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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.0 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user monikao4
New York
1 review
1 helpful vote
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October 21st, 2019

Booked British Airways got some other airline I had a 48hr nightmare & customer service is the worst

Date of experience: October 21, 2019

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Hi there! We're sorry you were disappointed with your experience. It's pretty common for airlines within the same alliance to operate planes that may have been advertised by another company. For example, some British Airways flights might be operated by another airline within their alliance. You can always see this in the flight information before you book if you're interested. Please send us a DM if you'd like to let us know a bit more about what happened while you were traveling and with the customer service—we'd be happy to try and make it right if we can!

Thumbnail of user youssefe47
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It's a fantastic experience with student universe,very good

Reason I chose this business:

Best and affordable

Date of experience: April 26, 2024

Thumbnail of user michellek2106
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Student Universe, simple and effective. I have nothing negative to report

Reason I chose this business:

I have planned my trip with them before and it was helpful. Also helps me find the cheapest prices

Date of experience: April 26, 2024

Thumbnail of user nagag3
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was good and user friendly. I got the good price

Reason I chose this business:

For discounts

Date of experience: April 23, 2024

Thumbnail of user mackenzieh97
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to understand and great prices. Would recommend to friends.

Date of experience: April 24, 2024

Thumbnail of user victoriab1405
Texas
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

The website was easy to follow and affordable and they use good airlines

Reason I chose this business:

Affordability

Date of experience: April 18, 2024

Thumbnail of user antons144
Oregon
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Simpler than the price changes on a normal carrier.

Date of experience: April 25, 2024

Thumbnail of user venkatav17
Iowa
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Reliable and genuine site. First time i made booking

Reason I chose this business:

Just popped up while looking for tickets, i found better prices compared to other sites

Date of experience: April 25, 2024

Thumbnail of user georgiah218
GB
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy check out process and great options for my flight back home. Saved me a lot of money!

Reason I chose this business:

Affordable prices

Date of experience: April 25, 2024

Thumbnail of user kaim63
TZ
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Excellent service with great savings

Thank you.

I recommend it highly

Reason I chose this business:

Its economic

Date of experience: April 25, 2024

Thumbnail of user jasminep246
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Thank you for my affordable fight. I look forward to using this website again.

Reason I chose this business:

It is for students.

Date of experience: April 25, 2024

Thumbnail of user kevinp2054
Minnesota
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Really easy to purchase a flight. The checkout process layed out all the details very plainly.

Date of experience: April 13, 2024

Thumbnail of user fantat2
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I had a great experience navigating options given and the booking itself.

Date of experience: April 24, 2024

Thumbnail of user samarah16
New Jersey
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Thank you for the voucher. Made trip planning easy.

Reason I chose this business:

Referred by the program

Date of experience: April 24, 2024

Thumbnail of user nguyenl33
Massachusetts
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good customer service and user-friendly website with multiple options.

Date of experience: April 24, 2024

Thumbnail of user marinad155
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very good, you are able to smoothly search flights

Date of experience: April 24, 2024

Thumbnail of user diegou13
New York
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Easy to navigate…. Booking confirmed still pending to receive my ticket

Date of experience: April 21, 2024

Thumbnail of user graceh670
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy and cheep for studying abroad - many options for insurance

Date of experience: April 22, 2024

Thumbnail of user baop10
New Jersey
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good and quick experience. Very efficient and very cheap prices.

Date of experience: April 23, 2024

Thumbnail of user emilya860
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Compulsory review?compulsory review?compulsory review?

Date of experience: April 23, 2024

Thumbnail of user mandara1
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Pretty good and cheap deals. Easy to access interface.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 23, 2024

Thumbnail of user angelliet
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I really enjoyed how easily and flexible it was to use this website.

Reason I chose this business:

The program I will be studying abroad with allowed me to use this

Date of experience: April 23, 2024

Thumbnail of user heatherd1253
Illinois
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I was happy to how they organized the information for selecting flights.

Date of experience: April 23, 2024

Thumbnail of user mikeh3188
Illinois
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Low price, it has the cheapest price compared to all my previous tickets.

Date of experience: April 15, 2024

Thumbnail of user gavine38
Pennsylvania
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

Website doesn't respond or pretends to load but is just frozen whether I try laptop or mobile

Reason I chose this business:

To get a flight credit from CEA study abroad

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 3, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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