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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 86.6%
Positive
2,168
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user eiichirob
California
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

The price was way better and affordable for me as a student that is trying to travel all around the world, seeing and exploring new cultures.

Reason I chose this business:

I am a student

Date of experience: November 26, 2024

Thumbnail of user dontayb4
Michigan
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Thank you for the discounts. It was hard to get into the site because of all the people but it worked at the end

Date of experience: December 10, 2024

Thumbnail of user kalebz7
Michigan
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

Got my ticket and was a great experience for cheap. It is a great site to go to and get your cheap tickets

Date of experience: December 11, 2024

Thumbnail of user sophiac455
North Carolina
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Super easy to use. Great discounts, and all the information I need associated with the GREEN program!

Date of experience: December 9, 2024

Thumbnail of user thanusham
California
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

I was charged for seating but those seats were not given to me and they're pending. I had to choose free seats from Cathay Pacific. Kindly provide refund for seating

Date of experience: November 12, 2024

Thumbnail of user mr1201
Israel
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Cheap, bad site, no service maybe others have had a better experience than me but it was not worth it for me.

Date of experience: December 3, 2024

Thumbnail of user majanip
North Carolina
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

The experience was competitive, but rewarding. The system needs to be adjusted further for the influx of people.

Reason I chose this business:

It is very resourceful

Date of experience: December 9, 2024

Thumbnail of user akilnathb
Alabama
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

I was made to reach out to customer care even after 24 hours of making the payment. Atlast I received the ticket confirmation after 36hours

Reason I chose this business:

Discounted price

Date of experience: December 27, 2024

Thumbnail of user gusr75
District of Columbia
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

It took a while to receive the actual confirmation and flight plan but in the end everything worked out smoothly. No trouble at all and it's cheap, just wish I could've gotten the ticket via apple wallet

Date of experience: October 13, 2024

Thumbnail of user kelseyb346
California
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Student Universe made it super easy to book my flight! I was able to find several options that worked best around my specific time frame.

Date of experience: November 26, 2024

Thumbnail of user laurynm30
Texas
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

The lagging was not great. And in the day i got my ticket it said that it was sold out before 12cst.

Date of experience: December 15, 2024

Thumbnail of user alexp2399
Georgia
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

While it took patience to take advantage of this deal it was well worth it and and easy sinple transaction

Date of experience: December 16, 2024

Thumbnail of user jaiminv1
India
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

You guys should work more on Customer Support Services, as I have few doubts, but I am not sure, who will solve that.

Date of experience: December 29, 2024

Thumbnail of user averyl88
New York
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

I've travelled twice with Student Universe now, and they've been great! Prices are cheap, there's promo codes available most of the time, and you get the regular flying experience just for cheaper! As always with stuff like flights, there's some expected changes that happen last minute, but for the most part Student Universe keeps you in the know and makes sure you consent to any changes before they happen. Easy process!

Reason I chose this business:

It came with my Prime Student, but I come back to it because it gets me the best prices for overseas travel!

Date of experience: October 14, 2024

Thumbnail of user paris18
Maryland
1 review
0 helpful votes
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December 7th, 2024
Verified purchase

The site is slow and i am unable to get back in. I cant find my reservation code now that ive gotten the ticket.

Reason I chose this business:

Bc im studying abroud

Date of experience: November 27, 2024

Thumbnail of user vics157
Iowa
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Im not sure how it will be if something goes wrong and i need customer service, but getting a flight was easy, and it was wonderfully affordable.

Reason I chose this business:

Cheap prices for 18-25 year olds.

Date of experience: December 1, 2024

Thumbnail of user tankb4
Maryland
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

It's easy to find the best flight tickets on good prices I'm so happy to used this site thank you so much 😊

Reason I chose this business:

For better service

Date of experience: November 28, 2024

Thumbnail of user joenathans
Texas
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

I would wake up at 2am everyday to try to get a ticket but I would be sad until the day I got them it was a blessing

Date of experience: December 13, 2024

Thumbnail of user jonalinl
California
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Just got my confirmation email a day after buying the flight. My flight is on the 16th so wish me luck.

Reason I chose this business:

Cheap and simple

Date of experience: December 13, 2024

Thumbnail of user wocaoni1993
France
1 review
0 helpful votes
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November 9th, 2024

Can't receive my e-tickets so I tried to contact them, and it turned out that no body will help you at all, no one reponse your email and phone call. Just terrible

Service
Value
Shipping
Returns
Quality

Date of experience: October 30, 2024

Thumbnail of user shrikantk7
Indiana
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

It was not clearly mentioned that there will be additional charges for meal request. Only after booking I got to know that I was charged extra. Why would there be extra charge for meal request when I could have done that for free later?

Date of experience: October 21, 2024

Thumbnail of user janiyahj3
New York
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

I just wanna thank the company for letting me fly out to see my family this Christmas. It wouldn't happen without them.

Date of experience: December 14, 2024

Thumbnail of user olamideb3
Massachusetts
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I didn't think I was going to be able to see my family this Christmas but with this opportunity now I can forever grateful for amazon

Reason I chose this business:

Still in college

Date of experience: December 16, 2024

Thumbnail of user amylied
Florida
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Although I did have to wait 2 hours to order my ticket, it wasn't bad overall and i was able to get it in the end so I am content!

Reason I chose this business:

It was a great deal for students, especially for me who is a full time student who doesn't have as much time to work!

Date of experience: December 10, 2024

Thumbnail of user natalieg1526
New York
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

The website was very easy to use. We booked our trip together and we can't wait for it!

Reason I chose this business:

To get cheaper and discounted flights in order to go and visit family as a full time student

Date of experience: December 29, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically responds within 11 days

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