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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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Reviews (5,415)

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Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user karenb5527
New York
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Easy but the itinerary that I received in the email didn't show all of the flights since have a stop over both ways to going to and from Prague.

Reason I chose this business:

Initially was on the Kayak website and looked for cheap airfares.

Date of experience: September 27, 2024

Thumbnail of user paitynm6
Italy
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

It was nice because I received a credit from my study abroad program

Date of experience: October 22, 2024

Thumbnail of user moribab
Liberia
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Neither here nor there. I think the booking process has to be enhanced a bit more.

Reason I chose this business:

Comparative prince advantage.

Date of experience: October 22, 2024

Thumbnail of user sarahg2271
New York
1 review
0 helpful votes
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November 1st, 2024
Verified purchase
• Updated review

Love using the app because they provide the cheapest flights for all the airlines.

Reason I chose this business:

Affordability and in college

Date of experience: October 21, 2024

Flight booking
October 6th, 2024
Verified purchase
• Previous review

The process was easy enough. The only problem is that they send you the airline flight information last minute or right before the actual flight.

Reason I chose this business:

Affordable flights

Date of experience: September 26, 2024

Thumbnail of user sauda92
Egypt
1 review
0 helpful votes
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October 31st, 2024

I MAKE BOOKING AND PAY FOR Deluxe Support

I TRY CHANGE FLIGHT TIME I CALL AGENT MANY TIMES NO ANSWER

I SEND MANY EMAILS BUT NO ANSWER

Service
Value
Shipping
Returns
Quality

Date of experience: October 21, 2024

Thumbnail of user andrewh2633
California
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Great great great great great great good great good great good great awesome great good great wonderful good

Date of experience: October 3, 2024

Thumbnail of user mariaw1930
Florida
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Thankful there's a tool that allows students to get great rates.

Date of experience: October 21, 2024

Thumbnail of user renyuek
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I input the wrong passport number. I have submitted the request for correcting it. Can you help me correct it?

Date of experience: October 2, 2024

Thumbnail of user lient11
Viet Nam
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Despite the bank already called to confirm that my mom's card is legitimate, Studentuniverse still required me to take picture of a lot of papers to prove that I'm using my mom's card. And I have to wake my mom up at 6AM just to take a pic of her ID

Reason I chose this business:

It’s cheap

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 7, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Sorry for the inconvenience. Occasionally we will ask for additional personal information within 24-48 hrs in order to verify that the individual making the purchase truly has authorization from the cardholder to make the payment. We never disclose such information to any third party. We are simply working to protect our customers, as well as cardholders, from any potential cyber scams. Purchasing travel can be a big purchase so we want to guarantee that any travel purchased with us is done so properly.

Thumbnail of user mayas205
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It was very easy to book a flight and I liked how the itinerary was organized so that all of the options were easy to see.

Reason I chose this business:

As a student, I appreciate student discounts and it had great prices than anywhere else I looked.

Date of experience: October 1, 2024

Thumbnail of user charlesr3234
GB
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Title says it all. I have found the service easy to use and the prices impossible to beat.

Date of experience: October 19, 2024

Thumbnail of user katyao10
Illinois
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I was happy to fly as cheaply as possible, but I was stuck with sun country which means I don't get a carry on. It's okay.

Reason I chose this business:

Cheapest flight for a time that worked for mr

Date of experience: September 30, 2024

Thumbnail of user jianhuax2
New York
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

1, the page is too difficult to review and find out what I am looking for. 2. the price is too high compare with another platform.

Date of experience: September 27, 2024

Thumbnail of user makennac20
North Dakota
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

This is one of the best booking sites I have used! Everything is clear and easy!

Reason I chose this business:

I got the CIEE Grant to buy my flights!

Date of experience: October 13, 2024

Thumbnail of user manishm66
Florida
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

I recently purchased a flight ticket through StudentUniverse, and the experience was excellent. The booking process was smooth and intuitive, allowing me to find the best deals quickly. I appreciated the user-friendly interface and the clarity of information, which made it easy to compare flights and select the most suitable option for my needs. From start to finish, everything went seamlessly, and I felt confident in my purchase. I would highly recommend StudentUniverse to anyone looking for a hassle-free way to book travel arrangements, especially students seeking affordable options

Reason I chose this business:

I chose StudentUniverse based on a friend's recommendation, and it turned out to be a great choice. Their positive experience and satisfaction with the platform gave me confidence that I would also have a good experience. I'm glad I took their advice, as StudentUniverse made the booking process simple and efficient.

Date of experience: August 13, 2024

Thumbnail of user rayar4
West Virginia
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I went to book and it didnt go through for some reason so i called and customer service person said it didnt work because the price changed which doesnt make sense and i had to pay it no matter what

Date of experience: September 17, 2024

Thumbnail of user laurag2536
Florida
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Excellent deals & options, this website is very secure.
I had purchased more than 4 times and it always be good

Reason I chose this business:

Security & deals

Date of experience: September 30, 2024

Thumbnail of user kashikam
Missouri
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

I need a pdf for my booking. That would be convenient and preferable.

Date of experience: October 18, 2024

Thumbnail of user kennyl198
New York
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

It was a very great experience with the booking process. It was very smooth and simple. Nothing stuck me in between.

Date of experience: September 29, 2024

Thumbnail of user leonardm481
New York
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

I had a great experience with the booking. I trust it and I always use it.

Reason I chose this business:

I trust it and I always use it.

Date of experience: October 17, 2024

Thumbnail of user duyd12
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I was struggling a little to find a suitable flight because winter flight tickets aro so expensive, but I found a good-enough one.

Reason I chose this business:

The interface is easy to use. I don't have trouble navigating to find a date and book tickets.

Date of experience: October 2, 2024

Thumbnail of user brennanj15
New York
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

I like this site, the flights are cheaper than elsewhere by a lot!

Reason I chose this business:

My school recommended it

Date of experience: October 17, 2024

Thumbnail of user maheshs83
Missouri
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Promote more discounts and advertising that site few of them none

Date of experience: October 17, 2024

Thumbnail of user nayanb6
California
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I booked a flight ticket and got almost 10-15% discount. I am very happy with the ease of finding a cheap and budget flight.

Date of experience: September 28, 2024

Thumbnail of user laurenc1358
California
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

The flight I booked has a good lay over and both flights are at good times for the price

Date of experience: October 15, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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