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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user rafiullaa
Ohio
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Nice it was great experience to be booking a travel ticket on your site

Reason I chose this business:

It gives better prices

Date of experience: November 4, 2024

Thumbnail of user dharamb1
Maine
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

It was great experience and the cheapest ticket.
I needed to fly to India the next day due something happens in the family.

Date of experience: October 14, 2024

Thumbnail of user siddhantb2
Ohio
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

The process of booking flights and comparing the flight rates is pretty good. I was able to see how much it will cost me if I board the flight in any other dates.

Date of experience: September 21, 2024

Thumbnail of user cdangel26
Mongolia
1 review
0 helpful votes
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December 31st, 2024

I had to cancel two flights to the south of France and knew I would not receive a refund as I did not purchase travel insurance. I had pneumonia and Covid and was advised not to travel because I was contagious. The customer service person that answered the phone Was helpful and said in the circumstances, even without travel insurance, we reach out to the airlines just to say, could you make a one time refund and that it would take some time. That was great since I wasn't expecting a refund. However, student universe will not respond to any of my follow up emails as this happened back in August and when I call, they say they're still looking into it. They need to work on their Communication skills. I won't be booking through them anymore.

Date of experience: September 3, 2024

Thumbnail of user saic28
Michigan
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

As a student student universe gives me flights at cheaper rates,and it helps me to travel a lot while others paying a lot to travel I am paying a little

Reason I chose this business:

To travel smart

Date of experience: September 26, 2024

Thumbnail of user chit55
Texas
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

It took multiple tries to be able to book. I entered everything correctly but still.

Date of experience: October 29, 2024

Thumbnail of user parths33
Canada
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It was a great experience to book via Student Universe Portal as it provides various flights for my journey.

Date of experience: October 10, 2024

Thumbnail of user jaydam11
North Carolina
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I love using this service and have recommended it to lots of other students I know who are studying abroad or just making shorter trips.

Date of experience: October 3, 2024

Thumbnail of user ebuna1
Washington
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Very seamless and ok discounts. I thought it will be more but I guess it depends on the flights and timing.

Date of experience: October 12, 2024

Thumbnail of user samanthav406
Washington
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

It was super to easy to make my booking. Since I've used this before, my information was saved so I just had to put in what days I wanted and enter my card information.

Date of experience: September 23, 2024

Thumbnail of user rishik49
New York
1 review
1 helpful vote
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November 9th, 2024
Verified purchase

Good experience and economical rates and also the best amongst all

Reason I chose this business:

Good experience and economical rates and also the best amongst all

Date of experience: October 30, 2024

Thumbnail of user davidv2470
Arizona
1 review
1 helpful vote
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September 14th, 2024
Verified purchase

I wish to speak with a customer service agent, and I was on the phone waiting to speak with someone for 45 minutes until I drop the call. I still have not spoken with someone to confirm certain aspects of my reservation.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 4, 2024

Thumbnail of user kaustubhs6
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I've booked my flight tickets for almost 4 times now and they've given me the best rates compared to any other website

Date of experience: October 11, 2024

Thumbnail of user akud1
California
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

First time booking with StudentUniverse, it was not complicated, and it was affordable.

Reason I chose this business:

I was looking for a credible source to buy affordable tickets from as a student.

Date of experience: October 29, 2024

Thumbnail of user isabellam854
Pennsylvania
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Super cool loved this i can't wait to eat good food yummy yummy

Reason I chose this business:

I’m a student

Date of experience: October 27, 2024

Thumbnail of user shaunk124
Tennessee
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

Incredible! This website offers unbeatable prices, significantly cheaper than any other site I've come across. Not only are the products or services top-notch, but they also come with exceptional value. Whether you're shopping for electronics, clothing, or booking travel, you'll find deals here that you won't see anywhere else.

Reason I chose this business:

I chose StudentUniverse because it offers unbeatable discounts specifically tailored for students. The platform provides access to exclusive deals on flights, hotels, and travel packages that aren't available elsewhere, making it easier and more affordable for students like me to explore the world. The booking process is straightforward, and I appreciate the flexibility and support they offer in case of any changes or cancellations.

Date of experience: August 23, 2024

Bad
November 24th, 2023
Verified purchase
• Previous review

So bad it was a horrible booking process literally so low and took forever

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 28, 2023

Thumbnail of user gopim8
California
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Good experience with student universe, second time used it.

Reason I chose this business:

Great deals

Date of experience: October 28, 2024

Thumbnail of user lakshmic19
Michigan
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

I got a better deal than on any other website for my travel. Trust improved!

Date of experience: October 28, 2024

Thumbnail of user rajalg
Maryland
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Customer service was excellent and seamless transaction while purchasing the tkt. First time from student universe, haven't yet completed the journey but so far no complaints

Reason I chose this business:

Market compatible rates

Date of experience: September 14, 2024

Thumbnail of user kaitlynh329
Tennessee
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

The process was super easy, thanks! I was able to book a good flight for a really good price.

Date of experience: October 27, 2024

Thumbnail of user bashaara1
Ohio
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Yes I have my booking confirmation but no withdrawal in my bank account

Date of experience: October 26, 2024

Thumbnail of user meliav2
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I was looking for cheap flights, I found cheap flights. The filters were helpful and overall it was pretty straightforward. Any issues I had with not being able to find the exact ideal time for a flight is probably more so on the airline itself and not on this website.

Reason I chose this business:

It was recommended to me by a friend who has given trustworthy recommendations in the past.

Date of experience: September 1, 2024

Thumbnail of user keiras58
California
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Great deal and good website for traveling students to use! Would recommend

Date of experience: October 27, 2024

Thumbnail of user mikaylad44
Puerto Rico
1 review
0 helpful votes
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November 6th, 2024
Verified purchase
• Updated review

Excellent option available to students for traveling and seeing the world!

Date of experience: October 27, 2024

Great experience!
October 7th, 2024
Verified purchase
• Previous review

I was able to easily book my flight at an affordable and reasonable price!

Reason I chose this business:

Student Universe offered me the cheapest price on my flight.

Date of experience: September 27, 2024

Thumbnail of user darshans42
Canada
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Best and easy way to book tickets,……………….,,….,,….!……,,,

Date of experience: October 27, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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