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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
As a student, this app was very convenient and efficient when choosing flights to study abroad.
Recommended by the university.
Date of experience: June 10, 2024
Their website provides competitive rates - best in the industry. I'm very satisfied with the service.
Because of the best rates on the web
Date of experience: November 1, 2023
StudentUniverse always has amazing prices. I never book a flight without checking their prices first
Date of experience: September 13, 2018
I've never booked a flight before so I feel like it's been a good, easy and fast way to book a flight and the price was definitely better than others
Because I needed the fastest way to get home and the cheapest
Date of experience: April 24, 2023
The booking process is very user friendly, just simply entering travelers information and payment information.
Tickets price is very competitive
Date of experience: March 24, 2023
The entire process was quick and easy. The two way flights show with the flexibility of prices on other dates, helping you pick the cheapest price.
I am a student and travel for school.
Date of experience: March 13, 2023
Love the price comparison UI.
I would like to see the filters I select apply to the price comparison table also!
Date of experience: March 21, 2024
I had a travel voucher but student universe was easy to navigate and had plenty of options for hotels and flights.
Travel voucher
Date of experience: November 17, 2023
Still waiting for e-tickets to be issued. After-purchase pages could be more helpful, such as Next Steps or What to Expect
Date of experience: July 8, 2023
Awesome website, always the best prices for students! I love it! Plus additional discounts! Just try it... you won't regret it!
Date of experience: September 14, 2018
Hi, I was looking for a cheap and convenient option for my ticket, then I found this company, great so far!
I got recommendation from my family about you.
Date of experience: October 6, 2022
It was super easy to book our flight with this website, and they have the best prices for our needed flight.
Lowest price.
Date of experience: June 25, 2023
The response of StudentUniverse is really fast. They suggest the options to make choices easier. Such as cheapest or fastest options.
I choose them cause they are reliable.
Date of experience: November 3, 2022
Hi Purna, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
I haved booked a return trip from Dallas to Delhi which was scheduled on May 10 and the schedule of the flight changed. So they gave me the alternative option which isn't fitting my schedule. So the customer service representative cancelled the flight and initiated the full refund process. He has also emailed me about the refund and said that the refund will be processed shortly and now they are saying they are denying the refund. My flight is on May 10. Also, StudentUniverse has been at fault innumerable times in our case. First of all you guys do not inform us about any flight changes i. E., cancellation of our flight.It is we who saw the changes and got back to you just getting to know this only 1 week prior from scheduled departure.
Secondly, after bringing it to your notice we were being on call with you for next 48 hours calling your representatives to give us feasible options. The only feasible options you people have is either flight requiring transit visa or which are out of my schedule which we cannot arrange within span of 7 days for our travel.
Then by evening after talking with your multiple representatives you give us the option of flight cancellation with full refund we asked Eric 5 times and he said yes mam we confirm. Even we asked for a proof via mail because we really didn't believed you guys by then.And yes, this is the behavior we are getting from you for the third time. If you guys guarantee a customer that you will refund the entire money how can you come back to us after 2 days saying that you deny it.
I think StudentUniverse do have respect in market and you have some ethicalness or credibility.Or else this organization is really suffering from ethical issues. As a student you have harassed us to the extreme end during our exam times and now you don't want to refund our money also. I think if you guys give me any further trouble i will definitely carry bad word for you within entire student community so that no one can further trust StudentUniverse.
We just need back our money as assured by you. You cannot go back on your words. Please have some respect for your customers. This is the worst way in which organizational ethics are being applied.
Date of experience: May 3, 2019
Hi Kashish,
We're really sorry to hear about the frustration you've experienced after your flight got cancelled. We'd really love to look into this for you and see if we can do anything else to help. Of course, we are bound by the ticket rules and regulations set by the airline, but if you DM us your email address or StudentUniverse reservation code, we'd be happy to look into this for you and see what else we can do.
Great experience so far. I would like to recommend this website to all students. I got $200 off from
Regular price.
Due to a student discount
Date of experience: November 6, 2022
Hi Nicholas, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Unable to book online. Price updates are not real time if there are changes.
The agents were helpful on the phone.
Affordable costs
Date of experience: January 5, 2023
Affordable costs
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
It was not complicated at all and super fast. There were many flight options and the student discount was quite acceptable.
Date of experience: May 10, 2023
These people are liars and they hire people to write 5 star reviews about them. They do not honor their guarantees.
Tip for consumers:
They are liars. They did not honor their refund guarantee even though I cancelled well in advance.
Products used:
Frontier Airlines Flight
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Hi, StudentUniverse did not guarantee any free cancellation regarding your booking, especially with a budget airline and we do display rules and limitations for such flights. If you meant the travel insurance, we suggest you contact the insurance company directly for compensation. We do not hire people to write 5 star reviews for us; if we do, we could have paid to get your review removed. However, we do guarantee that we did not and will not pay to write good reviews or remove negative ones.
It is is easy to find flights with good offers. I always use this as it makes my life easier.
I got to know from friends it is a good trustworthy site for us to book flights.
Date of experience: June 3, 2024
It's all good, but I booked this flight for $800 but I've got $1350 deducted f r om my account, Can you explain on this please.
Cheaper flights.
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi Meet, thanks for the feedback! Like you, many find our compare-flights page very useful (https://www.studentuniverse.com/compare-flights). Thanks for choosing StudentUniverse!