- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Backed by the National Science Foundation
- For Business
StudentUniverse has a rating of 4.0 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
7,001 reviews
Booking was smooth and pricing was affordable compared to other websites.
Student discount
Date of experience: August 25, 2024
Easy to book tickets, while providing great options and great prices.
Date of experience: August 25, 2024
The website and experience were adequate for the price point of the flights. My first frustration was that the multi city option does not allow you to book more than two flights at once. I was hoping to book a three leg trip in one go. The ability to see and sort flights and choose outbound and return flights separately is great. All the necessary information about layovers and baggage was easily accessible. As a side note, many offered flight combinations included extremely short layovers - some less than an hour for an international connection, which was not obvious unless you clicked for more details about the flight.
I attempted to book my flights less than 5 minutes after my initial query and was informed that the price had increased about $20. This was mildly frustrating but understandable. However, I was then informed that my booking had failed with no further explanation, and that the website was still "trying to book me onto the same or alternate flights." This was highly concerning as I did not wish to be booked onto alternate flights without approving them.
Ultimately, a representative called me and informed me the reason my booking failed was because of the price increase. This didn't make sense to me since I had already been advised of the change during the checkout process. The representative was able to manually book the flights for me - for a small additional fee. She was very nice and professional but the process was very drawn out with lots of redundant questions. Yes, I am aware the flight does not include a checked bag, for the fifth time. I also had an issue with the login process freezing up that made me ultimately have to refresh my search.
Overall I am happy I booked the flights I wanted for the price I did. I wish the checkout process had been smoother.
Date of experience: July 30, 2024
Not able to book 3 flights at once via multicity. Flight prices increase in less than 5 minutes from getting search results to proceeding to checkout. Login process froze up and made me refresh my search. Attempted to make reservation and told they were unable to book my flight(s?) and I hadn't been charged - very unclear
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 29, 2024
This is the first time using your site and it was easy and quick.
A friend suggested I try your site.
Date of experience: August 23, 2024
One of the best sites I have booked with and the customer service is one of the best, and I look forward to booking with them again.
Date of experience: August 4, 2024
Student universe thank you for the deal but i have a small request kindly use otp or authentication before asking for credit card photos and ids as it seems hasty
For cheap deal
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
I got a flight to morocco for under $600. Pretty easy to get the tickets.
I got an ad for it.
Date of experience: August 21, 2024
Very good experience with a few air ticket purchases. Recommend!
Date of experience: August 25, 2024
Great prices never any issues with student universe. My favorite travel app.
It's always my go to travel app.
Date of experience: August 25, 2024
Love student universe! They always have the best pricing and never had any problems.
Easy to use affordable
Date of experience: May 15, 2024
I was asked for photos of my credit card and passport and id which is a little ancient and unsafe way to confirm stuff
Cheap flights
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2024
The best site to get a great price for flight to Europe. If you are on the budget, you can get a flight in reasonable price, student, or not.
The price of flight which is what I can afford to pay. I am very happy with that. Thank you for a great service. This is my second time using this site to find a flight and will be using it in the future, recommend to anyone, student or not. I am glad I found it.
Date of experience: August 3, 2024
Great experience. Of following through as a student to purchase a more affordable ticket.
Date of experience: August 22, 2024
The website is user-friendly with a clean interface that makes it easy to search for and compare flights. I really appreciate how they display all the hidden fees upfront, which helps in making informed decisions without any surprises at checkout. Their prices are competitive, and they often offer deals that aren't available on other booking sites. What sets them apart is their customer service. The few times I've needed to alter my bookings or had inquiries, their support team was prompt, courteous, and very helpful. They also offer a mobile app that sends timely updates about gate changes and flight status, which is incredibly convenient while traveling. Overall, StudentUniverse has made my travel planning much smoother, and I highly recommend them to anyone looking to book flights online.
Referred by a friend of mine who has a very positive experience.
Date of experience: May 9, 2024
Love this site and love the Amazon deals! I was able to find amazing flights! Keep em coming!
Date of experience: August 14, 2024
The process was easy and clear. The website is very helpful. I would use again.
It was affordable
Date of experience: August 20, 2024
This website is so convenient for students, making it easier to travel.
Date of experience: August 24, 2024
Much cheaper than anywhere else. Very easy to use the website.
Much cheaper than anywhere else.
Date of experience: August 24, 2024
Good deals for the students, Great user experience with the website
Because of deals
Date of experience: August 23, 2024
I have been utilizing StedentUniverse for two years. I am so happy I found this website. It's easy to use and the price and extras are reasonable. I have saved over $400 on the flights. I am very grateful. I have been telling my friends and family.
I chose Student Universe because it offers lowered price tickets that the airlines and other sites do not offer.
Date of experience: June 3, 2024
Using student universe was very helpful because I used ot to apply my scholarship. The entire process was very easy to navigate, as I booked my flights for study aborad. I appreciate student universe for making the process as easy as possible, and look forward to using their platform sometime in the future.
Through my school.
Date of experience: June 4, 2024
Website is super helpful and clear and it's very easy to find the best price
Cheapest options
Date of experience: August 19, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
