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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,144
Neutral
165
Negative
168
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How would you rate StudentUniverse?

Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user angiel170
GB
1 review
0 helpful votes
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July 28th, 2020

Lied to me consistently, did not care about my health and safety, terrible customer service. The worst i have ever experienced.

Date of experience: July 28, 2020

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Hi there, we're so sorry to hear about this! Please PM us your email address and reservation code so we can look into what happened and try to make things right. Thanks!

Thumbnail of user meganp528
Pennsylvania
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Student universe made the flight booking process easy and hassle free, which is what I look for when planning a trip!

Date of experience: November 10, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Megan, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user thomasm3851
New York
2 reviews
0 helpful votes
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October 17th, 2022
Verified purchase

An easy, quick, user-friendly process and the best fares you can possibly find; StudentUniverse is great!

Reason I chose this business:

Positive prior experiences using the site and the best airline fares on the internet!

Date of experience: October 17, 2022

Thumbnail of user mariams62
Pakistan
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Have been using student universe for a few years now. Always find great deals and convenient booking experience

Date of experience: November 29, 2022

Thumbnail of user naimz3
Lebanon
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Everything went smoothly and i got the best price. From now on i'm booking all my tickets through them.

Date of experience: January 8, 2023

Thumbnail of user kudakwashec3
Zimbabwe
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

I have used StudentUniverse twice for my regional bookings. The booking confirmation were sent to me instantly.

Reason I chose this business:

They offer cheaper flights

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 12, 2023

Thumbnail of user heshand1
Texas
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

First time booking flights from StudentUniverse and it is way faster than the airliner's websites. Overall good.

Date of experience: October 15, 2022

Thumbnail of user mikaylaa13
Connecticut
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

Student Universe is a platform that provides quality customer service, reasonable prices, and fast results!

Date of experience: April 11, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user samuelh643
Florida
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

StudentUniverse is amazing for students on a budget like me. I'll definitely be referring my friends.

Reason I chose this business:

A friend suggested it to me and I saw the great discounts.

Date of experience: March 13, 2023

Thumbnail of user tomasa62
Pennsylvania
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

Student Universe has a user friendly service and shows the flights clearly. Sends emails quickly with booking confirmation.

Reason I chose this business:

My school offers StudentUniverse

Date of experience: October 22, 2022

Thumbnail of user moirat11
California
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Super easy to use! And good prices. Booking with StudentUniverse was so stress-free; I would highly recommend it.

Date of experience: April 15, 2023

Thumbnail of user ajithn1
Washington
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Cheaper on some airlines with Prime Student discount that getting directly from the airline. Good customer service.

Reason I chose this business:

Cheaper + good customer service

Date of experience: October 9, 2023

Thumbnail of user noppanatp
Thailand
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

My girlfriend signed me up because she heard there is a ticket discount for new users. So far good experience.

Date of experience: May 13, 2023

Thumbnail of user sankets11
Nebraska
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

It was smooth experience booking flights on StudentUniverse. Found a good deal of flight in very busy timing.

Date of experience: October 24, 2022

Thumbnail of user alyssam421
New Mexico
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Found a great price for my trip! First time using this site, so we will see how everything plays out

Reason I chose this business:

Best price on a well reviewed site

Date of experience: May 15, 2023

Thumbnail of user nahidb4
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Lovely experience every time booking with StudentUniverse. Friendly stuff.
Would surely recommended it.

Reason I chose this business:

Helpful customer service.

Date of experience: November 23, 2022

Thumbnail of user alinaj57
Utah
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

I got a $25 flight to go visit family right before the holidays that I normally wouldn't have been able to!

Date of experience: December 6, 2023

Thumbnail of user rakeshc28
Missouri
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Iam eagerly waiting for less prizes tickets but finally I found a best prize in student Univers.i felt very happy book my ticket through this site

Reason I chose this business:

One of my friend referred me to choose this universe. We have less prizes in this site.

Date of experience: April 19, 2024

Thumbnail of user mohammadw27
Netherlands
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

The reservation worked ok, but I didnt not receive an e-ticket. Would appreciate if an e-ticket is also sent to me.

Reason I chose this business:

My favorite flight was available in the site.

Date of experience: October 28, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Mohammad, after the airline confirms your booking, your booking will be updated with e-ticket number. You can go to your upcoming trip session to find out more about your booking. If you have not received your confirmation email, or cannot find the trip details in your account, please kindly give us a call and we will assist you. Thanks!

Thumbnail of user ethanh449
Washington
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The timer at the top stressed me out. But other than that it was easy to use.

Reason I chose this business:

Cheap flights, it worked in fixing my situation well

Date of experience: May 6, 2024

Thumbnail of user agnit
Massachusetts
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase
• Updated review

Easy and convenient. I had no issues at all and will use again. I hope the flights go as scheduled.reat thanks.

Reason I chose this business:

Students I work with at Harvard suggested it.

Date of experience: March 23, 2023

Great thanks
March 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Students I work with at Harvard suggested it.

Date of experience: March 21, 2023

Thumbnail of user guidoc24
Costa Rica
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Súper quick, eficcient, talking a little quickly but because i am Not fluent in english, but all reeeally good thanks

Date of experience: December 15, 2022

Thumbnail of user omara619
Illinois
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Great prices and easy to use, I was able to get my confirmation right away

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 19, 2024

Thumbnail of user jasonc3094
Massachusetts
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Booking was fast and accurate I was looking for a one way trip back and they had a great offer

Reason I chose this business:

They had the best price

Date of experience: May 28, 2024

Thumbnail of user marieg1013
Utah
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

I'm so happy I found this site! I saved so much money to take my daughter to her study abroad!

Reason I chose this business:

It was the best deal to fly home from my daughters study abroad

Date of experience: May 28, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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