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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.0 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user koteshwart
New Jersey
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Awesome it was great deal i have received thank You to student universe

Date of experience: August 28, 2024

Thumbnail of user alyssab350
Nevada
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

This is a website where you can save money on flight tickets just by verifying your student status. It is a great way to save money as a student. Students who are interested in traveling, take advantage of your student status while you can! I liked how there is a timer that starts once you view the flight details like the cost, any stops at airports, and specific dates and times for departure and arrival. On this page, you can also opt for traveler protection or baggage protection for added safety.

Reason I chose this business:

I chose StudentUniverse because I wanted to save the most amount of money on my vacation trip. I was looking to book a flight from USA to Asia for 2 weeks in advance, and I was able to purchase one within my budget (below $1000) for one-way.

Date of experience: May 14, 2024

Thumbnail of user vinaye
India
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I think you need to improve working of your website in India... because most of the times it's showing network error.

Reason I chose this business:

Good discount for students

Date of experience: July 24, 2024

Thumbnail of user anishay1
India
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

My experience was good, but I kept feeling a bit unsure about my bookings being confirmed because I kept receiving emails about it.

Reason I chose this business:

The prices were really good and the I loved the deals.

Date of experience: August 6, 2024

Thumbnail of user annas2382
Pennsylvania
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I didn't know this was being booked through this site and so far satisfied.

Date of experience: August 25, 2024

Thumbnail of user nodirjony
Canada
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Very good and very safe only choose in Student Universe. Good

Date of experience: August 27, 2024

Thumbnail of user mem320
Washington
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Stop asking me to send feedback.
Blah blah blah blah blah blah

Date of experience: August 27, 2024

Thumbnail of user haileighc
North Carolina
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

It was a pleasant experience booking here on this site. Hopefully everything goes well

Date of experience: August 27, 2024

Thumbnail of user ashleyz342
California
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I enjoyed booking through Studentuniverse, great deals and fast to check out!

Reason I chose this business:

I am a student.

Date of experience: August 27, 2024

Thumbnail of user vipinc10
Canada
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

For the most airlines the airlines, customer can pre-book the meal option for free. But its ridiculous that StudentUniverse charge for meal options.

Reason I chose this business:

It was amongst few websites which provided convenient options to travel to destination.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 6, 2024

Thumbnail of user elishap37
Canada
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Great price but the exchange rate was higher. Looking at bank rate

Reason I chose this business:

Because they offer great prices

Date of experience: August 26, 2024

Simple and cheapest
July 22nd, 2023
Verified purchase
• Previous review

It was easy to book and the whole process easy just a night for me to travel, the airline confirmed my ticket and I had no issues. Thanks for your service

Reason I chose this business:

Affordable price

Date of experience: July 22, 2023

Thumbnail of user alessiac22
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I received amazing support to book my flight!
I would not have book without your immense help and guidance.

Reason I chose this business:

Because it’s fast and cheap compare to airlines. Also I have been a student for my all life and this is the only company that consider this status for a discount. I have been a member since I was younger with incredible discounts to buy flight guys fares.then, I believe the name changed but the principle is the same. Discounts for students!

Date of experience: August 4, 2024

Thumbnail of user arthurr485
Norway
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I booked a flight about a week ago and still haven't received my booking confirmation. However, student universe reached out to me to confirm if I had not received it yet, and I emailed them back saying I had not. They emailed me my booking confirmation and told me everything was all in order. All in all, the problem was minor but very quickly fixed.

Reason I chose this business:

Cheap flights for students.

Date of experience: June 4, 2024

Thumbnail of user tarashb
India
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Good Customer Experience. The process has become more streamlined with online booking platforms, making it easier to find and book flights efficiently.

Date of experience: July 12, 2024

Thumbnail of user veenam15
Pennsylvania
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

...

Date of experience: December 4, 2024

Thumbnail of user anae233
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy to use and find flights. Good deals and super convenient.

Date of experience: August 26, 2024

Thumbnail of user abhinavp9
Colorado
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 26, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry for the inconvenience. It may take more than 24 hours for us and the airline(s) to issue your ticket, and such message is displayed on the page after purchase. However, your booking was confirmed. Please do not hesitate to contact us if you have any other questions.

Thumbnail of user elijaha183
Georgia
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I needed a last-minute ticket and this site was helpful. I bought economy class but was ticketed in premium economy, which was a nice surprise.

Date of experience: August 9, 2024

Thumbnail of user madisonr384
Maryland
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Good timing on the website. A little confused about the charges. I was charged four times then each time was reimbursed. This included my ticket so I hope everything settles in a week.

Reason I chose this business:

Because of convince, pricing, and options available to me.

Date of experience: June 30, 2024

Thumbnail of user calp31
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Everything came through quickly, and now I am set for my trip

Date of experience: August 26, 2024

Thumbnail of user chaimm14
Pennsylvania
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

This is an easy website to use that really saves money for the students

Reason I chose this business:

A friend recommended it

Date of experience: August 26, 2024

Thumbnail of user zakariae16
Morocco
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Perfect service but i suggest you make the platform easier and more detailed

Reason I chose this business:

Because I'm a student

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 26, 2024

Thumbnail of user hoad17
Utah
1 review
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

You mistakenly charge me for travel protection but after many many attempts I was able to contact you to remove the charge. The only setback was it was very difficult to talk to a human, you just kept putting me on hold or cutting me short while I was on hold. I just hope that your customer service is better.

Reason I chose this business:

Because of the cost savings.

Date of experience: May 30, 2024

Good service. I will come back.
April 13th, 2024
Verified purchase
• Previous review

Good service, competitive prices. However, when I checked the prices multiple times, your cookies got in and raised the prices within 15 minutes.

Reason I chose this business:

Good and affordable prices

Date of experience: April 3, 2024

Thumbnail of user stalzerlily
Georgia
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

I don't write reviews usually but this is such a scam I hope to help someone save their money. They are not up front when purchasing the tickets. Once you get to check out they keep adding on additional fees and you end up paying more for a ticket here than on the actual airlines website. Don't trust this place.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 12, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Lily, sorry you felt that way. We provide a set of add-ons for different passengers to purchase based on their needs, however, these are completely optional and can always be skipped to proceed. If you have any other questions, feel free to contact us. Thanks.

Thumbnail of user suroopm
Massachusetts
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Good good good good good good good good good good good good good good

Reason I chose this business:

Good good good good good good good good good good good good good good good good good good good good good

Date of experience: November 8, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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