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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,143
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user lorettad158
District of Columbia
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

I've been using StudentUniverse since I was a student! It's a great website, great rates and customer service!

Date of experience: January 23, 2024

Thumbnail of user salvadorg101
Oregon
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

The website is easy to navigate and visually appealing, but the loading time it takes to load 10 flights is close to a minute in fast Internet.

Reason I chose this business:

Used it to book a flight for a graduate school open house.

Date of experience: October 12, 2023

Thumbnail of user karlr218
GB
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase
• Updated review

Great experience, highly recommend! They find the best options for flights but some of the options do have restrictions.

Reason I chose this business:

I'm on a budget and it really helped

Date of experience: November 26, 2023

Great experience, highly recommend!
November 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I'm on a budget and it really helped

Date of experience: November 24, 2023

Thumbnail of user felens
Germany
1 review
0 helpful votes
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September 20th, 2018

It's very easy to find and book a flight using Student Universe. The price is also very cheap, it can gives you the best offer and price,

Date of experience: September 19, 2018

Thumbnail of user monikaa53
California
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

I cant really give you an revue about anything since all I have done is opening the email from you so I will let you know later.

Reason I chose this business:

Best flight that I could find

Date of experience: February 8, 2023

Thumbnail of user jackf724
Oregon
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

I found the website to be easy to use. However, I sent an email to confirm something and don't believe I have received a response quite yet.

Reason I chose this business:

Flights are cheap and my friends and I purchased together

Date of experience: November 18, 2022

Thumbnail of user anner777
District of Columbia
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Had a pleasant experience booking my flights and would use again

Date of experience: June 5, 2024

Thumbnail of user jadenw17
South Carolina
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

It was a very easygoing experience. It is always hard to find affordable plane tickets, but StudentUniverse always delivers.

Reason I chose this business:

Cheap and Easy

Date of experience: October 29, 2022

Thumbnail of user kathrynb1120
Colorado
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I got a direct flight to my destination which I'm super surprised by and happy with.

Reason I chose this business:

Because my university will pay for my study abroad flight if I book with StudentUniverse!

Date of experience: June 5, 2024

Thumbnail of user minhl65
Michigan
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I wish it could be more specific about the baggage information.

Date of experience: June 5, 2024

Thumbnail of user ngoch22
Viet Nam
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Customer service is very good, they take care a lot of case, give me nice advice

Date of experience: June 5, 2024

Thumbnail of user daranas
Thailand
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Helpful representative. Not the most user friendly site but cant beat the good offer on the fight ticket price!

Date of experience: November 10, 2022

Thumbnail of user lisam5548
Oregon
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Do I go onto StudentUniverse to access my ticket information before the flight, to on to British Airways web page, or will you send me my ticket just before departure?

Reason I chose this business:

I didn't. I just wanted to book an economical ticket from Spain back to Portland, Oregon I went on to the Kayak site and this ticket with British Air was what I found. Have no idea how I ended up on StudentUniverse site?

Date of experience: July 2, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, you could find out the your booking info on either StudentUniverse or the airline's web/app. As long as you have the reservation code, you could manage your booking online and check in your flight at the airport or online.

Thumbnail of user lorenzam7
Texas
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

I appreciate your service for traveling, when something happens and needing to get from point A to point B.

Reason I chose this business:

Necessity, Price, Convenience.

Date of experience: March 24, 2023

Thumbnail of user shrayenp
California
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

StudentUniverse is wonderful! The site is easy to use, sales are worth it, and customer service is always helpful!

Reason I chose this business:

Promotion Codes!

Date of experience: November 30, 2022

Thumbnail of user sheenaj54
Texas
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

I appreciated this opportunity and even though the site crashed because of the insane deal, the help center was still kind and helpful

Reason I chose this business:

Because they help students find the best deals!

Date of experience: December 7, 2023

Thumbnail of user saikrishnae
India
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The site is very user friendly and the experience is just like buying from Amazon.

Date of experience: June 4, 2024

Thumbnail of user renan15
Lebanon
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

I am very impressed with staff getting back to me promptly throughout the booking and confirming the booking. ThankYou

Reason I chose this business:

Great Prices. And now Great Service

Date of experience: November 24, 2022

Thumbnail of user hectorc390
New York
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

I like the follow up experience that the site has provided to make sure I've received all the details required to my travels

Reason I chose this business:

Pricing was attractive

Date of experience: November 29, 2023

Thumbnail of user aidanr53
New York
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

It was a was easy experience. Once receiving my promo code via email i was able to purchase my flight without any hiccups.

Date of experience: November 19, 2023

Thumbnail of user karinak86
Texas
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

Money was withdrawn from my account but there was no reservation! They also tried to get my data and my credit card details!

Date of experience: November 15, 2023

Thumbnail of user ethans461
Wisconsin
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

It was easy and fast.I went to buy the ticket and even got to use a discount code taking it down money. Awesome.

Date of experience: October 31, 2023

Thumbnail of user gabrielap152
Massachusetts
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Cheaper tickets and easy to manage website. Found a good option to fly in on a specific day and at the right time.

Date of experience: November 6, 2023

Thumbnail of user suzanav6
Canada
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Thank you! Service is great and rapid and you guys emailed back super quickly

Reason I chose this business:

Cheapest flight that I found

Date of experience: June 4, 2024

Thumbnail of user emmaf380
Wisconsin
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Was repeatedly told that my selected flight was not available or that there was an error, after I went through the booking process

Reason I chose this business:

Good deals after the headaches

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 28, 2022

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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