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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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Reviews (5,415)

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Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user catherined1044
France
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Reasonable prices, good selection of airlines. A lot of hidden fees but that's just the way airlines do business now. Saves a lot of money for students who need to travel

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 31, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Catherine, thanks for the review. We promise StudentUniverse do not have any hidden fees and all other add-ons are optional; you can always skip if you do not need them. Thanks!

Thumbnail of user larse28
California
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Yesterday we were talking to my friend about how much I love you guys I love you and miss you guys very bad and we have a good day together I miss

Date of experience: September 26, 2024

Thumbnail of user jonathanm1986
New York
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Great platform! Got a great deal on my flight compared to the other options.

Date of experience: October 6, 2024

Thumbnail of user prathamp2
Vermont
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It's was simple and easy, the process to book tickets was simple and easy

Reason I chose this business:

I choose student universe for easy and quick booking process and the better deals on tickets

Date of experience: October 8, 2024

Thumbnail of user vincenta452
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Made it possible to fly between major cities over a holiday!

Reason I chose this business:

Accessibility and advertising. It felt meaningful to have more resources.

Date of experience: October 8, 2024

Thumbnail of user alwind4
Massachusetts
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I found good price websites and user interface of the application is friendly.

Reason I chose this business:

Recommend by friend

Date of experience: October 8, 2024

Thumbnail of user jimmyj336
California
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

This website is the best. Booking is very easy. New issues i encountered as of this moment.

Reason I chose this business:

Good review.

Date of experience: October 7, 2024

Thumbnail of user didred
Bahamas
1 review
1 helpful vote
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August 9th, 2024
Verified purchase

Nothing, don't plan to use your services again. Did not appreciate the cost for a 1 minute change when mistake was made. Second Customer Service person made me feel like child with her tone and speech, which was totally unnecessary.

Reason I chose this business:

Wanted to try a different service other than my normal go to site.

Date of experience: July 30, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, we are sorry that you felt that way and also about the mistake of your gender from the airline's email. We examed to the 5-minute conversation between you and our customer service agent and we did not notice any language that could have made you feel like a child. If you could provide any evidence, we would look into the case again.

Thumbnail of user namap
New York
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I was a little skeptical of the site at first, but I saw minimal bad reviews. I decided to give StudentUniverse a chance and I'm glad I did. The site is very straight forward and easy to use!

Reason I chose this business:

I heard about this website on social media. Other students were posting about it and I decided to try it.

Date of experience: August 30, 2024

Thumbnail of user fatemam13
Virginia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The trip confirmation was instant but i couldnt see my itinerary and seat selection was also in pending. So that made me nervous, after a few days it went to success.

Reason I chose this business:

Good price on the flight ticket

Date of experience: August 20, 2024

Thumbnail of user elisabethv29
Indiana
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

Easy to use! Affordable, great customer service. I called, and the system fixed my problem.

Reason I chose this business:

Cheap prices!

Date of experience: October 7, 2024

Affordable prices
February 27th, 2024
Verified site experience
• Previous review

Date of experience: February 27, 2024

Thumbnail of user paulh4006
Iowa
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

The ease of use provided a satisfactory user experience. :)

Date of experience: October 7, 2024

Thumbnail of user bhartibend
New York
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Good price and easy booking process. Would use again in the future.

Reason I chose this business:

Best deal available for the dates I needed to fly.

Date of experience: October 7, 2024

Thumbnail of user bhaumikp2
Rhode Island
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Seamless payment processing with new user promotions. And student discount was better than expected.

Date of experience: September 19, 2024

Thumbnail of user neels22
GB
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

The discounted rates are very reasonable, especially for actual itineraries that students would take.

Date of experience: September 19, 2024

Thumbnail of user saikirant
Texas
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Thank you for making the booking process smooth and I'm waiting for my ticket, Hope will receive soon, thanks

Date of experience: September 9, 2024

Thumbnail of user feliciab400
Georgia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

My experience is wonderful great everything was easy to find and locate very simple to use definitely will use it again I urge other people to use it thank you very much

Reason I chose this business:

Just trying it

Date of experience: August 30, 2024

Thumbnail of user taishag8
Panama
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Great site! Other sites do not compare to how affordable the tickets are to fly. I have a wonderful experiencing thus far.

Reason I chose this business:

My daughter introduce me to it.

Date of experience: September 8, 2024

Thumbnail of user konem
France
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I loved and appreciated this experience so much I will always order from you thank you

Reason I chose this business:

Because it is the best with the reasonable price thank you

Date of experience: October 6, 2024

Thumbnail of user ad654
California
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Purchasing flights was easy and cheaper than direct with United.

Date of experience: October 6, 2024

Thumbnail of user oliviam1098
Canada
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

So much better than buying a flight somewhere else it was very quick and easy

Reason I chose this business:

I was recommended it by a friend and it seemed helpful

Date of experience: October 6, 2024

Thumbnail of user jabaara
New Hampshire
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Easy and straight to the point. Would book through them again.

Date of experience: October 6, 2024

Thumbnail of user charlesl2207
Sweden
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

During the entire process of booking an international flight, I felt assured that StudentUniverse would deliver quality service.

Date of experience: September 24, 2024

Thumbnail of user carlp628
Philippines
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

It was an easy and fast transaction. I am satisfied with it..

Reason I chose this business:

Cultural vistas

Date of experience: October 5, 2024

Thumbnail of user shelovesek
Illinois
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

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Date of experience: December 10, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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