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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user pavanm12
Virginia
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Easy to book Flight tickets. I will recommend highly to my family and friends.

Reason I chose this business:

Kayak redirected

Date of experience: February 27, 2024

Thumbnail of user ngoct36
Washington
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Why student universe charged me 62 dollars but it charged 78 dollars in my bank account

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 22, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Ngoc, we saw you used a promo code. The promotion discount will be refunded to your payment card as another transaction. Since the promotion discount was fully funded by StudentUniverse, not the airlines, customers would have to pay for the full price directly to the airlines for ticketing, and then StudentUniverse would refund the discount. It usually shows up in the bank statement within 3-5 business days. If you have not seen that, feel free to contact our customer service team. Thanks for understanding!

Thumbnail of user johnh10037
Florida
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It was relatively easy to make our reservation. We liked the choices.

Date of experience: March 27, 2024

Thumbnail of user paigef120
Italy
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Great! Thank you for the help and offers that have been given.

Date of experience: March 27, 2024

Thumbnail of user karinak88
Virginia
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Great customer service! And great prices. Thank you.

Date of experience: March 25, 2024

Thumbnail of user tarynd35
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I got to see the best deals across all airlines and booked very easily, thank you!

Reason I chose this business:

It was recommended to me.

Date of experience: March 26, 2024

Thumbnail of user tusharj12
Colorado
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Booking tickets here are easy. It was a completely hassle free experience

Reason I chose this business:

The tickets prices are transparent

Date of experience: March 26, 2024

Thumbnail of user kateo135
Arizona
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Paris woo i'm gonna go shopping and everything but want more discounts

Date of experience: March 26, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Bon voyage à Paris!

Thumbnail of user pritamp9
Canada
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I got flight tickets at a reasonable price and booking experience was hassle-free.

Reason I chose this business:

For lower price

Date of experience: March 26, 2024

Thumbnail of user robing953
New York
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Very easy to navigate and a helpful tool for booking my flight.

Reason I chose this business:

It was the best option to book my flight.

Date of experience: March 25, 2024

Thumbnail of user armenm19
California
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Good customer service via email. Quick confirmation with airline and ticketing. Thanks.

Reason I chose this business:

Online search.

Date of experience: March 25, 2024

Thumbnail of user lutchmeej
Mauritius
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Great experience and fast service. Good customer service

Date of experience: March 24, 2024

Thumbnail of user tianyuanl
Maryland
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Great savings but website can be less buggy. Helpful for students.

Reason I chose this business:

Recommendation

Date of experience: March 25, 2024

Thumbnail of user muhammadt114
California
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

The app was really intuitive and it was very easy for me to book tickets

Reason I chose this business:

As I am a student and it offers really good discounts sometimes

Date of experience: November 28, 2023

Thumbnail of user alyenaz
GB
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Finding a cheap flight enabling me to travel home during a busy season couldn't have been easier!

Reason I chose this business:

I choose student universe because of the deals on airfare, which upon researching was 1/3 the price on the airline sites. Unmatched experience- 10/10

Date of experience: April 3, 2023

Thumbnail of user amilcarc9
Minnesota
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Process didn't go as easy. I had to call someone at Delta to finalize it.

Date of experience: November 30, 2023

Thumbnail of user peytonc51
Massachusetts
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

I booked my flight and got my confirmation right away!

Reason I chose this business:

It’s affordable

Date of experience: March 21, 2024

Thumbnail of user alyssaa222
Missouri
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

It was nice and easy booking my flight. I wish they were more discounted

Date of experience: March 24, 2024

Thumbnail of user nicolef1368
Indonesia
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Booking and payment went well. Thank you Student Universe.

Date of experience: March 24, 2024

Thumbnail of user tatianam158
New Jersey
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Easily reachable, efficient, available 24/7, friendly

Date of experience: March 24, 2024

Thumbnail of user aramm13
Maryland
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

It is my pleasure to be your customer an I am Strongly satisfied your services.

Reason I chose this business:

For it is best price and services

Date of experience: October 28, 2023

Thumbnail of user tejaswit1
Massachusetts
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

This is a great resource for students, and provides the best options to maximize their benefits.

Date of experience: March 24, 2024

Thumbnail of user pariwarthanp
Washington
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

I was confused but after talking to a representative everything was sorted out. Thank you

Reason I chose this business:

Reliable and cheaper

Date of experience: October 27, 2023

Thumbnail of user jacquesn19
Iowa
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

It was the best. Student universe is user friendly. I loved it. Good job guys.

Reason I chose this business:

I am student.

Date of experience: October 27, 2023

Thumbnail of user yend10
Viet Nam
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Procedure to protect card holder but make me spent long time to finish the booking

Reason I chose this business:

Screen, page look friendly, reasonable fare and provides many good options

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 5, 2023

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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