• Bookmark

    StudentUniverse

StudentUniverse

Write a Review

Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
View ratings trends

Instant Feedback

7,001 reviews

30
See all photos
How would you rate StudentUniverse?

Reviews (5,415)

Rating

Timeframe

Other

Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user srilekham1
Michigan
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

StudentUniverse made booking easy and affordable for my travels. The discounts for students are fantastic.

Date of experience: October 26, 2024

Thumbnail of user jasminet312
Georgia
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

Everything has gone smoothly so far, can't wait wait for my trip!

Date of experience: November 19, 2024

Thumbnail of user soheila5
Turkey
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase

However, It could be more satisfying if we had all the ticket types in this website

Date of experience: November 20, 2024

Thumbnail of user devendrap22
New Jersey
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase

The prices were discounted and booking process was less time consuming

Reason I chose this business:

For lowest price

Date of experience: November 20, 2024

Thumbnail of user catm173
Nevada
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Filters for flights and prices are very easy to read and navigate. I was given great options for both one-way and round trip. Prices were great, would 100% book again!

Reason I chose this business:

I found out about Student Universe through my Amazon student benefits.

Date of experience: October 9, 2024

Thumbnail of user ramgopaln
Maryland
1 review
0 helpful votes
  • Send Message
November 25th, 2024
Verified purchase

I was in the queue for 2 hours, but still the call is not connected

Reason I chose this business:

Good prices

Date of experience: November 15, 2024

Thumbnail of user belvay
Colorado
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

It was very great and smooth process. Student universe isn't as confusing as some other airlines can be when booking directly through then

Date of experience: October 18, 2024

Thumbnail of user kenn557
California
1 review
0 helpful votes
  • Send Message
November 28th, 2024
Verified purchase

Easy and fast. I compared so many sites and SU is the best with reliable and trustworthy service

Reason I chose this business:

Student saving and value bundles

Date of experience: November 18, 2024

Thumbnail of user michelleg2757
GB
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

I found student universe on a google search for flights, I found that the flights were well priced and the flights times are convenient. Good communication, I received my flight details and receipts in a timely matter.

Reason I chose this business:

The flight schedule and the price

Date of experience: September 21, 2024

Thumbnail of user kaniyap
Georgia
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

It was great. I will be using Student Universe as my flight search engine in the future.

Date of experience: November 19, 2024

Thumbnail of user rileyg86
Canada
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

A Canadian Domestic flight, originally shown in CAD was charged in USD. I called asking for a refund since it was significantly more expensive (10 minutes after I booked) it was 80$ each to cancel. They then emailed me asking for my passport information from a sketchy email. I am a Canadian flying a Canadian domestic flight.

Reason I chose this business:

Thought as a student I'd get a good flight deal, I did not, will not be using the site again likely

Date of experience: September 24, 2024

Thumbnail of user govila
California
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase
• Updated review

It was a smooth and seamless experience for me and I have never faced any issues using the platform

Date of experience: November 6, 2024

Booking
September 4th, 2024
Verified purchase
• Previous review

Very smooth and seamless booking experience, would highly recommend

Date of experience: August 25, 2024

Thumbnail of user geralds1815
Arizona
1 review
0 helpful votes
  • Send Message
November 25th, 2024
Verified purchase

I finally received my booking and confirmed it on the site of the airline

Reason I chose this business:

It's convenient and has affordable prices

Date of experience: November 15, 2024

Thumbnail of user skylerw68
Colorado
1 review
0 helpful votes
  • Send Message
November 21st, 2024
Verified purchase

It takes almost an hour to get through to customer support. Your phone service is horrible.

Reason I chose this business:

CEA voucher

Date of experience: November 11, 2024

Thumbnail of user udhayakumaru
Florida
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

Low price and get it done timely and booked the seat selection in the airlines website

Date of experience: November 17, 2024

Thumbnail of user asrithai
Washington
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

I liked the website and its work towards making flight affordable but a little change in the user interface would be really helpfull. If we want to change the dates for which the prices are chep, we have to go back change the dates and wait for the flights info was loaded…instead while choosing the dates approx price should be visisble so that the user can easily access the dates with less price

Reason I chose this business:

I liked it. One of my friends suggested this and I booked the tickets using studentuniverse for my last trip. I completely believe that this site is legit without a second thought

Date of experience: September 27, 2024

Thumbnail of user lamd11
Washington
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

The price is 100% reasonable for students. Definitely recommend this place

Reason I chose this business:

Because Im a student

Date of experience: November 17, 2024

Thumbnail of user andreah2348
Florida
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

Super easy and doable. Would definitely use again for next flight.

Date of experience: November 17, 2024

Thumbnail of user myax3
Illinois
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

It was good and easily accessible to look at flights. I would recommend

Reason I chose this business:

Cheap flights

Date of experience: November 17, 2024

Thumbnail of user marleenp8
Ohio
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

This service is great and super easy to use! Thank you for making travel easier

Reason I chose this business:

I’ve used it before

Date of experience: November 17, 2024

Thumbnail of user medinah3
Kentucky
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

It was easy to book my tickets and allowed me to view which options were affordable

Date of experience: November 10, 2024

Thumbnail of user sathvikm1
New York
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

The portal is easy to connect but please would like to update the search option to easy date changes which would help all the student to easy comparison

Date of experience: October 8, 2024

Thumbnail of user anastasiiao2
California
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

I bough a ticket for very good price. Thanks to this app for good service

Date of experience: November 16, 2024

Thumbnail of user alexanderl738
California
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

The experience was easy and effortless, but at times I was lost in the process, meaning things were selected which I did not think I selected. I would book again just be a little more careful

Reason I chose this business:

For the pricing.

Date of experience: October 5, 2024

Thumbnail of user meganm1571
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Yes, it does have cheaper flights, however, there is no difference compared to other sites. They also charged me $7.83 for using their website. Waste of extra money and time.

Reason I chose this business:

I assumed they would actually have cheaper flights and wouldn't charge me. I was wrong.

Date of experience: October 8, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

How do I know I can trust these reviews about StudentUniverse?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about StudentUniverse?