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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user sunilg43
Massachusetts
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

It was good and I had a smooth experience while checking for flight tickets as well as booking them.

Reason I chose this business:

Best website to find reasonable prices.

Date of experience: August 6, 2024

Thumbnail of user aarons1507
Colorado
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Love student universe- it's easy to use and I love the grid format when choosing flights for a flexible time period.

Date of experience: August 5, 2024

Thumbnail of user jaineshkumarp
Canada
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Comparatively expensive than other sites, it's does not have any significant benefits.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 6, 2024

Thumbnail of user frankb2037
New York
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

New to this, and StudentUniverse made it pretty easy for me. Great prices!

Reason I chose this business:

I'm broke but I wanna have a fun life

Date of experience: September 6, 2024

Thumbnail of user kik20
New York
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The website had the lowest price for my flight. Booking was easy, received a confirmation in several hours

Reason I chose this business:

Lowest price

Date of experience: August 7, 2024

Thumbnail of user janssenw1
California
2 reviews
0 helpful votes
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August 1st, 2024
Verified purchase

JC was great and helped to book a companion child fare which helped save us a lot money to our trip to Germany. Will definitely consider Student Universe for

Reason I chose this business:

Best fare to return to US from Munich

Date of experience: July 22, 2024

Thumbnail of user azmathullahs
Illinois
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Price is low, comparing to other sites, and it's very easy to access

Reason I chose this business:

Because of low price

Date of experience: September 4, 2024

Thumbnail of user zoey13
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Student universe made my round trip flight booking easy and fast. I'm now equipped and ready to fly with no worries about lost luggage and at the cheapest price around! Great service and definitely would recommend!

Reason I chose this business:

They came up on google when I was looking for a service to help me book a round trip to France. Never looked for another website after I opened their site!

Date of experience: June 3, 2024

Thumbnail of user ksenias15
Israel
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Good experience, everything was ok
Good service, recommended

Date of experience: September 5, 2024

Thumbnail of user madelinem246
Maryland
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Great I'm not giving more than 50 characters that's ridiculous

Date of experience: September 5, 2024

Thumbnail of user xaviert62
Texas
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It was really easy and direct. Had no issues booking with this

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 5, 2024

Thumbnail of user naimuli5
Bangladesh
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I am a student and was looking for a cheap flight, and SU helped me get one! Thanks to them!

Reason I chose this business:

Because it was reliable and cheap!

Date of experience: September 2, 2024

Thumbnail of user tanvis20
New York
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Good rate good customer service pretty responsive easy to reach out

Date of experience: September 4, 2024

Thumbnail of user df626
New York
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

Although I found the website to glitch out more and freeze more while trying to find the best options for my trips, i was able to get the support i needed to book successfully! Thanks Student Universe :)

Reason I chose this business:

I chose student universe because i am a loyal student universe user. I hope the website continue to support its students but with better deals and better bundles

Date of experience: June 21, 2024

Thumbnail of user jessin10
Nebraska
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I like it's good, as I booked the ticket, it showed one week and I'm like and then my tickets was here so I'm happy

Date of experience: August 21, 2024

Thumbnail of user janellec136
Delaware
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy to use and navigate! Also had to call the hotline once and they were very quick to reply and easy to talk to.

Date of experience: August 15, 2024

Thumbnail of user qiqil2
California
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

I like the booking price, but the booking confirm email was too late sent out for me.

Reason I chose this business:

The price is best

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 3, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry for the inconvenience. Our customer service team has reached out. Feel free to ask any questions. Thanks.

Thumbnail of user claytons218
Idaho
2 reviews
0 helpful votes
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August 12th, 2024
Verified purchase

It is a bit confusing on membership perks. Not really sure what benefit being a member actually does...not coupons, discounts bundles etc.

Reason I chose this business:

This is my 3rd booking in 7 months. Prices are decent and responses from phone calls were very quick and the agents were VERY helpful and knowledgeable.

Date of experience: August 2, 2024

Thumbnail of user artemo6
Canada
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Pleasantly surprised that the US Site, even with conversation rates, had a much cheaper price than all alternatives. Communication was quick, flight confirmation was sent within 2 days. Just wish communication was better with the bank since I was charged but instantly debited back which stayed that way for 3 days.

Reason I chose this business:

Better ratings than comparable cheaper options such as FlightHub, ly.com, gotogate etc.

Date of experience: June 3, 2024

Thumbnail of user samuelc895
Iowa
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I would make it so you don't have to click thought so much to check out.

Date of experience: September 3, 2024

Thumbnail of user evel106
Indiana
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Sometimes the site was really slow, but I was grateful to be able to find affordable airfare. My experience was overall positive.

Date of experience: August 13, 2024

Thumbnail of user amanj32
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Good service. Just provide e-ticket after the payment is made.

Reason I chose this business:

Cheap flights.

Date of experience: September 3, 2024

Thumbnail of user garyo475
Virginia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Super service. Very accommodating. They solved my problem when it came up.

Reason I chose this business:

Used them before. A superb company.

Date of experience: September 3, 2024

Excellent layout
September 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Cheapest flight

Date of experience: September 2, 2023

Thumbnail of user svitlanas18
New York
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I loved the experience; great flight options, very user friendly booking system.

Date of experience: September 3, 2024

Thumbnail of user nicholasj478
Netherlands
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

All good only complaint is I would like the flight arrival time & date displayed on the flight details if possible. Would make it easier to arrange things without having my to do the calculation for a long distance flight each time.

Date of experience: June 10, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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