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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,144
Neutral
165
Negative
168
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Reviews (5,415)

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Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user ariellah10
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was nice and easy to make the booking. It was also very helpful with the website

Date of experience: June 3, 2024

Thumbnail of user manirathnamc
Italy
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

It gives reasonable prices for my journey, I love to check and refer this website to book my flight for future journeys

Date of experience: October 11, 2023

Thumbnail of user josephd2098
Michigan
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

I looked other website and here I found the best deal for my trip. Was easy to navigate and understand the promotions.

Date of experience: November 27, 2022

Thumbnail of user quangd12
Indiana
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I do not understand the refund policy due to delays. How do I gain confidence that I will get my money back?

Date of experience: March 4, 2023

Thumbnail of user jamesb8979
Illinois
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

The information was scattered and the site was uncomfortable to use. I also do not like to be asked to make donations while trying to book a flight.

Reason I chose this business:

I did not choose them. I was on Kayak and somehow it jumped to your site without me noticing. I will not use this site again, if I have a choice.

Date of experience: November 27, 2023

Thumbnail of user shilunl
Florida
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

The agent helped me book the flight that I was hoping to get. Hope the website also has the same information though.

Date of experience: June 14, 2023

Thumbnail of user rittaw
California
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

I am new to Student Universe and I love how easy the portal is to use. The ticket prices are also fantastic!

Reason I chose this business:

I am a college student and need affordable options to travel between home and school.

Date of experience: October 24, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Ritta, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user davidc9612
Washington
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Quick / easy. Wish it had been a bit cheaper. Overall a good experience.

Reason I chose this business:

Kayak sent me there. I had also used it previously.

Date of experience: May 31, 2024

Thumbnail of user dx24
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I did book a trip and I did get a confirmation. I don't know what else you want I'll be honest

Reason I chose this business:

It was the cheapest option online

Date of experience: June 3, 2024

Thumbnail of user johnb13141
Connecticut
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was easy to navigate and I would recommend it to someone else

Date of experience: June 3, 2024

Thumbnail of user jadenj19
South Carolina
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

I need to know exactly what comes with the ticket I'm buying and I feel like that information wasn't as easily accessible as it needed to be.

Reason I chose this business:

Kayak app, and I chose the cheapest tickets

Date of experience: July 29, 2023

Thumbnail of user daevionnar1
Indiana
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

The process was easy! All i had to do was log on at the correct time. The site was buffering a bit but that was expected due to high demand.

Date of experience: December 7, 2023

Thumbnail of user benvindod
Washington
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

I like it is good place to buy tickets. My experience was very good every time now I need to buy a ticket. I'm coming to this website

Reason I chose this business:

Very good app

Date of experience: December 14, 2022

Thumbnail of user vigneshb3
Illinois
1 review
1 helpful vote
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September 20th, 2017

Hi I had to cancel a ticket, which had a cancellation fee of 500$ but their team helped me to get complete refund. I really appreciate the team.

Date of experience: September 20, 2017

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Vignesh, our customer service team was able to get you a full refund from Air India. They are contacting you to provide more details. I'm glad we could get this result for you :)

Thumbnail of user hirotoy1
Japan
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The price of the flight was excellent and booking process was very easy and convenient. Also the app is very nice. I will use this service next time.

Date of experience: May 1, 2023

Thumbnail of user licsil
North Carolina
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

The easy way of booking and the amount of savings you save when booking. As a college student is hard to find a cheap flight.

Date of experience: April 8, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user sydneyh148
Minnesota
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Flights were easy to look up and book! And I got my confirmation right away and was able to see my trip in the app!

Reason I chose this business:

I chose them because the organization I’m volunteering with showed it to me and said that’s what most others use for our trip

Date of experience: October 21, 2022

Thumbnail of user morganh366
Michigan
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

The layout of the website was very user friendly and easy to sort. I put in exactly what I was looking for and got it

Reason I chose this business:

Cheap flights

Date of experience: April 11, 2023

Thumbnail of user tapiwam6
Zambia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good experience with the booking of the flight ticket and the service

Date of experience: June 3, 2024

Thumbnail of user lahariy
India
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good but need to improve regarding the customer services regarding the contacts and call services

Reason I chose this business:

Recommended by my friend

Date of experience: June 3, 2024

Thumbnail of user jesusu30
Mexico
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I bought the flight ticket at last second and i was waiting for the 6 digits for the flight

Date of experience: June 3, 2024

Thumbnail of user ireland6366123
Maryland
1 review
0 helpful votes
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October 28th, 2023

NEVER USE SCAM SITES AND FRAUD FROM INDIA! Bought a ticket and the site put the wrong name and then tried to charge me for changing the name on their own site when I didn't put the name in!

Products used:
Brought airline ticket with Travel Protection.

Service
Value
Returns
Quality

Date of experience: October 21, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry you felt that way. We are also sorry that you typed your name wrong or it autofilled for you, but we did not change your input into "D Cox" in the first place. Usually name change requires a fee based on the airline's policy.

Thumbnail of user jasonc2790
Washington
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Was easy to book and great for student travel. Really liked how all options were easy to search for specific flights

Reason I chose this business:

Price and support

Date of experience: December 6, 2023

Thumbnail of user liyingw
California
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

The price is very competitive and the process is quick and smooth. I will definitely recommend your site to my friendsz

Reason I chose this business:

The competitive price and discount available. I read about your site from Redbook Social Media platform.

Date of experience: March 24, 2024

Thumbnail of user kristenf245
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Great flight deal and easy reservation process! Would book from here again.

Reason I chose this business:

Competitive pricing

Date of experience: June 3, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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