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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
I am surprised that the ticket price was 990
But they charge me 997, don't khaki the reason
Date of experience: April 10, 2024
It was simple to use and helpful. I have had no problems with it!
I used it because it was recommended by my study abroad office
Date of experience: May 13, 2024
It was recommended
Date of experience: March 26, 2024
Ty for this experience! Very much appreciated looking forward to the flight
Date of experience: May 21, 2024
Easy process and facilitated by the representatives that called
Date of experience: May 21, 2024
Service is fine but as it is for students so it would be better to give more discount.
Date of experience: May 17, 2024
You gave me zero option to book a meal I could eat on this flight.
It’s cheap
Date of experience: May 21, 2024
Student universe was easy and accessible. I didnt have a hard time booking however they did ask for additional confirmation
Date of experience: November 14, 2023
Based on the ease of tt take me long to make a decision and purchase my tickect.he website layout. User friendly
Has the lowest price and a convenient flight for me
Date of experience: June 20, 2023
My travel plans changed several times this summer and Student Universe provided excellent help! Highly reccomend their services.
Date of experience: September 13, 2018
Everything has been great! Thanks!
The costumer service responded my inquiry fast and they were super helpful.
Because of the deals for students.
Date of experience: March 16, 2023
We looked other places and they couldn't give us the same level of service Student Universe did. I recommend doing it on a computer though!
Date of experience: July 14, 2023
Flight was missed and couldn't get any assistance.
No one could assist not even customer online or service from the airline
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2023
Hi Chantell, sorry you missed the flight. We suggest contacting the airline directly.
Scam company.No care for customers. No customer service.take your money and then they run. Be very carefull
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
So far so good. Customer service is also very good and resolved all my queries.
Date of experience: May 19, 2024
Initially it was great all our tickets were booked and we were fine with it but then covid hit and we lost our credit (not our fault nor the agencies) but after some fighting we got it back! Then apparently lost it again? After a lot of back and forth emails we got it back but still had to pay in an extra $2000 on top of what we'd already paid 2 years before. This first part was the least of our problems with this agency. The new tickets they had booked us had major layovers so we asked if we could just cancel one of the flights (Texas to LA) and just go from Texas to where we wanted to be, the operator on the phone said it wasn't possible and if we did that they'd say we were a no show and cancel our entire trip. We were about to board our first flight so we were running out of time and the guy said our ONLY option was to buy an entire new round trip and we tried to fight it but we started running out of time very quickly so we started giving our bank details over the phone and before we could finish we were asked to turn off our phones so we never got to finish that purchase. We arrived in Texas and decided to go straight to our airline we were travelling with and ask them if we could cancel that one trip without cancelling our entire trip and customer service said absolutely no problem. So we skipped that one flight and got an email from student universe saying all our flights were cancelled because we missed a flight. We ignored them and called the airline and they said no your flights are all there and nothings cancelled. So basically this agency just wants to rip you off like crazy! Do not use this agency please please save yourself the hassle. They just want to steal your money.
Date of experience: January 25, 2023
I didn't have any experience with StudentUniverse before, but nevertheless it was easy and fast and I never had to wonder how to proceed.
Because of the good price offer.
Date of experience: November 17, 2023
Was expecting the flights to be $173, and it charged my card to be $191. I don't like it
Date of experience: May 18, 2024
Effortlessly booked my flight without any problems
Date of experience: May 19, 2024
The booking process was hassle free and got a better price compared to other sites.
Due to cheaper fares and Good User interface design.
Date of experience: May 19, 2024
Overall had good experience in booking the flight
Tickets were cheap too
Rates were cheap and affordable
Date of experience: May 19, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi Carrie, thanks for the review. Though we understand that purchasing flights/hotels on the browser on phone may not be an ideal experience, and thanks for recommending doing it on a computer, we have an app available. Feel free to download our app and give it a try.^_^