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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user jacksonk139
Czechia
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

I called customer service to see if could not buy seats. They said I had to.

Date of experience: November 9, 2024

Thumbnail of user ariannac84
New Jersey
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

My experience was amazing! Service was satisfactory and i'm so excited!

Date of experience: November 9, 2024

Thumbnail of user miap198
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

So grateful to have found such a cheap flight to Japan! Thank you!

Date of experience: November 8, 2024

Thumbnail of user jinaykumarp
Texas
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I had a satisfactory experience and was able to secure a substantial discount.

Date of experience: November 8, 2024

Thumbnail of user krissyvlk
Missouri
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

I made an order and received a code, but the tickets were never send. Thankfully, I was not charged. I bought my tickets the next day and that transaction was successful. I have not been charged twice thankfully, but it was stressful realizing my first transaction did not go through.

Reason I chose this business:

It was the cheap easy option for my tickets.

Date of experience: September 13, 2024

Thumbnail of user kanokwans1
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Great, I got a good price. I found on the other web, way more expensive

Reason I chose this business:

Found om momondo

Date of experience: November 5, 2024

Thumbnail of user menachemo3
New York
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Good customer service not a scam site may add charges for unexpected changes or add ons but if youre set on your plans it can be cheaper here

Date of experience: October 13, 2024

Thumbnail of user mohammada1053
Egypt
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

I had an easy and simple booking experience, thanks StudentUniverse

Date of experience: November 9, 2024

Thumbnail of user dengp
New York
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Recommended by a friend, very suitable for students, no pressure to travel

Reason I chose this business:

Recommended by a friend

Date of experience: November 9, 2024

Thumbnail of user danielm7492
South Carolina
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Easy to navigate. Like the choice grid better though.better choices.

Reason I chose this business:

First on search

Date of experience: November 9, 2024

Thumbnail of user jordana1017
South Carolina
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

It was very easy to look and browse through offered flights! It was super easy to do everything.

Reason I chose this business:

I got a scholarship for my program.

Date of experience: November 8, 2024

Thumbnail of user alyssan162
Michigan
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Great experience so far. Haven't had flight yet but so far good experience and cheap flight.

Reason I chose this business:

Cheap flight

Date of experience: November 8, 2024

Thumbnail of user liliyar7
Japan
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

1) please restor function for flexibe dates reservation.
2) since last year every experience give somesort of truble. It was not like before. Before it was perfect. Now below any expectations.

Date of experience: October 7, 2024

Thumbnail of user gavriels3
GB
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Very good but took a while to verify student status………. Very good but took a while

Date of experience: November 8, 2024

Thumbnail of user ramyap13
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Be kind and good service please give e tickets on the day of booking

Date of experience: November 8, 2024

Thumbnail of user marias5100
Virginia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Booking with the website was rather difficult and refused to load like 4 times.

Reason I chose this business:

My study abroad program forced me to book through this website

Date of experience: November 8, 2024

Thumbnail of user honors9
Michigan
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Good experience so far. No complaints. Cheap and easy checkout.

Reason I chose this business:

It was affordable

Date of experience: November 8, 2024

Thumbnail of user serenat53
Florida
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

I know I can always count on student universe to find me the best/fastest routes for lower prices than other competitors websites. It's helped me tremendously!

Date of experience: September 22, 2024

Thumbnail of user samantham2499
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I like the price I found and that my baggage is included. I haven't had any problems

Reason I chose this business:

Flights are too expensive in other sites

Date of experience: November 7, 2024

Thumbnail of user hoangc4
Indiana
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I could get an affordable ticket through this website even I booked it not to far from the depart day. However, sometimes the information about luggage is not transparent and the website is lagging.

Reason I chose this business:

It's affordable for student.

Date of experience: September 29, 2024

Thumbnail of user menachemk5
Israel
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

The reason for my 4 review is that I booked a flexible ticket and when I found a better deal on a different ticket And I called in and I waited over an hour and still no one picked up the phone to change my ticket and it was to late 😭

Date of experience: September 29, 2024

Thumbnail of user manhb3
Alabama
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Everything is good, service and support is quickly and I bought ticket in here 3-4 times

Date of experience: November 7, 2024

Thumbnail of user yuinai
Iowa
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Cheap and easy to book; I had a good experience making a ticket purchase

Date of experience: November 5, 2024

Thumbnail of user stephenc2622
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Overall, everything was great! I had an issue and called customer support. The person helping me (whose name I forget, unfortunately) was outstanding. He provided customer support as good or better than any I have ever experienced. If there is anything StudentUniverse can to for him to recognize his outstanding service, please do it- a promotion, a bonus,...
Thank you!

Reason I chose this business:

The price was the best.

Date of experience: September 2, 2024

Thumbnail of user nghiab2
Ohio
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Nice and good to use with promo code to support users to purchase good value ticket

Date of experience: November 7, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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