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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,150
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user wladimirov
Thailand
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Excellent price/experience and smooth online purchase

Date of experience: May 5, 2024

Excellent price and smooth online purchase
May 10th, 2024
Verified site experience
• Previous review

Date of experience: April 30, 2024

Thumbnail of user williams7255
Wisconsin
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

All positive, booking went smoothly. I would recommend using this website

Date of experience: May 5, 2024

Thumbnail of user visanuc
New Jersey
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

It's like they've made it for anyone who wants to travel without any fuss.

Date of experience: May 5, 2024

Thumbnail of user gurjotinders
Minnesota
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Booked one week before and got the best price in market!

Reason I chose this business:

Friend recommended

Date of experience: May 5, 2024

Thumbnail of user katherinec911
Florida
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

Very easy to use website. Great deals that I could not find on airline or other travel sites.

Reason I chose this business:

Bargains! And supporting youth travel.

Date of experience: May 5, 2024

Thumbnail of user anhp55
Vermont
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Good good good good good good good good good good good good good good good good

Date of experience: October 6, 2024

Thumbnail of user sameers86
Illinois
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Thanks for the service you provided and looking to do more business in the future together

Date of experience: April 3, 2024

Thumbnail of user dezengk
California
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

It's pretty good, I love it and it's pretty cheap.

Date of experience: May 4, 2024

Thumbnail of user danielv1322
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

It was easy to look and compare price and so far no problem

Date of experience: April 28, 2024

Thumbnail of user leeths
California
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The only potential drawback seems to be the costs of cancellation even within 24 hours

Date of experience: April 15, 2024

Thumbnail of user rexy14
Arizona
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Very easy to book. Simple experience with great prices.

Date of experience: May 4, 2024

Thumbnail of user myb36
Ohio
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Everything was smooth and convenient. I encountered no difficulties booking my trip.

Reason I chose this business:

I have been using StudentUniverse to book trips back to my home country since I was a freshman. It was popular among international students community.

Date of experience: May 4, 2024

Thumbnail of user sanjanak20
Massachusetts
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

It was really feasible and easy to book the ticket,

Reason I chose this business:

Because of the deals

Date of experience: May 4, 2024

Thumbnail of user arturoa121
California
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Really like the customer service, easy to access and understandable

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 4, 2024

Thumbnail of user haoc14
New York
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

It feels not bad. It just needs to be refreshed all the time when there's a lot of people.

Date of experience: December 8, 2023

Thumbnail of user carolinem696
Maryland
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I love this website! It was a super easy process. The only downside is the lack of direct flights

Date of experience: November 15, 2023

Thumbnail of user joj281
Virginia
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

It's been awhile since I booked with you. Easy to navigate. I just don't quite get the bag policy.

Reason I chose this business:

I remember that it was really cheapest
That I’ve bought.

Thx for taking care of students.

Date of experience: October 19, 2022

Thumbnail of user mzr5
New York
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Student universe has the best prices as compare to any other travel booking website.

Date of experience: May 3, 2024

Thumbnail of user yasinc8
Washington
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

It was a great experience and hot the best price.
Thank you and I recommend everybody.

Date of experience: March 30, 2024

Thumbnail of user emmak491
Maryland
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Was good, cheap and pretty easy to make an account and book a flight

Date of experience: April 21, 2024

Thumbnail of user thanhhangd
New York
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Customer service was clear and responsive, I was able to resolve problem within 30 minutes.

Date of experience: April 12, 2024

Thumbnail of user jamesm10353
Ireland
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

The site was very easy to navigate. All round good experience

Date of experience: May 2, 2024

Thumbnail of user linettem12
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I found a flight and will get where I need to go..

Reason I chose this business:

Seemed like it offered more for the price, but might rethink next time

Date of experience: April 28, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry you felt that way. We could not locate your payment for the seat selection. Please contact our customer service for more assistance. Thank you.

Thumbnail of user jeadminasa
New Hampshire
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

Very good! Can't wait for my flight it'll be my first time flying and buying from Student universe.

Date of experience: January 14, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Congrats! It's gonna be AMAZING for your first flight. Clouds will be completely different when you are high up there. Don't forget to take a pic of the skyline and tag us on Instagram, as we would like to appreciate the beauty of the sky with you. Have a great trip!

Thumbnail of user enverc3
New Jersey
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The site is very responsive and quick! Customer service is professional and easy to work with

Reason I chose this business:

Cheap flights

Date of experience: April 28, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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