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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,167
Neutral
166
Negative
169
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Reviews (5,415)

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Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user claireb728
Tennessee
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

The website was easy to navigate and gave many options for flights to purchase.

Reason I chose this business:

This is the website my scholarship provided.

Date of experience: December 24, 2024

Thumbnail of user mariyaha4
Wisconsin
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

I received my booking from the airline and unfortunately the bags I added on there aren't on there so I don't know who I contact about that issue.

Date of experience: December 8, 2024

Thumbnail of user douglasw1854
Florida
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

Pleasant process not too troublesome following the process to get your tickets

Date of experience: December 29, 2024

Thumbnail of user lexiel37
Texas
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

So easy to use and user-friendly. Student universe breaks it all down and ensure the best price

Date of experience: December 11, 2024

Thumbnail of user lisak4108
Japan
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

I feel secure to book flights with Student Universe. I assume the selections of flights are safe (airbuses' conditions, securities, etc) and connecting flight schedules and situations are promised.

Reason I chose this business:

I assume the selections of flights are safe (airbuses’ conditions, securities, etc) and connecting flight schedules and situations are promised.

Date of experience: October 29, 2024

Thumbnail of user kimberlyp2631
New Mexico
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Easy to use and same results as expedia but better prices and more options.

Reason I chose this business:

Prices and better flight options.

Date of experience: December 23, 2024

Thumbnail of user ashleyh1892
Italy
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I am a college student studying abroad in Italy and often find it stressful to plan trips around Europe. This website made it easy for my friend and I to book our flights to Amsterdam without all of the anxiety... I will definitely be using StudentUniverse in the future.

Reason I chose this business:

A professor mentioned StudentUniverse in class so I looked it up to see if it would be easier and cheaper to book flights this way, it definitely is.

Date of experience: October 5, 2024

Thumbnail of user oliviac662
Washington
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I used StudentUniverse to book my flight for my study abroad. I was a little worried about how it would go but it was so easy to use and navigate. I was able to book my flight and received the confirmation and info shortly after! Would recommend!

Date of experience: October 12, 2024

Thumbnail of user talhaa42
California
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

Great customer service and got e-ticket in 24 hours.Fares on lower side service on higher side

Reason I chose this business:

Due to lowest fare

Date of experience: December 29, 2024

Thumbnail of user deepakp106
India
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Simple and seamless process. Great pricing as well. Will definitely revisit.

Date of experience: December 30, 2024

Thumbnail of user kevinh4870
Maryland
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Purchased Lufthansa ticket from DC to Berlin. Went smoothly

Date of experience: December 30, 2024

Thumbnail of user kevinr3706
Colorado
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Quick and easy, no problems with reservations or the airlines confirming my booking.

Reason I chose this business:

Good prices.

Date of experience: December 30, 2024

Thumbnail of user parthp65
Illinois
1 review
0 helpful votes
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November 20th, 2024
Verified purchase
• Updated review

Booking is confirmed but as per airlines agent ( SU) has not issued the Ticket. This is scary for us

Reason I chose this business:

To help students

Date of experience: November 10, 2024

SU gave me Airlines booking number but it is not confirmed with airlines
July 21st, 2024
Verified purchase
• Previous review

SU gave me Airlines booking referance number but when I checked with Airlines they are telling me that booking is not confirmed yet and contact your agent

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 11, 2024

Thumbnail of user jessicae2057
Oregon
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

The website was very easy to navigate and a helpful filter for the flight for specification.

Reason I chose this business:

School suggestion

Date of experience: December 27, 2024

Thumbnail of user dinia3
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I cannot log in to the app, it says errors and we need to call or contact some numbers

Date of experience: December 5, 2024

Thumbnail of user danielm7601
Connecticut
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

Reservation is a good price and the process was easy and trouble free

Date of experience: December 24, 2024

Thumbnail of user briannal238
New York
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Very good, extremely helpful. The booking was easy and i got my confirmation a couple hours later

Date of experience: December 29, 2024

Thumbnail of user emmad658
Illinois
1 review
1 helpful vote
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October 10th, 2024

Horrible customer service, they do not care about you at all and will just read off the website information anyone can access. When I asked if there was anything they can do he just repeated what he said before. I was trying to be nice and a considerate customer making sure to say please and in general be nice, but he talked to me like he did not want me to be calling, and he definitely did not want to help me, I waited on hold for over 30 minutes and was not provided any help during the call. They claim a few things on their website, like refunds but it is circumstantial depending on how much extra you pay originally. I am very upset and will not be using student universe ever again.

Date of experience: September 30, 2024

Thumbnail of user amayap15
Georgia
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

No problems at all was a good experience didn't have any problems

Date of experience: December 25, 2024

Thumbnail of user daltons165
GB
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

It is pretty difficult to access my trip information. I can't access the site because of ads.

Date of experience: December 9, 2024

Thumbnail of user joshuaf1432
Illinois
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

It's exciting but I haven't received email from airline yet.

Date of experience: December 28, 2024

Thumbnail of user carlab1022
California
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Super easy to use, just wish we could play through installments somehow, otherwise nice!

Date of experience: December 27, 2024

Thumbnail of user akhilreddyt
Tennessee
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Easier way to book tickets accepts any credit card irrespective of the airline rules.

Reason I chose this business:

Best suggestion for students cause it has best flights with cheap prices

Date of experience: December 27, 2024

Thumbnail of user shreyas96
California
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

It was very easy to book my tickets. The offers were really good

Date of experience: December 27, 2024

Thumbnail of user samanthac1939
California
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

No problems at all. Booked through student universe, checked with Alaska, overall good

Date of experience: December 27, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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