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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user ngocn62
Pennsylvania
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

It was a great booking experience. Everything went smoothly

Date of experience: September 18, 2024

Thumbnail of user fernandar39
New York
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Very easy to buy the tickets and prices were better than on other websites.

Date of experience: September 18, 2024

Thumbnail of user vann121
Massachusetts
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Good experience, i get better deals on this site compared to other sources.

Date of experience: September 18, 2024

Thumbnail of user divijad
New York
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I had an amazing experience. It went so smoothly and showed me good options as well

Date of experience: September 18, 2024

Thumbnail of user indirab23
Canada
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

It was great and the price was cheaper compared to other sites

Date of experience: September 17, 2024

Thumbnail of user victoriad924
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I was looking on Google for flights — found the perfect one at United and on a whim decided to check if I would save anything if I bought it on StudentUniverse. Fortunately there was a $7 discount (I'll take it!) for the same round-trip flight! Easy process, got my booking email from United within five minutes of purchase from StudentUniverse.

Date of experience: July 8, 2024

Thumbnail of user lasyar1
California
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Did not expect to be forced to share my card details, I did not face this issue before

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 17, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Sorry for the inconvenience. Occasionally we will ask for additional personal information in order to verify that the individual making the purchase truly has authorization from the cardholder to make the payment. We never disclose such information to any third party; we also specifically HIGHLIGHT covering certain digits as well as cvv. We are simply working to protect our customers, as well as cardholders, from any potential cyber scams. Purchasing travel can be a big purchase so we want to guarantee that any travel purchased with us is done so properly.

Thumbnail of user marqueza4
Spain
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Compro mi billete y cancelaron con tanta excusa disque no era mi tarjeta mentira que era mio solo que esa pagina no sirve

Reason I chose this business:

Compro mi billete y cancelaron con tanta excusa disque no era mi tarjeta mentira que era mio solo que esa pagina no sirve

Date of experience: November 12, 2024

Thumbnail of user tathagatad
New Mexico
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

The process of booking flight tickets was very smooth using the student universe website.

Reason I chose this business:

The prices were very reasonable.

Date of experience: September 15, 2024

Thumbnail of user gilz4
Thailand
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Great service, quick, thank you
Looking forward to take the flight

Date of experience: September 17, 2024

Thumbnail of user vladaw
California
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Very straightforward and flexible with my options for the trip.

Date of experience: September 17, 2024

Thumbnail of user taiwoo36
Bahamas
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I have no reviews to give…………………………………………………………………………….

Date of experience: September 17, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the review anyway! Feel free to let us know if you have any questions. Have a great trip!

Thumbnail of user ma637
Illinois
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Good experience, took some time to confirm after I made a call.

Date of experience: September 17, 2024

Thumbnail of user rk576
Maryland
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I've booked flights through StudentUniverse multiple times over the last 10 years or so. It's always been a pretty smooth experience, which is why I keep coming back!

Date of experience: August 9, 2024

Thumbnail of user janjayg
New York
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Student Universe make traveling more accessible (and a whole lot more affordable)!

Date of experience: September 16, 2024

Thumbnail of user eduardor337
Delaware
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The website was very useful to find my flight to Spain. Also enjoyed using all of the tools to help find specific things like direct, round trip, etc on my travels. Will definitely be using it again.

Reason I chose this business:

I used it because it was recommended to me by my study aboard program

Date of experience: August 4, 2024

Thumbnail of user angelinad78
Germany
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I have used this platform multiple times and I find the simplicity of the app and website easy to use and convenient. However, I noticed a discrepancy in flight costs. For instance, if I select a certain date for a flight and then select flexible dates, I assume that it would find the cheapest flight amongst a range of dates. However, usually, that is not the case and I will have to go back and select a different date multiple times to find the cheapest flight rather than using the "Flexible Dates" button.

Date of experience: July 12, 2024

Thumbnail of user sammyf54
Massachusetts
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

It was very easy to search for the flight I wanted and I even got a promo code from the website!

Reason I chose this business:

Easy to get the best discounts.

Date of experience: September 13, 2024

Thumbnail of user pablor217
Massachusetts
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I got everything. I maybe miss the possibility of having the ticket apart from the confirmation but appart from that, everything was easy and perfect.

Date of experience: August 12, 2024

Thumbnail of user chandras171
Washington
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Good service. Need more improvement and more discounts for students.

Date of experience: September 16, 2024

Thumbnail of user kyram57
North Carolina
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

StudentUniverse was able to really help discount the price of my plane ticket, and it was so easy to book!

Reason I chose this business:

For the quality deals that they offer.

Date of experience: August 26, 2024

Thumbnail of user sravanim4
Texas
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great ………………,,,,………………………………………….:.::::::::::::::::

Date of experience: September 16, 2024

Thumbnail of user nageshkumarp
India
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Amazing site with polite customer service. Very fast response.cheapest flight

Date of experience: September 16, 2024

Thumbnail of user isakg1
Sweden
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Great service and I really liked the simplicity of the website and how it all seems to flow. It was a very good site for a student who wants too save money on flights. Thanks for the help.

Reason I chose this business:

Better deals for students

Date of experience: August 2, 2024

Thumbnail of user amras11
Illinois
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

It was easy to get the ticket from them, even the customer service team was very supportive. I appreciate them

Date of experience: August 27, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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