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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user eamonb4
GB
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Went super smooth and got everything settled, was nice to be able to use SU

Reason I chose this business:

Because I’m a student

Date of experience: September 17, 2024

Thumbnail of user harij3
KR
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I don't know why my credit card didn't go through, but Samantha from StudentUniverse helped me out and it finally went through.

Reason I chose this business:

It is very cheap and safe.

Date of experience: August 28, 2024

Thumbnail of user tauseefs5
New Hampshire
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Got the tickets at a very reasonable price. Thank you Student Universe

Date of experience: September 20, 2024

Thumbnail of user chelvia
Massachusetts
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

The experience in making this reservation cannot be easier

Reason I chose this business:

Good way to see all the options and prices where I could make an informed decision on my ticket purchase

Date of experience: September 20, 2024

Thumbnail of user shivangp3
India
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I booked my flight for the very first time and did not have to take help.

Date of experience: September 20, 2024

Thumbnail of user aditid15
Minnesota
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

It was good experience booking lets see with the flight as its next week

Date of experience: September 20, 2024

Thumbnail of user beomsuc
KR
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Good deals, fast customer service.
Whenever I need to buy tickets, I use StudentUniverse without hesitation. About 80% of the time you can find the cheapest flight at StudentUniverse.

Reason I chose this business:

Because it offers reasonable deals, and I have an experience using it.

Date of experience: August 4, 2024

Thumbnail of user sierrac127
Pennsylvania
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Easy booking, step by step was a smooth process, affordable pricing for world wide traveling

Reason I chose this business:

Because it was the cheapest option

Date of experience: September 16, 2024

Thumbnail of user archanam42
Texas
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Thank you for your support, excellent customer service, I appreciated all the details the team patiently provided me as I was booking the flights for elderly parents

Reason I chose this business:

It was pointed to it from another source

Date of experience: August 10, 2024

Thumbnail of user euniceo35
New York
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Really good and straightforward and very helpful, it was accessible too

Reason I chose this business:

I am a broke international college student and the student universe caters to my needs the best

Date of experience: September 19, 2024

Thumbnail of user aronf32
District of Columbia
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

App didn't work, but the place it redirected me to work out great.

Date of experience: September 18, 2024

Thumbnail of user sudirmans
Poland
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I am very happy with my trip, thank you for confirming my order.

Date of experience: September 18, 2024

Thumbnail of user phuongn118
Washington
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

The experience was not very satisfied because very interrupted by finding the right tickets

Reason I chose this business:

Hopefully StudentUniverse has many good deals to buy the flight tickets

Date of experience: September 19, 2024

Thumbnail of user nikhilt21
Georgia
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy to book tickets. The fare is cheaper than majority of the booking websites.

Date of experience: September 17, 2024

Thumbnail of user riar31
Indonesia
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Thank you for confirming my ticket order, I am very happy. Thank you

Date of experience: September 19, 2024

Thumbnail of user williamo1363
Virginia
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Saved money, saved time, delivered quickly
Saved money, saved time, delivered quickly

Date of experience: September 19, 2024

Thumbnail of user suprid
California
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Just booked online easily. Hopefully will be a legitimate flight.

Date of experience: September 19, 2024

Thumbnail of user saiy10
Minnesota
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

The website is slow so it took a lot of time to load new search locations

Date of experience: September 19, 2024

Thumbnail of user kokilaj2
Oman
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

It's too early to say anything before travel. How my journey is going.

Date of experience: September 19, 2024

Thumbnail of user hermana59
Texas
2 reviews
0 helpful votes
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September 29th, 2024
Verified purchase

Your service has been reliable and efficient. I am happy to choose you again.

Reason I chose this business:

By accident. But the efficient service made me very happy.

Date of experience: September 19, 2024

Thumbnail of user muhammadk239
New York
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Overall booking experiences was fine but it takes a few days before getting the confirmation email.

Reason I chose this business:

I chose StudentUniverse because of the best price available.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 19, 2024

Thumbnail of user sienam11
California
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Student Universe gave me a great deal and was quick to respond when I hadn't received my flight info.

Reason I chose this business:

The ticket was 1/4 of the cost on other sites.

Date of experience: September 4, 2024

Thumbnail of user sarahs4425
Canada
1 review
1 helpful vote
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July 22nd, 2024
Verified purchase

Called the helpline because of a mistake in my passenger information for a flight. I first called the airline and waited 2+ hours for a 2 minute conversation to be told to contact student universe. I dreaded having to wait again for so long, but, to my surprise, I only waited a couple of minutes and had my information updated and problem solved in minutes

Reason I chose this business:

Love the price grid. I think it's the best way to compare flights in terms of price and then quick looks into durations too.

Date of experience: July 12, 2024

Thumbnail of user chaithanyag2
India
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

As the title describes,

There was no need to do additional verification for the card used. It is kind of pointless to assume the traveler and the card holder to be same person. In my case, it was luckily me.

What if I had used my family or friends's card for the moment?
The experience was not the best.

Date of experience: July 13, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry you felt that way. We just want to make sure it is the card holder that authorizes the transaction in order to avoid cyber frauds. Cyber security is one of the crucial parts that we guarantee our customers. Thanks for your understanding.

Thumbnail of user nidhip25
Ohio
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

More help full for international students, Good discount, book as early as you can.

Reason I chose this business:

To get student discount

Date of experience: September 16, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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