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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user lindab6372
Massachusetts
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Very easy to use. Excellent prices when compared to competitors. Would se again and recommend it to others.

Reason I chose this business:

Best prices

Date of experience: August 9, 2024

Thumbnail of user sheram1
New Mexico
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

My friend tried to pay for my ticket, since we are traveling together. The experience became scary and confusing when I was asked to provide a photo of the front and back of her credit card. The website us constatly trying to get the customers to add on and buy extra aervices, and it seems intentionally misleading, as if you have not already just paid for and confirmed the ticket. I don't like this, it seems sneaky. It makes me not trust the site bc it is not straightforward and simple. Buying an aurline ticket should be ckear and easy.

Reason I chose this business:

A friend wanted to get the discount or coupon

Date of experience: June 24, 2024

Thumbnail of user trentr85
Illinois
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

When I bought my flight i wasn't able to get my flight right away a representative had to call me before I could get it finalized.

Reason I chose this business:

Because I was a member before

Date of experience: August 14, 2024

Thumbnail of user griffinh44
Arizona
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The confirmation email took around half a day to arrive while I got a call in less than 30 minutes. The audio quality on the phone call was not great however and I had trouble understanding the representative.

Date of experience: June 4, 2024

Thumbnail of user ishap13
Illinois
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Good but bad at the same time, I was able to book a ticket for myself but not my companion because he was born 2 years before me.

Reason I chose this business:

Discounted price.was 20 dollar less than different servers

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 28, 2024

Thumbnail of user ronakm7
Canada
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I booked a ticket once. I got charged twice
It required too much effort to get double charged money back.even customer care service is not impressive.I will not prefer this website for booking in future.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Ronak, it might be just a pending transaction and would be canceled shortly. We also sent you a follow-up email asking if you could forward a copy of the statement reflecting two charges or a proof. Thanks!

Thumbnail of user safiani
Pakistan
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

It's my first time I booked with student universe, it's already more than 3 day I am still waiting for my ticket confirmation

Date of experience: August 8, 2024

Thumbnail of user siddhants13
Washington
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Poor customer support no call answered………………………………………..

Date of experience: August 30, 2024

Thumbnail of user brookes505
Indiana
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great website, helped me book my flight easy and had no problems

Date of experience: August 30, 2024

Thumbnail of user ginab843
Florida
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I have searched many websites and was happy with the itinerary of the trip and especially the price. Student Universe just appeared while I was searching for a flight. I have not heard of them before. The booking process was smooth.

Reason I chose this business:

They had a great price and itinerary. I am not a student so it would be good to make it clear that you don't need to be a student to book.

Date of experience: June 10, 2024

Thumbnail of user loreenam3
California
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Great experience! Always find good deals here and for a student, this is perfect. They have a great website, with flexible dates and easy to fid

Date of experience: August 9, 2024

Thumbnail of user gerrya70
New Jersey
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

StudentUniverse verifies your student status by having you login to your student portal, and this gives you access to heavily discounted plane tickets. The verification takes a couple minutes, and it's well worth it.

Reason I chose this business:

My study abroad program provider, IFSA, recommended that I book my plane ticket through StudentUniverse.

Date of experience: June 3, 2024

Thumbnail of user nikhilp49
Canada
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I was able to find best deals on internet within few minutes and my booking experience was easy and quick

Reason I chose this business:

Referred by my friend

Date of experience: August 6, 2024

Thumbnail of user thomass4690
Arizona
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Lacks a few features such as searching up to + or - days and a save search function. But overall an excellent site. I have waited days for confirmation from other sites; here a matter of hours

Date of experience: June 28, 2024

Thumbnail of user nagab10
India
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

It's a convenient and easy experience to book ur tickets travelling abroad... The assistance is well appreciated by the help desk...

Date of experience: July 26, 2024

Thumbnail of user johnh10646
Florida
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

My experience was simple and good. Very easy to use for all people

Date of experience: August 29, 2024

Thumbnail of user niyag5
Georgia
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It's been amazing! I'm glad I discovered this and will be telling more people

Reason I chose this business:

To help with expenses for trip!

Date of experience: August 29, 2024

Thumbnail of user huyn112
Wisconsin
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

...

Date of experience: December 8, 2024

Thumbnail of user ashleys2275
Texas
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I had a good experience but was a little confused with the requested booking confirmation email after booking. To show that I got my booking confirmation email I had to fill out a review which I don't think is necessary.

Reason I chose this business:

It helps find cheaper flights and if I used it, I got a voucher from my school.

Date of experience: June 10, 2024

Thumbnail of user ekaterinav8
Massachusetts
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I like your website. There are a lot of deals for little amount of money and as a student with little budget I can afford the tickets.

Reason I chose this business:

Because I’m a student.

Date of experience: August 6, 2024

Thumbnail of user kaseyc105
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The prices were cheap and easy to book. I would recommend for anyone looking to book.

Reason I chose this business:

It had the cheapest price.

Date of experience: August 28, 2024

Thumbnail of user ryant1152
California
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Easy to use, condensed search and was able to find what I needed.

Reason I chose this business:

Discounts for students.

Date of experience: August 27, 2024

Thumbnail of user samuela663
Ghana
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

I initially thought booking a flight was a very stressful process, but thanks to Student Universe, I've been able to book a flight with no pressure or complications whatsoever.

Reason I chose this business:

It was recommended to me by a friend so I thought it should be a good option for booking flights as a student, but then I realized it's the best!

Date of experience: July 19, 2024

Thumbnail of user yejik
Massachusetts
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I'm the student that's why I use this website and I really liked it. Cause this site is cheaper than other site I think. Everything was good in my experience.

Date of experience: July 8, 2024

Thumbnail of user samanvithas
India
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Good good good good good good good great good good good good good

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 28, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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