt is BULL$#*!. If I don't get a full refund SOON I'll be even more pissed then I already am. STAY AWAY FROM THIS SITE!

Very good website actually! Just i think the website needs more advertisements and promotion! As the seller, i hope the storenvy can have more visitors and more buyers!

Storenvy aka Discount Mall are damn near thieves in my book. [1] company website is in New Zealand - so downloaded software is from crappy New Zealand ISP service that will only download a game at a rate of 1.2 mb [2] during the download, several error msgs occur but are only on the screen for like a second or two, so dont know what there errors were [3] had to go thru hoops with Storenvy/Discount Mall just to get it to even download [3] after over 2 hours, download completes and now I have to click on Save to get it on my computer which takes another 2 hours of doing that [4] after all that - it will not install [5] This company does not give refunds for downloaded software [6] the file I downloaded was corrupted - probably because of one or more of the error msgs that were popping up. [7] my pc is up to date with all drivers and can run Halo and Skyrim but it wont even try to install the junk software I downloaded - STAY AWAY FROM THIS COMPANY!

Im warning you this website is a scam they dont even ship ur order and then when u ask them about it, they say its "out of stock." LIKE IM REALLY MAD AND TRIGGERED DONT EVEN THINK OF VISITING THIS WEBSITE. I asked for a refund and idek if they are actually going to give me a refund. They said i will get a refund asap. WELL I BETTER GET THAT REFUND.

My college book was about $100 at the campus bookstore, I ordered the PDF from "storenyv" for about $30. The quality is great, the price was awesome. I would highly recommend this site! Thank you

I ordered a dress for my daughter's baby shower the dress got here 1 week before shower, Iy was NOT the dress advertised, It was wrong color and was not what I wanted i emailed them back stating I wanted a refund and needed to return the dress they said I needed to pay shipping to have it sent back! I will NEVER order ANYTHING from them again, Storenvy and The Wedding store! Dress costed over 200.00 and material looks like something my old grandmother made RIDICULOUS please avoid ordering ANYTHING from them.