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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user sandhyam20
Washington
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

The website kept changing prices often which was disappointing.

Reason I chose this business:

Got some sort of discount, although minimal

Date of experience: September 28, 2024

Thumbnail of user florencek89
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I had gotten a ticket from a different website but they had ended up canceling them last minute because of booking issues StudentUniverse helped me by helping me get tickets last minute and I got my confirmation on time and there was no delays

Reason I chose this business:

For the reasonable prices

Date of experience: August 4, 2024

Thumbnail of user juanr1376
North Carolina
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Pretty easy experience so far. Do recommend having your student ID handy to verify your account though.

Date of experience: September 2, 2024

Thumbnail of user benjaming580
Mongolia
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Saved me money on a last min trip. Now I can see my mummy and daddy at home!

Date of experience: September 27, 2024

Thumbnail of user anielao
Nigeria
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I didnt like the additional and unnecessary request of making me send pictures of the card used, ID of card owner, etc.
I was initially skeptical because I thought it was a fraudster, my mind wasn't at rest at all. Otherwise, the service was good.

Reason I chose this business:

I chose it because I am a student and the rate was fairly ok compared to what I was offered by someone else, even though not as low as I wanted or expected.
I was expecting a student discount but didn't exactly get it.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 5, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Sorry for the inconvenience. Occasionally we will ask for additional personal information in order to verify that the individual making the purchase truly has authorization from the cardholder to make the payment. We never disclose such information to any third party. We are simply working to protect our customers, as well as cardholders, from any potential cyber scams. Purchasing travel can be a big purchase so we want to guarantee that any travel purchased with us is done so properly.

Thumbnail of user fareeda9
New York
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Good prices and quick turnaround. Very professional. I would book again.

Reason I chose this business:

Competitive prices.

Date of experience: September 27, 2024

Thumbnail of user darigar
Massachusetts
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Cheaper than Expedia! Would recommend this website to everyone

Date of experience: September 27, 2024

Thumbnail of user lylan14
Sweden
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I had a good experience with student universe and the flights were easy to book

Reason I chose this business:

Because i am a study abroad student

Date of experience: September 27, 2024

Thumbnail of user app20
New York
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Booking was smooth. Received confirmation asap. Would recommend

Date of experience: September 27, 2024

Thumbnail of user ansleyb11
Nebraska
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

The experience was quick and easy to follow. I haven't booked my own flight before.

Date of experience: September 27, 2024

Thumbnail of user karnp1
New York
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

It was good overall, wanted better discounts which I could not found

Date of experience: September 27, 2024

Thumbnail of user bradyb152
New Zealand
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

My experience was very eye opening and I enjoyed the experience since I ended up being able to book the flight

Reason I chose this business:

I was recommended to use it and have used it before

Date of experience: September 8, 2024

Thumbnail of user arabao1
Illinois
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

The process was smooth. However I do not understand why I had to pay to choose seats. Dont they come with the price for the ticket?

Date of experience: September 7, 2024

Thumbnail of user rachels1941
Missouri
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I felt this was on par with other booking services or better!

Reason I chose this business:

This was where my browser directed me.

Date of experience: September 26, 2024

Thumbnail of user sophied187
Spain
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

It was fine but this mandated review thing is souring the experience

Date of experience: September 26, 2024

Thumbnail of user sunnied7
Florida
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Help helpful with everything I needed especially in a state of emergency

Date of experience: September 26, 2024

Thumbnail of user tejaswik2
Indiana
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Good service but need to improve promotions and offers and give discounts

Date of experience: September 25, 2024

Thumbnail of user solveigb2
Mexico
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase

It's good! I couldn't complete the transaction on my ipad, so when i moved to my laptop the price increased by like 6 dollars.

Date of experience: September 9, 2024

Thumbnail of user rowanm41
Italy
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Very easy. I was able to book my trip easily! Cheap and super easy!

Reason I chose this business:

I'm a college student

Date of experience: September 23, 2024

Thumbnail of user yyw1
New Jersey
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I think i got pretty good prices for my trip since its during thanksgiving break

Reason I chose this business:

I heard good reviews from other people and the price and times also looked pretty reasonable

Date of experience: September 21, 2024

Thumbnail of user oliviag517
Ohio
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I got the same flight but for cheaper and with a free bag with student universe!

Date of experience: September 19, 2024

Thumbnail of user shirleyb1648
Washington
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I called to say I hadn't gotten my ticket info and they fixed it while I was still on the line. Such a relief!

Reason I chose this business:

Cheapest flight available

Date of experience: September 2, 2024

Thumbnail of user charless4030
Washington
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Good experience I loved how easy the process was and definitely coming back to this site

Date of experience: September 24, 2024

Thumbnail of user meetp9
California
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

It was good looking for cheap price and extra student discount but not able to find any.

Date of experience: September 24, 2024

Thumbnail of user jjr102
Illinois
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Great deals. Super easy. It's a cheat code to buying flights

Reason I chose this business:

The best deals

Date of experience: September 24, 2024

Sitejabber for Business

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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