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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,144
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user sudeepk13
India
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

I'm not able to see my booking in the Android Mobile App. I can access my booking through official website of yours but not from the app.

Date of experience: April 15, 2023

Thumbnail of user laurenf578
Florida
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Customer svc timely and helpful. Needed a typo correction on ticket and was handled quickly and efficiently!

Date of experience: December 7, 2022

Thumbnail of user divyashanmukhreddyp
India
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Very good indeed I'm very much happy for the response given by them. And the customer care also reached well and are very informative

Reason I chose this business:

Many suggested me that it is good and very responsible

Date of experience: June 23, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

Thumbnail of user shashankg20
Illinois
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Happy with overall user experience, easy to navigate and booking as quickly as possible with limited clicks!

Date of experience: March 15, 2023

Thumbnail of user chaturvedyk
Ohio
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

I just love using the student universe. The offers and price difference are just amazing. Highly recommended.

Date of experience: October 10, 2022

Thumbnail of user albertk325
Indonesia
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

I was concerned it was not possible to book because I am no longer a student or administrator…. But it seems to be ok

Reason I chose this business:

Price point is important in retirement years

Date of experience: August 27, 2023

Thumbnail of user rominas13
Texas
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

The flight I originally booked was cancelled and the people were very helpful to look for a new flight that was the same price.

Reason I chose this business:

I had a scholarship.

Date of experience: May 9, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the kind review! Feel free to let us know if you have any questions (24/7 customer service). Have a great trip!

Thumbnail of user yeel12
California
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

I love the user experience, I was trying yesterday to purchase but I believe the system is down. That's kind of frustrated but overall is good

Reason I chose this business:

Because it is cheaper than others website!

Date of experience: December 6, 2023

Thumbnail of user deepthij2
Wisconsin
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

The price displayed in the date grid did not match the actual price. When I clicked that price it changed to an additional 200$s.

Date of experience: November 23, 2022

Thumbnail of user rosab254
South Carolina
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

The experience was great! Although spirit charged me twice for sitting. My first initial experience with student universe was great

Reason I chose this business:

I chose student universe because I travel a lot

Date of experience: December 8, 2023

Thumbnail of user madelinef89
Morocco
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Student Universe does a great job showcasing affordable options without compromising optimal routes!

Date of experience: January 29, 2024

Thumbnail of user mengm6
New York
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

The workflow of the student universe is smooth and easy to follow. The price it provides is also the lowest I can find.

Reason I chose this business:

Competitive prices.

Date of experience: December 8, 2023

Thumbnail of user ezekiela27
Nigeria
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I have been waiting for my e ticket since yesterday morning, I don't know why I have not received it!

Reason I chose this business:

Because I believe there will give me the best

Date of experience: October 7, 2022

Thumbnail of user laurens1121
Hawaii
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Very fast, simple and not a hassle. I was able to find a great price for the date I wanted and everything was easy to navigate.

Reason I chose this business:

Good for students, I guess.

Date of experience: December 2, 2022

Thumbnail of user edwardl948
Florida
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Fast and easy to navigate. Like the way it was organized. Got the confirmation and receipt separate and right away

Date of experience: May 22, 2023

Thumbnail of user beritb8
Connecticut
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

So far, so good! Booking my flight was super easy and secure and I received my confirmation email right away.

Reason I chose this business:

I found StudentUniverse through the booking site kayak and had heard other people recommend it.

Date of experience: November 10, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Berit, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user michaelr5847
Denmark
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

The transaction was easy and although it was a bit expensive I thought it was good that I was still able to get a ticket on short notice.

Date of experience: April 20, 2023

Thumbnail of user maudt2
Georgia
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

The website seemed to be very trustworthy to me. It was very safe to use and also gave me affordable prices. Thank you.

Reason I chose this business:

A parent mentioned the website to me.

Date of experience: April 21, 2023

Thumbnail of user adamk1084
Michigan
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

It was easy to find the best options. I had the options to change the different settings to meet my needs which I found very good for me

Date of experience: October 10, 2022

Thumbnail of user yazhens
California
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
• Updated review

I am very happy to buy the ticket from this website. They already credit the discount for me after purchase. I get very good price from this website.

Date of experience: June 9, 2023

No cancellation terms, charge higher cost after booking...
June 7th, 2023
Verified site experience
• Previous review

No cancellation terms, charge higher cost after booking done.

Date of experience: June 7, 2023

Thumbnail of user sabrinad195
New Jersey
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

I love that I can put flexible date in order to find the best priced flights. I makes choosing the flights I am looking for that much easier.

Date of experience: October 20, 2022

Thumbnail of user dejaha
New Jersey
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

As someone who has never been on a plane and therefore has never booked plane tickets before, booking was made straightforward and easy!

Reason I chose this business:

It was recommended by my study abroad program.

Date of experience: October 20, 2022

Thumbnail of user ievgenm
Ukraine
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

I did like ten pictures of my credit card. And it was under my name, name of the traveller. Seems like too much.

Date of experience: October 24, 2022

Thumbnail of user farihan1
Saudi Arabia
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Amazing support in arranging all my bookings. I will use StudentUniverse again for my future bookings.

Date of experience: October 30, 2022

Thumbnail of user alisonb607
Louisiana
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

So far the process has been easy and the price saved me a good bit which is always helpful.

Reason I chose this business:

As a student it's nice to save money where I can.

Date of experience: April 28, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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