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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user shalinic19
Washington
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Heard about this for the first time and it's nice to be able to book flights to low prices. :)

Date of experience: August 31, 2024

Thumbnail of user mariyav8
Illinois
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

…………………………. …………………………. …………………………. …………………………………z

Date of experience: November 17, 2024

Thumbnail of user prakasht19
Texas
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Great tool for students and faculty. Easy to navigate and checkout. Will use again.

Date of experience: August 31, 2024

Thumbnail of user pradyumnak1
District of Columbia
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great

Date of experience: August 13, 2024

Thumbnail of user huyenn13
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

It was a great experience since I could find affordable and suitable flight.

Reason I chose this business:

I had purchased flight before with StudentUnivese.

Date of experience: September 2, 2024

Thumbnail of user ruih10
Massachusetts
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

This is a pretty good software to provide very cheap student discounted ticket.

Date of experience: September 2, 2024

Thumbnail of user lukes507
New York
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

After booking multiple flights to arrive and depart from my upcoming study abroad trip, one of my flights was changed shortly after. Because of this, I had to call Student Universe to confirm the flight reschedule they had done for me. When calling to confirm the changes, the service was incredibly friendly and diligent about double-checking with me about my specific flights that I'd be boarding, to make sure I was aware of exactly what I'd be getting into.

Reason I chose this business:

My study abroad program recommended them for booking flights.

Date of experience: June 4, 2024

Thumbnail of user prathams5
Massachusetts
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Fast booking and good discount. But my friend faced issues while booking so giving one star less

Date of experience: August 25, 2024

Thumbnail of user petritt
California
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I love using student universe, always finding me the best deals. The app is easy to use making finding and booking flights easy.

Reason I chose this business:

The app is easy to use making finding and booking flights easy.

Date of experience: August 11, 2024

Thumbnail of user yashasris
Kansas
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Student universe website is good for especially for students to book flights under our budget.

Reason I chose this business:

My friend referred me the student universe to book the flight and the travel also smooth.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 29, 2024

Thumbnail of user alexish617
California
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It was easy and fast to make the booking, being able to see all accommodation

Reason I chose this business:

It was one of the many that popped up for booking

Date of experience: August 29, 2024

Thumbnail of user colec142
Utah
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

The website was user friendly. I don't like paying for seat fees when I book business class but your fare was quite a bit lower than others. I didn't like the fact that "premium economy" and "business class" fares were not clearly shown.

Date of experience: May 26, 2024

Thumbnail of user dereks771
Utah
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Everything was good i receive my booking and i got it for much cheaper than I would have directly through the airline

Date of experience: August 7, 2024

Thumbnail of user noahc354
Netherlands
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I felt attacked by how many things popped up on how I should buy a bunch of things

Date of experience: September 1, 2024

Thumbnail of user anah370
Georgia
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

It was such an amazing experience!

I had been looking for flights to Paris for a while now but never really took the chance to purchase. I had had the app for a while now but never booked until a few days ago, I had been tracking the prices of the flight in Google Flights only to realize that when I looked it up in Student Universe the prices were at a lower rate and it included more things than the other one. So without a doubt, I purchased it immediately, since then I've recommended a few friends to use the app and they have found similar experiences, but the best part is that by using my recommendation link we have both benefited!
I will bring up, that I did not give the full five stars for the fact that when I tried booking the flight through my mobile app halfway through it would shut me out of the app and I had to restart the process, but once in the computer, everything worked out well. I still find the same glitch when trying to see the tickets in my phone so I just use the online app in my computer which works perfectly fine.

Reason I chose this business:

I think as an international student I can constantly struggle with flight purchases and such, but having the app makes it easier for me to find discounts and trust that I will have safe travels.

Date of experience: July 15, 2024

Thumbnail of user valentinae15
Georgia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great experience; fast; cheap; really enjoyed the quick turnaround too

Date of experience: September 1, 2024

Thumbnail of user melanien233
Illinois
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I booked my own flight for the first time when I was in college and it was daunting because I was travelling internationally. My college recommended I use StudentUniverse and I've never looked back. It's so easy to find the perfect flight combination since they automatically compare different combos and prices for you. I've used StudentUniverse to fly both domestically (in the US) and internationally over 10 times now and it's always worked out perfectly.

Date of experience: June 11, 2024

Thumbnail of user ellel54
California
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

All other websites changing the price right before I submit. This is my first time use studentuniverse, was worried. But it was great experience.

Date of experience: July 29, 2024

Thumbnail of user ruohanx
Hong Kong
1 review
0 helpful votes
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August 19th, 2024
Verified purchase
• Updated review

The procedure was really easy with very reasonable prices. For connection flights they also offer to send the bags directly to the final destination.

Reason I chose this business:

I’ve been using it for many years now and I know it works great!

Date of experience: August 9, 2024

Reasonable pricing
June 17th, 2024
Verified purchase
• Previous review

The ticket was reasonable. Still need to actually figure out the tickets and how to check in

Reason I chose this business:

I’ve been using this for years now :))

Date of experience: June 7, 2024

Thumbnail of user paulinap67
Wisconsin
1 review
1 helpful vote
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June 30th, 2024
Verified purchase

I think the insurance pop to quick, not sure how, I was not able to review my purchase before paid.
What impress me the most was the fast response to my email inquire, request me to call800 number, I did talk to a "person" with almost no time waiting in line and I supposed to get a refund in 10 business days

Date of experience: June 20, 2024

Thumbnail of user kyndral5
Colombia
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

A friend offered me this service and it easily walked me through the steps to reserve a ticket, check bags, and choose an insurance plan to protect my stuff. The prices are also pretty nice compared to other sites.

Date of experience: June 4, 2024

Thumbnail of user younghunk
Minnesota
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Good search good quality good price. Thank you for service.

Reason I chose this business:

Good search good quality good price.

Date of experience: August 31, 2024

Thumbnail of user alejandrag162
Puerto Rico
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I have always wanted to travel outside the country but as a college student who comes from a low income family, it has always been difficult to achieve that. Thanks to student universe, I was able to find an affordable plane ticket to a place I have been dreaming of going for 10 years.

Reason I chose this business:

Affordable ticket pricing.

Date of experience: June 5, 2024

Thumbnail of user rod23
Virginia
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I like the rates on the tickets but no options understand or choose baggage options, make seat selection or understand the overall options available to customers.

Reason I chose this business:

Nice Low Rates

Date of experience: July 17, 2024

Thumbnail of user xmz
New York
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

I recently purchased a flight ticket through Student Universe, and my experience was fantastic. The platform is incredibly user-friendly, making it easy to search for and compare flights. As a student, I appreciated the special discounts and deals available, which significantly reduced the cost of my travel.

The booking process was straightforward and efficient. After selecting my preferred flight, I quickly received confirmation and all the necessary details. Additionally, their customer service was responsive and helpful when I had a question about my itinerary.

Overall, Student Universe offers great value for students looking for affordable travel options. I highly recommend it for its convenience, affordability, and excellent service. I'll definitely be using it again for future travel plans.

Date of experience: May 18, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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