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StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 11 days
7,001 reviews
I had to be patient but I got tickets! I am very excited for the opportunity to be able to go to NYC.
Date of experience: December 19, 2024
They sent us a Black Friday offer but didn't mention anything about it would be American dollars. Until we found out but we can't cancel the fright.
Date of experience: November 30, 2024
I tried doing it on my laptop and there was no slot to put my card information so I had to do again and again
Date of experience: December 18, 2024
I still haven't received my e-ticket to my email but I did receive a confirmation. I did try to get in contact with you guys over a call but I wasn't able to get anyone to answer for 30+ minutes.
Date of experience: November 22, 2024
I am very grateful to student universe for providing cheap, affordable tickets and making my flight to Germany for study abroad more possible!
Date of experience: December 6, 2024
I was trying to get the $25 flight deal and instantly right before the deals dropped. I was kicked out of the site, which made me very upset.
Because it had great flight deals and it matched my needs perfectly for the time and day I want to book my vacation
Date of experience: December 13, 2024
I got it! It took me a while (the last day to be exact) but after waiting, I finally got the ticket!
The flight deal
Date of experience: December 17, 2024
I spend multiple weeks trying to book my flight while I monitored prices. Every time I finally wanted to purchase my ticket, the site said it had to verify my student status and when I clicked to verify it said we are unable to do so please contact us. I filled out multiple forms and sent emails with no responses. 3 separate times I called and was on hold for close to
An hour each time where no one helped at all. I have my email and was told they would email me when the site was fixed. I never received anything. After weeks I made a new account in order to book my flight. Awful experience
I’m a student looking to book cheap tickets.
Date of experience: October 17, 2024
Waited in the line for roughly 2 hrs and got access to the website. I quickly purchased the tickets that were originally $600 for only $25.
The promotion
Date of experience: December 10, 2024
I was able to find tickets at a decent price and very easy to navigate. Plenty of choices of airlines/ prices/ dates/ and times.
Date of experience: December 13, 2024
Overall I had a pleasant experience. My only concern is that my reservation was on a temporary hold through the airlines.
Date of experience: December 10, 2024
Everything went smoothly getting the tickets it when it came to using the student universe app I had many problems
BC of Amazon prime
Date of experience: December 12, 2024
The mobile application doesn't store my flight information and I have to find back my invoice number to get those informations
Date of experience: December 10, 2024
This website was the best and they helped me find a great deal on a flight especially on short notice.
It was very economic.
Date of experience: December 12, 2024
Absolutely horrible service. Zero stars. The phone line takes an hour to reach the most incompetent agent you have ever met. They got our names wrong on our tickets, my husband's ticket wasn't properly confirmed, and it didn't even exist with the airline. We then tried to correct these when we realized the day prior (>24hr), and they were again a waste of time and absolutely USELESS and UNRELIABLE. We spent 3 hours with them on ONE DAY. Plus, they tried to charge us $800 in change fees. This is the most absurd scam of my life. We will never use this website ever again. PLEASE BEWARE! Also, when I asked the third agent that I spoke to for a manager, they said "they are in a meeting for two hours; no one is available." LIKE WHAT!? UNREAL. PLEASE DO NOT USE THEM.
Date of experience: November 6, 2024
I'm truly happy I was able to secure amazing flight prices through your website! Thank you for an easy and fast process.
Flight prices
Date of experience: December 17, 2024
I am grateful for the discounts I was able to see because of Student Universe. The site was easy to follow and booking was made easy.
The deals they provided on the site.
Date of experience: December 16, 2024
Extremely grateful to have this opportunity to book cheaper flights thanks to prime students and student universe!
Date of experience: December 15, 2024
Was an amazing experience!They offer students the best deals for flights! Will be using this for flights in future
Date of experience: December 13, 2024
It was affordable and easy to use. I had no issues with the process of booking. One thing i was not aware about was the additional price added while payment. Overall it was a decent experience and use to use booking.
Through advertisement.
Date of experience: October 26, 2024
Took a minute to get but all worth it in the end. Couldn't have afforded to go home during break without it.
Heard about it and knew that it was an offer I couldn’t pass up.
Date of experience: December 14, 2024
I think this process was very hard to get but my girlfriend was able to get me a ticket and this was great being able to travel for only $25.
I choose this because they were given out tickets at a great price.
Date of experience: December 15, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
