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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 86.6%
Positive
2,169
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (619) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user syedah18
Texas
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

This experience is very significant to me because I come from a family where traveling isn't the norm, this has opened my life for better things.

Reason I chose this business:

I saw on amazon prime that there is an opportunity and used it.

Date of experience: December 10, 2024

Thumbnail of user moriaha10
Oklahoma
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

The $25 flight deal is literally the only reason I get to see my boyfriend over winter break. Thank you so much <3

Reason I chose this business:

Finances are tight, so the savings were a must for me.

Date of experience: December 10, 2024

Thumbnail of user bainingy
Illinois
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

I need to wait in line several times, it isn't enjoyable but I can understand there are so many people booking flights around Christmas.

Date of experience: December 10, 2024

Thumbnail of user rzjsbbbb
Washington
1 review
0 helpful votes
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December 20th, 2024

It is only 2 days before departure but they haven't issued the ticket! Need to wait more than 1 hr to wait for their agent. E-mail never got a reply.

Service
Value
Shipping
Returns
Quality

Date of experience: December 10, 2024

Thumbnail of user quintonh74
South Carolina
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

We are super grateful for this program. It helped me to be able to spend Christmas at home with my family.

Reason I chose this business:

The price was amazing!

Date of experience: December 10, 2024

Thumbnail of user saraa1562
Texas
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Student Universe has made it easy to fly home for the holidays as a student as they consider many variables and offer great deals

Date of experience: December 16, 2024

Thumbnail of user jacquelinek1155
Ohio
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Good! Had to call on the phone cause initial online order didn't go through, but person on phone was kind and helpful.

Date of experience: December 23, 2024

Thumbnail of user muhammadi271
Muhammad I.
California
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

They are pretty good. You can finds deals on here that save you a few bucks for other stuff and that's amazing. So far they haven't disappointed.

Reason I chose this business:

Because I’m a student and if i can find cheap flights here then why not.

Date of experience: December 10, 2024

Thumbnail of user daliaj23
Washington
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I'm still recovering from pulling all nighters all week for this experience. Slept maybe 15 hours in five days total lol

Date of experience: December 16, 2024

Thumbnail of user duyn40
California
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Good experience overall. I can easily find the flight I want via filtering options.

Date of experience: December 31, 2024

Thumbnail of user julian955
Texas
1 review
0 helpful votes
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January 22nd, 2025
Verified purchase

It was easy and quick to book with StudentUniverse! We used this platform for the second time, and happy with it.

Date of experience: January 12, 2025

Thumbnail of user susmithag
New Jersey
1 review
0 helpful votes
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December 4th, 2024

I wish i could give a 0 star.

This is the worst website for flights please please please read this review and don't trust them.

I booked a flight through student universe and wanted to changed it… The customer service is the worst of the worst. Overall we spend 12+ hours with the customer service agents. Called them 5 times on an average spent 2 and half hrs on one call. This is very painful and stressful.

Even though we booked our flight through their website, they wanted us to reach out to airlines for a change because they where telling us the airlines blocked them from changing. But we contacted the airlines they said what student universe was telling us was untrue, they can totally change the flight and we didn't block them from changing.

Don't ever trust this website and their customer service…There are ton of 3rd party websites which are better and would rather spend that extra money booking directly from airlines than deal with a company like student universe.

Biggest regret booking with them. Hope this helps someone. I wish i could sue them honestly. Companies like this shouldn't be allowed to run.

Date of experience: November 25, 2024

Thumbnail of user narwann1
Massachusetts
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

It was great experience with student-universe.
I will recommend it to my friends and families as well…

Date of experience: December 11, 2024

Thumbnail of user katieb1380
Philippines
1 review
1 helpful vote
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November 7th, 2024

Hi, just writing as I'm unable to call due to the location I'm in but I urgently need someone to answer my email in regards to a flight date change. I've emailed a few times but have not heard back, please please can someone get back to me, it would be greatly appreciated

Service
Value
Shipping
Quality

Date of experience: October 28, 2024

Thumbnail of user sandralt
Sandral T.
New York
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Yes i received my booking, it took a little more time than usual but nevertheless i received a confirmation the following day and the price was great

Date of experience: December 30, 2024

Thumbnail of user amrits50
Michigan
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

I had to book a next day ticket and I found a very reasonably priced one from the website and got the confirmation pretty quickly as well.

Date of experience: December 30, 2024

Thumbnail of user agastyam1
India
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Very good site with good prices and a smooth process, will book again

Date of experience: January 1, 2025

Thumbnail of user muhammads357
New York
1 review
0 helpful votes
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November 21st, 2024
Verified purchase
• Updated review

Easy to book flights and have never had any problems. Sometimes they say lower prices which increase at checkout times but after the increase it is usually still cheaper

Date of experience: November 11, 2024

Cheaper flights as a student
May 15th, 2024
Verified purchase
• Previous review

I always get cheaper flights as I am a student. I have not had any bad experience with this website and find it reliable as it is owned by Amazon

Date of experience: May 5, 2024

Great but slight inconvenience
October 9th, 2022
Verified purchase
• Previous review

I thought that the information confirmation email was a scam, so had to call the customer support to confirm. Other than that great experience and an excellent price so 5 stars

Reason I chose this business:

Cheaper flights, prime student benefits

Date of experience: October 9, 2022

Thumbnail of user tuyaw
Florida
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Good app,This software is very user-friendly for new users. The only drawback is that it does not indicate whether the luggage transfer is checked in or the transfer terminal.

Date of experience: November 23, 2024

Thumbnail of user abhinayap
Texas
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I received ~$100 off! I highly recommend using this website for students

Date of experience: January 2, 2025

Thumbnail of user meganh1660
Washington
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

Student Universe has helped me save some cash and made for an easy trip to book!

Date of experience: January 3, 2025

Thumbnail of user maryp6044
Nebraska
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I put in dates and you gave me the best prices. I wanted to go home for New years but couldn't afford other prices so you made my dreams come true.

Reason I chose this business:

Discounted flight home for New years.

Date of experience: December 16, 2024

Thumbnail of user youlingw
TW
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

I booked my flight at a very good price and with great travel time. This website provides very good service when booking a flight.

Date of experience: December 29, 2024

Thumbnail of user emilian17
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Quick and easy experience, great price. Thank you so much!

Reason I chose this business:

It was the cheapest

Date of experience: January 1, 2025

Thumbnail of user priyams11
New York
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Good experience, a little expensive but still pretty good.

Date of experience: December 31, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically responds within 11 days

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