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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
Entering the search parameters was easy, results were easy to evaluate and could be sorted to your desired view, adquate details were provide for slection, which was simple. Once flighs were selected it was easy to select seats except partners. Partners were waiting for proof of payment? My real frustration was finding where I could make changes to my reservations. Maybe it was just me, but I looked all over.
Directed there by IVHQ
Date of experience: November 17, 2023
I would like to discuss my case that i face with studentuniverse.com i booked my flight from Vancouver to new Delhi for 22nd april and it was return ticket with free cancellation any time no cancellation charges. My layover was at China as it was Air China with the increasing health problem of deadly corona virus i called up their customer service to cancel my flight for the trip, the customer service ended up with 350$ cancellation charges. That's ridiculous why would i pay for the cancellation charges when i booked the flight free from cancellation charges any time.
They are now telling its your voluntary cancellation, so you have to pay these charges and willnot get full refund back. Please do not waste your time booking from Studentuniverse.com i had very bad experience.
Date of experience: February 14, 2020
I personally think that this web site helped me very very much through my proces. Okay yo nada me and you can do that for one day and yyyyytoo if i to come in a little bit i the best way for me yowy be a real boy if q don't want
Date of experience: March 28, 2023
It was overall good experience to book flights from Student Universe.
Date of experience: July 28, 2024
The prices were cheap and easy to book. I would recommend for anyone looking to book.
It had the cheapest price.
Date of experience: August 28, 2024
This is the first time I have booked through student universe, got my confirmation and the reference worked on the actual airline website so all good.
I heard about it on social media and decided to give it a try since I am an international student and flights are normally so expensive regardless.
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2024
I found the site easy to navigate. Although, I wish it showed my flight departure times and sent me a ticket from the airline/had somewhere I could log into to see all details.
Through a partner program CIEE.
Date of experience: April 17, 2024
I was a bit worried booking through a 3rd party website but this is legit and helped me get such a good deal on a roundtrip flight that was crazy expensive otherwise.
Date of experience: May 9, 2024
Everything good, just remember to consider that graduate students are often over 30 years old. It would be nice to include some discounts for grad or phd students over age. Thank you
Discount opportunities
Date of experience: April 20, 2024
It has been very usefull in finding a cheaper ticket under Xmas period
Date of experience: November 17, 2023
I always look at airline websites first because I usually get skeptical, however, when I look at StudentUniverse, I wonder why I never look here first because it always transfers to their site anyway after booking, and it's always so cheap! I love the quality and how cheap it is!
It’s cheap for students like me
Date of experience: November 29, 2023
I had to cancelled my one-way ticket bought in Nov 2021 for travel in Dce 2021. Had to cancel my 5 pax tickets due to Covid. Seems like the ticket is only valid for 1 year from the date of purchase and not from the date of travel. Appareently its Singapore Airlines policy.
Since I cannot travel in Nov 2022, i wanted a refund of all my 5 pax tickets minus airline fees and minus Student Universe Fee - total minus 49% fees. That was back in Oct 2022. Its now Jan 2023 and still no refund. Reason given was Airline not responding to them.
At least with GoGate - I get refund within a month for the return leg.
Is Student Universe trying to cheat me on my less then $3000 refund?
Tip for consumers:
If you are nit sure of travel. changes means fess and not helpful advice. I was advised that I cannot split my ticket of 5 passengers when I tried to change my travel dates
Products used:
Air ticket
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2023
Had to spend additional 40 minutes on phone with my bank to investigate why StudentUniverse wrote to me saying my card had been declined. The hwas never declined according to my Bank. Ended wasting my valuable time. Upon responding to StudentUniverse bybemail my booking was confirmed in a short time.
Cost and Site simplicity.
Date of experience: October 22, 2022
I didn't know this was being booked through this site and so far satisfied.
Date of experience: August 25, 2024
Thanks again for your great and patient service, it really helps since this is the first time I bought a ticket to a foreign country.
Date of experience: June 6, 2024
Good good good good good good good great good good good good good
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Surprisingly amazing, hassle-free booking experience for a first timer on the go..
Date of experience: July 27, 2024
The site was easy to use and fast. I booked my flight very quickly.
Save money.
Date of experience: July 27, 2024
I booked a flight for American Airlines with StudentUniverse and the price was cheaper on StudentUniverse than the American Airlines website. It was very effective. I booked the flight the night before I left to head back to NYC. It worked pretty well.
Date of experience: September 14, 2018
Surprisingly effective and valuable. I have never heard of StudentUniverse, but now I would certainly use it more often.
I did not chose it as I did not know about it.
Date of experience: June 8, 2024
This was the cheapest flight, and it wasn't clear from Studentuniverse what the baggage policy was, and of course, I had to suspect this was the trick.
Only after I booked, it became clear that there are no bags - nnpt even a carryon! - and I have to pay a huge sum (40% of the ticket cost) just to add a carry-on, making it more expensive than other more straightforward options on other search engines.
Will never use Studentuniverse again for sure
Because it SEEMED to have the cheapest option that worked for me, before the baggage trick
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 14, 2023
I booked a flight on this and was scared I was going to get scammed but I received my flight information shortly thereafter. I don't think I put in my student information to verify I was a uni student though so thats a little weird but I'm pretty sure its fine.
Date of experience: August 7, 2023
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi Siddharth, we apologize for your frustration. Most of the tickets we sell have a free cancellation period of 24 hours, after which there is a cancellation fee associated with the ticket. Right now, it looks like the airline is only providing free cancellations/refunds due to the Coronavirus for flights that are scheduled for before March 31st, which is likely why we can't provide you with a full refund at this time. We're happy to help you continue to look into options for this situation if you contact us directly, and you can follow the airline for updates about their cancellation and refunds policy.