StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Reasonable prices, good selection of airlines. A lot of hidden fees but that's just the way airlines do business now. Saves a lot of money for students who need to travel
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Great platform! Got a great deal on my flight compared to the other options.
Date of experience: October 6, 2024
It's was simple and easy, the process to book tickets was simple and easy
I choose student universe for easy and quick booking process and the better deals on tickets
Date of experience: October 8, 2024
Made it possible to fly between major cities over a holiday!
Accessibility and advertising. It felt meaningful to have more resources.
Date of experience: October 8, 2024
I found good price websites and user interface of the application is friendly.
Recommend by friend
Date of experience: October 8, 2024
Nothing, don't plan to use your services again. Did not appreciate the cost for a 1 minute change when mistake was made. Second Customer Service person made me feel like child with her tone and speech, which was totally unnecessary.
Wanted to try a different service other than my normal go to site.
Date of experience: July 30, 2024
Hi, we are sorry that you felt that way and also about the mistake of your gender from the airline's email. We examed to the 5-minute conversation between you and our customer service agent and we did not notice any language that could have made you feel like a child. If you could provide any evidence, we would look into the case again.
I was a little skeptical of the site at first, but I saw minimal bad reviews. I decided to give StudentUniverse a chance and I'm glad I did. The site is very straight forward and easy to use!
I heard about this website on social media. Other students were posting about it and I decided to try it.
Date of experience: August 30, 2024
The trip confirmation was instant but i couldnt see my itinerary and seat selection was also in pending. So that made me nervous, after a few days it went to success.
Good price on the flight ticket
Date of experience: August 20, 2024
Easy to use! Affordable, great customer service. I called, and the system fixed my problem.
Cheap prices!
Date of experience: October 7, 2024
Date of experience: February 27, 2024
The ease of use provided a satisfactory user experience. :)
Date of experience: October 7, 2024
Good price and easy booking process. Would use again in the future.
Best deal available for the dates I needed to fly.
Date of experience: October 7, 2024
Seamless payment processing with new user promotions. And student discount was better than expected.
Date of experience: September 19, 2024
The discounted rates are very reasonable, especially for actual itineraries that students would take.
Date of experience: September 19, 2024
My experience is wonderful great everything was easy to find and locate very simple to use definitely will use it again I urge other people to use it thank you very much
Just trying it
Date of experience: August 30, 2024
Great site! Other sites do not compare to how affordable the tickets are to fly. I have a wonderful experiencing thus far.
My daughter introduce me to it.
Date of experience: September 8, 2024
I loved and appreciated this experience so much I will always order from you thank you
Because it is the best with the reasonable price thank you
Date of experience: October 6, 2024
Purchasing flights was easy and cheaper than direct with United.
Date of experience: October 6, 2024
So much better than buying a flight somewhere else it was very quick and easy
I was recommended it by a friend and it seemed helpful
Date of experience: October 6, 2024
Easy and straight to the point. Would book through them again.
Date of experience: October 6, 2024
During the entire process of booking an international flight, I felt assured that StudentUniverse would deliver quality service.
Date of experience: September 24, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi Catherine, thanks for the review. We promise StudentUniverse do not have any hidden fees and all other add-ons are optional; you can always skip if you do not need them. Thanks!