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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
I need to buy a ticket go Brazil in the last minute and was looking for good rates until I found your offer to Brazil, which was a great deal. Happy to have found you guys.
I was actually inside of Kayak website and it took me to StudentUniverse.
Date of experience: July 13, 2023
Relatively easy and user friendly. Wish you could have options to different types of "seat packages" so you don't have to pay for baggage out of pocket.
I received a flight credit!
Date of experience: July 24, 2023
I had the tickets right away, and no doubts with purchase. The application works fine. The customer service by phone is very good and the people in the other side are very polite.
Date of experience: September 13, 2018
Hallo Student Universe. I really love the website with all the deals in it. I recently booked my ticket but I do not have the ticket yet my account was billed.
Thank you.
Recommended by someone.
Date of experience: August 27, 2023
Hi Euquil, thanks for the feedback. Ticketing usually takes less than 24 hours, sometimes it may take more, but it will always be available 7 days prior to departure. Our customer service team has looked into your booking and expedited the ticketing process, so you shall have the e-ticket number by now. Feel free to contact us if you have any questions. Thanks!
The person I talked to regarding my booking was very nice and she was able to get me a flight with in the rate I saw online but had a hard time booking.
My sister told me to
Date of experience: June 16, 2023
I was so suprised by the prices for flights available on Student Universe. I was able to book my flight to Ghana this summer for much less than I expected!
It was recommended to me by my school's study abroad office.
Date of experience: April 3, 2023
It went well, I think more clarity could've been provided for study abroad students specifically in like the costs
Date of experience: June 5, 2024
I like using StudentUniverse to book flights, but this time, price dropped after my booking and I got several emails about "did you book your trips?" after booking my trip.
I usually book flights on StudentUniverse to book and found their price relatively lower than other websites.
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 9, 2023
Had to book a flight home to i Ireland and I was able to do that without any issues. When I did come across an issue I was able to call the student universe staff and they were very helpful and kind.
My friend recommended it to me and I will be using it again as the prices are very good and it is a reliable source too.
Date of experience: November 11, 2023
It was so easy to book my flight - initially I was worried that it was going to be a really long process but it only took me a few minutes to decide the best flight for my study abroad trip!
I received a voucher for my flight to my exchange school for study abroad through this website!
Date of experience: June 29, 2023
They never followed thru with contacting me or refunding my money. Shocking. Fraudulent. STAY AWAY. They are seriously fraudulent and taking students money.
Date of experience: September 8, 2017
Beth, I'm sorry for any confusion, your refund of $279.60 has already been processed.
Do not use this company. My daughter booked tickets through this company to study abroad. When she found out she could not go through Dublin, due to student visa issues, they would not help us and yes we were willing to pay all change fees. We contacted British Airways (ticket holder) and they said it should not be a problem for them to change it - Not until I conferenced in a lovely British Airways agent who was willing to stay on the line were they willing to change our route. Thank you British Airways! I spent over 3 hours on the phone with them trying to understand why they would not help. Go direct - sad part is this fraudulent travel agency was recommended through the abroad program :(
Date of experience: August 27, 2017
I will have to see how this goes and will get back if all is ok the last time had more than 2 thing go off not a good thing so we will get back and see how this trip is
I have used you in the past
Date of experience: November 25, 2023
My experience with booking the tickets has been good. I would like to have the option of editing my personal information like passport number post booking.
Good prices
Date of experience: August 5, 2023
Was able to book 2 shorter flights in Australia, but when the time came to book from home to Australia, there were MANY flights listed (yay) but when I clicked on one to select it, it was unavailable. I ended up clicking each one even if I wasn't thrilled with the time, just to have a flight, and it turned out NONE were available. So why generate the list of flights if they weren't available. VERY frustrating and annoying as I then had to search other sites to try to get airfare from home to AUS.
Recommended by the tour company I am going through.
Date of experience: November 24, 2023
Everything was so fast. I sent back the documents you guys asked for and after a few hours everything was ready and my order confirmed, and not even changed the fare! Thank you so much guys.
Because as a student I’m always looking for better deals and SU gave it to me!
Date of experience: October 11, 2022
I am a student, so I am always needing cheaper stuff, this site helps find that.
Was recommended by a friend
Date of experience: July 9, 2024
Good and helpful. I used StudentUniverse because it is good for students. Also, this is the only website I will be using for awhile. Hopefully there will be more cheaper prices
For students
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Never book, if you cancel or change you will lose more money than the original price. Will ask you new fare which is even not quoted by the by the airline
Tip for consumers:
never use
Products used:
flight
Date of experience: June 16, 2022
Hi, we follow the airlines' policies when it comes to flight change/cancellation. We understand that it could be frustrating when the change fee or the new fare difference is higher than expected. If you have any other concerns, feel free to email us at customerfirst@studentuniverse.com and we will have our supervisor review your case.
It was great accept my flight promo code did not work the first time but it was probably user error and it worked the second time. The staff was helpful with this issue.
I chose studentuniverse because I got a scholarship through CIEE, allowing me to book through this site.
Date of experience: November 28, 2023
Very good idea for the first time in my journey. It is a very convenient way to buy a flight ticket to the airport and then go to the another place. It's a great idea and experience.
It’s good
Date of experience: December 7, 2023
This fare came up from my search on fly-scanner.com and was very easy to book. I received confirmation right away. The price quoted was the price that was charged.
Date of experience: May 1, 2023
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi Marcelo, thanks for the review! Although we recommend booking flights in advance, we sometimes have great last-min fares too. Thanks for choosing StudentUniverse, and have a wonderful trip in Brazil!