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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
Student universe is one of the worst travel agents, don't ever book a ticket from them. Really frustrating.
Date of experience: July 31, 2022
Was a little skeptical as never heard of them before, but received great pricing on flight & immediate confirmation and communication.
Found them on Kayak.
Date of experience: October 8, 2022
Struggled to find ticket information, completely unclear on the number of bags, meal selection was not an option. Dont recommend, go elsewhere
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2023
Hi Arthur, we display baggage info in the search result page as well as the check-out page. Meal selection may be limited on some airplanes, and if you cannot find such info available, you could totally contact the airline for assistance after you book the flight. If meal option is not available, then it is the same as elsewhere. Thanks.
Its not super clear how you will receive your tickets/adjust any flight info, but the prices are good
Date of experience: September 10, 2023
Thank you for helping to get my daughter home, she was in a manic state. I know first hand that is unpleasant.
Mom
Date of experience: November 1, 2022
StudentUniverse was super helpful for findings flights at a rate that is more accessible to students.
Date of experience: October 9, 2022
I have found it easy to locate affordable tickets for my travel needs across multiple airlines in one centralized place.
University recommended
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 9, 2023
Overall good, but very slow at responding. I asked a question about information and still have no heard back.
Good prices.
Date of experience: March 9, 2023
Getting our flights was fairly straightforward! I like the compare feature on dates to get a better deal.
Date of experience: November 30, 2022
My experience about StudentUniverse is an amazing platform for everyone to find the best flight rates.
Studentuniverse.com is cheaper comparing flight to other.
Date of experience: November 3, 2022
Hi Shoua, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Good seamless process. By far the best flight prices and only 1 stop. All others were 2 stops for similar value.
Reasonable time and price for flight
Date of experience: April 4, 2023
Studying abroad in Europe next semester and was looking for a cheap flight, surely didn't disappoint.
Recommended by a TA last semester, ended up being super easy to use and got me a really good deal on an international flight.
Date of experience: November 4, 2022
Hi Shawn, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Easiest and fastest I've ever booked a trip! Other websites are so confusing sometimes but this was very easy to navigate!
I highly recommend!
Date of experience: November 6, 2022
Hi Amanda, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Booking with Student Universe was so easy to navigate and fast! They even had a promo for new accounts that gave me $10 off!
Because they have pretty discounts for flights
Date of experience: May 2, 2023
Thanks for the kind review! We have promo codes available all year round. For example, you can find codes on our promo code page (https://www.studentuniverse.com/promo-codes), you can subscribe to our emails (where we always tell people our latest promotions), or you can refer your friends! (https://refer.studentuniverse.com) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Wish there were more hotel options. But I did save some money on the flight which am very happy about. Thanks
Date of experience: January 30, 2023
It frequently timed out even if I took no time off my computer but other than that the experience was lovely! Got a discounted flight to go home :)
I’m a student and I like discounts!
Date of experience: January 31, 2023
My cruise was cancelled and no refund from this vendor. Please stay away. They will screw you out of your money.
Date of experience: January 12, 2020
Hi Randy, we're sorry you had this experience with us! Unfortunately, most of our flights are nonrefundable, which you can see in the terms and conditions prior to booking, which typically means we are unable to offer a refund in the event that you'll need to cancel. All insurance claims must go through the insurance company and are subject to their approval. If you'd like us to look into this further and see if there's anything else we can do for you, please DM us your email and reservation code and we'll try to help :)
Very worst and they loot money. They'll never refund if you want to cancel reservations on any kind of emergencies.
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Booking with StudentUniverse has always been very convenient and sometimes the prices are a real bargain!
Date of experience: September 15, 2023
I've used student universe a few times before and again this time I am not disappointed always easy process.
My favorite site as a student flight prices are reasonable.
Date of experience: March 2, 2023
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi, sorry you felt this way. Could you email us at customerfirst@studentuniverse.com with your StudentUniverse reservation code? We will investigate your case and find out what happened. Thanks.