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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 86.7%
Positive
2,169
Neutral
166
Negative
168
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Reviews (5,414)

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student universe (619) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user muhammadfaisaln
Hong Kong
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

"StudentUniverse provides an easy and affordable way to book travel for everyone. The platform is user-friendly, and the deals are excellent. Highly recommend for budget-conscious travelers!"

Reason I chose this business:

“I chose StudentUniverse because it offers exclusive discounts for everyone, making travel more affordable. The booking process is simple, and the wide range of options ensures I can find the best deals for flights and accommodations.”

Date of experience: November 29, 2024

Thumbnail of user rokiyahd
Georgia
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Thank you for helping me get a discounted flight. I get to see my family over break.

Reason I chose this business:

I’m a student.

Date of experience: December 31, 2024

Thumbnail of user sharons6039
Florida
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Your $25 flight deal was UNREAL. Honestly it gives so much opportunities for students like myself to travel for the holidays. THANK YOU is an understatement

Reason I chose this business:

Great deals!

Date of experience: December 10, 2024

Thumbnail of user victoriaw1701
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Student universe is always on top of things. If that means any trouble at the airport or rebooking they are always there. Very helpful with customer service

Reason I chose this business:

As a college student these discounts are great :)

Date of experience: November 23, 2024

Thumbnail of user omarfarrooq1
GB
1 review
0 helpful votes
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November 7th, 2024

I made a booking and got a reservation number. That worked on the airline website too. The next morning I received an email saying my booking had been cancelled. Now I'm ringing to investigate but none is picking up? Stay away

Tip for consumers:
No

Products used:
None

Service
Value
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Returns
Quality

Date of experience: October 28, 2024

Thumbnail of user kavyad7
Georgia
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

It was easy and convenient! This site is even cost friendly and provides with better options than others

Date of experience: December 23, 2024

Thumbnail of user shiyanx
New York
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Seat was still pending for long time
Seat was still pending for long time
Seat was still pending for long time
Seat was still pending for long time
Seat was still pending for long time

Date of experience: January 4, 2025

Thumbnail of user alainap43
Arizona
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

It was a hassle to get through to the tickets for the sale and I kept getting kicked out unfortunately but I did end up getting a ticket and confirmation information which I am grateful for

Date of experience: December 11, 2024

Thumbnail of user haileys167
California
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Love this site. But sometimes I can't find information that's important. For example, I can't find information about my allowed checked in luggage. Please advise. Thank you.

Reason I chose this business:

Great choices and easy to book for students.

Date of experience: November 29, 2024

Thumbnail of user julioc577
Florida
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

It's the first time I will be coming back home to visit my family after 3.5 years. I didn't have enough money to buy not even a ticket

Reason I chose this business:

Because the $25 flight ticket

Date of experience: December 16, 2024

Thumbnail of user kristinap358
Maine
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

Great experience. Recieved my confirmation quickly and was able to view my flight with the airline within a day.

Date of experience: December 28, 2024

Thumbnail of user kimberlyr2961
California
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

Definitely recommend student universe, My experience was great and I'm happy to have had the opportunity to book a cheaper flights thanks

Date of experience: December 15, 2024

Thumbnail of user thithanhtrucd
Louisiana
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Hi, I recently tried to log in to StudentUniverse app but it's always showed up that there is an error. Please let me know if I could do to access StudentUniverse app.

Date of experience: December 7, 2024

Thumbnail of user jumpeim
California
1 review
0 helpful votes
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December 7th, 2024
Verified purchase

It was my first time using this site, and I was worried if Student Universe is legit. But the experience was so good I could book easily and see my ticket immediately.

Date of experience: November 27, 2024

Thumbnail of user karisg3
GB
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Was seeking a reasonable one way fare to go home to London from Orange County, CA. Expected to not find anything and having to fly out of LAX. Could not believe I could get such a great fare, ultra quick connection and be able to fly out of SNA! Student Universe will be my first check for travel from now on! Shared my findings with my friends so they too will be using Student Universe as their first choice!

Reason I chose this business:

Great fares! Excellent flights! From now on, will always be my first check!

Date of experience: November 5, 2024

Thumbnail of user angelt420
New Jersey
1 review
0 helpful votes
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November 16th, 2024

I have bought a ticket with insurance and deluxe support and the costumer service is not take care my case. I have called many time and I have been waiting for hours even though I bought the deluxe support package. I send an email that supposed to be responsed by the deluxe support in 4 hours and I have not received any email from them for two days. I also did receive a booking number for my flight. I am very disappointed about the service. It is my last time using this app. If you are looking for a flight ticket this should be your last last option. I don't recommend booking thru Student university app. It is a really nightmare. It should be an option where you cannot give any start.

Service
Value
Shipping
Returns
Quality

Date of experience: November 6, 2024

Thumbnail of user jacksonh209
Italy
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Booking was simple and the rate was good, can't tell still if i have to pay for a seat reservation in order to receive my boarding pass, that would really bring the cost of the flight up.

Reason I chose this business:

It was a good rate.

Date of experience: November 17, 2024

Thumbnail of user at511
Virginia
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Good but i didn't realize that my return flight HAD AN OVER NIGHT STAY which is fine but DAMN i wouldn't have picked that if it was a little more obvious.

Reason I chose this business:

I’m a student

Date of experience: December 30, 2024

Thumbnail of user saraha3159
California
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

It was very easy to search up and find flights, although a little inconvenient having a "waiting room" where times were longer than stated.

Date of experience: December 13, 2024

Thumbnail of user annav1593
Washington
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Awesome thank you! This was an incredible experience and i am so thankful to have a free flight to new york city! Woo hoo! 👏

Date of experience: December 13, 2024

Thumbnail of user juns45
Uganda
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

We bought a ticket with 24 hour cancellation, cancelled it via email, but did not get a confirmation of cancellation or not.

If not yet cancelled, we would like to keep the ticket please.

Date of experience: November 28, 2024

Thumbnail of user prahladd3
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

The ticket is booked though, still it is taking long time for the PNR to appear in the airline website. Please reduce the delay process on this regard.

Date of experience: December 2, 2024

Thumbnail of user hadaa1
Minnesota
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Easy to use, got my ticket for an amazing price :) Would recommend to all students and young adults!

Reason I chose this business:

Recommended by Prime

Date of experience: December 16, 2024

Thumbnail of user kennedym102
Illinois
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Using the site was quick and easy! I'm excited that I was able to receive a $25 plane ticket home for the holidays! Thank you StudentUniverse

Date of experience: December 14, 2024

Thumbnail of user jadab86
California
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

This is a good collaboration and I'm excited that I was privileged enough to get a ticket. Thank you amazon!

Reason I chose this business:

They seek to understand our struggles as students. I’m a 22 PhD student so affordability is not there for my peers and I so this is good

Date of experience: December 11, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically responds within 11 days

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