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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
I heard about student universe from my friend and the flights are really cheap compared to others. Will definitely recommend to others.
Date of experience: October 19, 2022
Quick and easy, I was able to book a ticket with so much ease and little time. Trusted airlines and detailed information.
The best prices for students especially for internationals.
Date of experience: November 22, 2022
This was really easy and simple. It helped me so much. The accessibility was amazing
Date of experience: June 3, 2024
Easy to navigate and good prices. I would recommend and use again.
Because it has cheap flight options
Date of experience: June 10, 2024
My husband had an easy time booking our flights to Scotland. Received confirmation email quickly. Overall very happy
Date of experience: April 1, 2024
Thank you for always being punctual and professional as always
Date of experience: June 11, 2024
It worked well and I needed to use it for school. It worked well
Date of experience: June 11, 2024
Ready to fly! Smooth experience thus far! Easy to purchase hopefully the flight goes well
Date of experience: June 2, 2024
The prices you find on student universe couldn't get any lower. I managed to found a roup trip from us to India for just 550$ it's a steal deal.
Date of experience: January 27, 2024
My friends and I were happy to find an affordable flight for our semester abroad and it was very simple to navigate the website and purchase!
I heard about it from a friend.
Date of experience: December 29, 2023
I used student universe to purchase some flights and then corona virus happened. Okay, I understand that is not their fault. I had to have student universe communicate with the airline directly about whether I could get a refund, so beware if you ever need to communicate with the airline directly you cannot and have to go through this whole process. Again, not their fault so fine. My boyfriend and I had student universe request refunds for our flight which was cancelled BY THE AIRLINE. They said it can take up to 2 months for the airline to respond, fine. After 1 month I call to check if they have heard back and they say not yet. One month later, my boyfriend got his refund and I still haven't. I call again, and they tell me they never made a request for me. What incompetent staff is working there that the first time they said they are requesting it for both our flights and then the second time I call they tell me they haven't heard back, fail to mention they never made the request in the first place! SO THEN they made the request and let the airline know my travel partner has been refunded, which again I had to wait 2 more months and then I got an email saying they are offering me credit- not a refund. I call again to ask why the airline is only giving me credit when my boyfriend got his full refund. The person I talked to said that the airline still has not answered and that the email was simply stating I have an option to get credit if I want (did not sound that way in the email at all whatsoever) and honestly the staff is so incompetent that I don't know if I even believe that. The person I spoke to would not let me speak to the supervisor. I understand some things are not their fault and the fault of the airline, but the incompetence in handling this was horrendous. Never again will I use this site.
Date of experience: September 4, 2020
Hi there, we're sorry for the delay and the inconvenience! We noticed your review on another platform and reached out to you directly through that means. We've issued a temporary credit and contacted you directly for next steps to resolve this completely. Please reach out directly if there's anything else we can do.
Confusing to get this completely. Need help to understand all of this
Date of experience: June 10, 2024
I had a pending purchase but I was contacted by StudentUniverse about it and they helped me with care!
Date of experience: October 12, 2022
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2022
I received my booking information although does not show baggage information thank you!
A classmate
Date of experience: June 7, 2024
Very easy to book flights and the service is very convenient.
Date of experience: June 9, 2024
I have good experience so far. Even though I have received booking confirmation, I still haven't got the e-ticket yet.
Cheap flights
Date of experience: March 18, 2024
Give a little more discount for students.
Bcz there is no any big difference between prices for students in this site and remaining sites.
Date of experience: October 30, 2022
It was good, helpful and quick. I would use this method of booking again in the future.
Date of experience: June 10, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
This is awesome! We are truly happy for you. Have a wonderful trip, Hari!