• Bookmark

    StudentUniverse

StudentUniverse

Write a Review

Overview

StudentUniverse has a rating of 4.0 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
168
View ratings trends

Instant Feedback

7,001 reviews

30
See all photos
How would you rate StudentUniverse?

Reviews (5,415)

Rating

Timeframe

Other

Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user isabela185
Indiana
1 review
0 helpful votes
  • Send Message
February 26th, 2024
Verified purchase

It was a nice experience and booking flights is always stressful, but theirs page made it not.

Date of experience: February 26, 2024

Thumbnail of user yuhaow
New York
1 review
0 helpful votes
  • Send Message
December 18th, 2023
Verified purchase

I stayed very late for two days to get the discounted prime student ticket... The server is insane

Date of experience: December 11, 2023

Thumbnail of user jacko558
North Carolina
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

As I was booking the flights, there was a lot of choice but the flight I wanted disappeared and I couldn't find it

Reason I chose this business:

For the selection of flights available and support

Date of experience: September 11, 2023

Thumbnail of user charlesp2304
Georgia
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

No problems. Easy booking. Thanks. I would use this booking again.

Date of experience: April 27, 2024

Thumbnail of user borislavk3
Florida
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Very fast and easy process
Quick respond on questions you have about the reservation

Date of experience: April 29, 2024

Thumbnail of user daisyr169
Philippines
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

It's my first time so I can't say anything yet, but I hope services will be very good!

Date of experience: November 16, 2023

Thumbnail of user claras191
Oklahoma
1 review
0 helpful votes
  • Send Message
March 30th, 2023
Verified purchase

If this all works out as anticipated, then this is the best site to use for college students!

Date of experience: March 30, 2023

Thumbnail of user madysonr4
New York
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Easy and simple to book my flight for my vacation for the summer

Reason I chose this business:

It was cheaper

Date of experience: April 28, 2024

Thumbnail of user benm1107
Canada
1 review
0 helpful votes
  • Send Message
August 16th, 2023
Verified purchase

The prices were good.
I just wish I could get a full confirmation and info about my reservations.

Reason I chose this business:

It was the cheapest

Date of experience: August 16, 2023

Thumbnail of user mariag2862
Hungary
1 review
0 helpful votes
  • Send Message
July 26th, 2023
Verified purchase

I am satisfied with the service so far. I hope online checking is gonna be smooth as well

Reason I chose this business:

Reasonable prices

Date of experience: July 26, 2023

Thumbnail of user kayeleec
Ohio
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

The site was a little confusing at first but after reviewing it figured it out and booked trip

Reason I chose this business:

Recommended by another student

Date of experience: August 27, 2023

Thumbnail of user hongxiul
California
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase
• Updated review

Have to pay seat fees even if the seats are the basic economic ones. This is not expected

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry that you felt that way. We follow the airline's guidance and some airlines do charge fees for seat selection and may charge more for premium seats.

The pop-up tip fee is fishing customers to pay for...
June 8th, 2023
Verified site experience
• Previous review

The pop-up tip fee is fishing customers to pay for it...

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 9, 2023

Thumbnail of user jiaruil
Illinois
1 review
2 helpful votes
  • Send Message
October 20th, 2022
Verified purchase

Very convenient and clear! I don't know how to reach 50 words, but I really like Student Universe

Reason I chose this business:

Cheap and convenient

Date of experience: October 20, 2022

Thumbnail of user laurief356
Canada
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

As a student, I am really grateful to have a discount on my flight. Thank you!

Reason I chose this business:

Cheaper and more flexible flights

Date of experience: March 21, 2024

Thumbnail of user anneg732
Minnesota
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

Site worked great and made booking super simple. They are also great help whenever I call

Reason I chose this business:

Im a student

Date of experience: March 21, 2024

Thumbnail of user meghasaisumanthk
California
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Process was easy to book tickets and to check prices of other flights also

Reason I chose this business:

Best prices

Date of experience: April 16, 2024

Thumbnail of user wilbertp23
Australia
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Good in services and giving good information, easy to access

Reason I chose this business:

Recommended by friends

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 27, 2024

Thumbnail of user dhyaneep
New Jersey
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Great to have it thank you and i am happy for it🤩🥳

Date of experience: April 24, 2024

Thumbnail of user oluwasholad
California
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Twas an okay experience. Its cheaper and very affordable

Reason I chose this business:

Cause I prefer this platform to others

Date of experience: April 28, 2024

Thumbnail of user victorv445
Wisconsin
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

This website simplifies the purchasing and searching experience and is good for new users.

Reason I chose this business:

Because I was recommended the service by numerous people.

Date of experience: April 15, 2024

Thumbnail of user zhiyul1
California
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Not good Why force me to do that and even words limitation?

Date of experience: April 27, 2024

Thumbnail of user syedk67
Poland
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I highly recommend student universe. The booking was quite easy and I got the best rates.

Reason I chose this business:

Lowest rate

Date of experience: April 24, 2024

Thumbnail of user juanac66
Greece
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Smooth, fast and the best price available. I will use it again.

Reason I chose this business:

Cheapest option.

Date of experience: April 27, 2024

Thumbnail of user ngocn59
Washington
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

It did take quite a lot of time to search for flights

Reason I chose this business:

My friend referral

Date of experience: April 27, 2024

Thumbnail of user charbelm2
Maryland
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

I had a seamless experience booking through StudentUniverse. I would definitely do it again.

Date of experience: April 14, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

How do I know I can trust these reviews about StudentUniverse?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about StudentUniverse?