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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user eugenc7
Ohio
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Friendly software to use for traveling and learn more about potential countries to visit.

Date of experience: October 3, 2024

Thumbnail of user adama1162
New York
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Ticket was confirmed like an hr after booking. Email was sent and e ticket was given

Reason I chose this business:

I’ve used this website before so I trusted them.

Date of experience: October 5, 2024

Thumbnail of user hugov85
Michigan
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Positive: Price excellent
Negative: website looks too old. Needs to look more modern

Date of experience: October 5, 2024

Thumbnail of user nathanp680
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It was very easy to buy tickets and the process was smooth. I was also able to save some money too.

Reason I chose this business:

Cheaper and it was also a lot easier than other sites to buy tickets. There were also no hidden costs an and the purchase process was easier than ever.

Date of experience: October 4, 2024

Thumbnail of user varshap27
Indiana
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Flight rates few dollars cheaper then original rates i saw on airline websites

Date of experience: October 3, 2024

Thumbnail of user ivyd70
Alaska
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Great 3rd-party booking site overall. Only negative comment I can give so far is that when I checked the booking on the airline's website, it had my name wrong. My name was in Student Universe correctly as (example name) Ivy Mary Johnson, and in the airline's booking it incorrectly showed up as Ivymary Johnson for whatever reason. I had to reach out to the airline to correct my passenger info so it would match my ID.

Reason I chose this business:

Cheap and not sketchy

Date of experience: August 17, 2024

Thumbnail of user naderh26
Pakistan
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Good experience. Hopefully the trip will go smoothly and there will be no problems

Reason I chose this business:

Booked through them before

Date of experience: October 2, 2024

Thumbnail of user yudongz
Washington
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

1st time to book flight, the experience is good, response time is quick.

Date of experience: October 4, 2024

Thumbnail of user ashutosha13
Massachusetts
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Took less than 5-10 mins to book, and the next day I had my confirmation.

Date of experience: October 4, 2024

Thumbnail of user amik30
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It's a easy booking way even if my first language is not english

Date of experience: October 4, 2024

Thumbnail of user lec26
Netherlands
1 review
1 helpful vote
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August 15th, 2024
Verified purchase

Terrible - I tried booking a million times with multiple diff cards. Didnt go through, finally went through and then they sent me an email that it was cancelled. Then finally tried again the next day and then they didnt get confirmed. I inquired and they wrote to me asking for all my personal details and credit card and photo ID to make sure its a legit match. Only then they finally confirmed my booking.

Date of experience: August 5, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Le, sorry for the inconvenience. Occasionally we will ask for additional personal information in order to verify that the individual making the purchase truly has authorization from the cardholder to make the payment. We never disclose such information to any third party. We are simply working to protect our customers, as well as cardholders, from any potential cyber scams. Purchasing travel can be a big purchase so we want to guarantee that any travel purchased with us is done so properly.

Thumbnail of user jg868
New York
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

The one point of interest was that there was some issue with processing my credit card. I was able to use another, so that ending up working, but it was a minor annoyance in the moment.

Reason I chose this business:

I was able to get a slight deal, as I had in the past.

Date of experience: August 22, 2024

Easy Enough.
October 16th, 2022
Verified purchase
• Previous review

The website was easy enough to follow and use, and the savings were welcome, if not earth-shattering.

Reason I chose this business:

Force of habit, I suppose.

Date of experience: October 16, 2022

Thumbnail of user msreebharath21
Michigan
1 review
0 helpful votes
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August 22nd, 2024

This is the worst website to book a flight ticket. Instead, you can book on Priceline or directly with the airlines, where you'll pay around $100 more but have many options. They claim to offer cheap tickets, but then charge a fortune for even small changes. I have a flight from FLL to India that cost me $920. There's an airport change from JFK to EWR, with only a 3-hour layover. I requested to change the domestic flight or remove it so I could arrange my own travel, but they're asking for $400 to make the change. It's technically very challenging to transfer from JFK to EWR in such a short time.

Service
Value
Shipping
Returns
Quality

Date of experience: August 12, 2024

Thumbnail of user yuyung1
Canada
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I tried to log in StudentUniverse app and find my flight information, but the system keeps telling me that the email i used hasn't been validated, which leads to my concern about my ticket confirmation.

Date of experience: August 1, 2024

Thumbnail of user meghap12
Washington
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I got best rate and overall good experience with StudentUniverse.

Date of experience: October 3, 2024

Thumbnail of user apatsam
Malawi
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Good but need details about my economy class luggage max weight

Date of experience: October 3, 2024

Thumbnail of user ngocn63
Washington
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

My experience was good in which the tickets were reasonable and appropriated for students

Date of experience: October 3, 2024

Thumbnail of user frankc2283
Pennsylvania
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Lost how easy it was to find flights at a good price Quick and easy, not too many steps

Date of experience: September 23, 2024

Thumbnail of user cassidyb64
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

The deals on this website for students is really good. Love this website

Reason I chose this business:

Because it was cheaper then buying directly from the airline

Date of experience: October 2, 2024

Thumbnail of user vikasshettyg
Texas
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

It was easy finding my flight and the interface is soo good and It was easy finding the best price.

Date of experience: October 2, 2024

Thumbnail of user deserayb2
Italy
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I would like a bit more communication and confirmation emails.

Reason I chose this business:

Discounts and good reviews.

Date of experience: October 2, 2024

Thumbnail of user bhupinderj2
Tennessee
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Good. I booked my flight but will be in the month of january. Thanks

Date of experience: October 2, 2024

Thumbnail of user mihirj4
Georgia
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Could book tickets for about $100 less than what I was seeing on Google flights

Date of experience: October 2, 2024

Thumbnail of user thin64
Pennsylvania
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Good overall and easy to proceed i'm quite okay with this service

Date of experience: October 2, 2024

Thumbnail of user oliviar702
Massachusetts
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I found the best prices on this website for my study abroad flights.

Date of experience: October 2, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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