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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,143
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user subhadraa
California
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

It was an worry free experience.we got the tickets from Kathmandu to Sri Lanka for a fairly decent price and the process was easy on line.

Reason I chose this business:

I have heard about StudentUniverse and I was checking the prices of the tickets, and noticed they were few dollars cheaper.

Date of experience: March 19, 2023

Thumbnail of user spencerf78
Austria
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

It worked just fine, I had no problem with it at all other than it was slow to load, but that could've been an internet issue.

Reason I chose this business:

Because it worked

Date of experience: April 27, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the review! Whether it's the internet issue or not, we will make sure every time we pass by the dev team's table, we mumble "improve site speed".^_^

Thumbnail of user carlosd457
California
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

I have to do a lot of traveling this year and Student Universe gave me an easy place to get affordable flights all in one place

Reason I chose this business:

The discounts!

Date of experience: June 3, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user scotth2415
Maryland
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Processing the tickets was very easy but would I did not know is that you cannot get your seat assignment until the day before the flight!

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 25, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, some airlines allow pre-select seats with fees. If you do not pay to select seats, you will be automatically assigned a seat when you check in your flight.

Thumbnail of user charlief135
Connecticut
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Y'all. I put in a promo code and a timer started counting down. Also, prices were going up each time I refreshed… what's that all about?

Reason I chose this business:

Because i had no other choice

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 26, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, our fare update comes from the airline itself that is why our system checks for the current ticket price when you hit "select". Please note that prices are dynamic and may fluctuate in accordance with airline inventory. Purchasing flights online are on a first-come-first-serve basis.

Thumbnail of user tylineh
Ohio
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Easy and straightforward when it came to selecting my dates and flight details. Thank you and I will use again.

Reason I chose this business:

I chose this platform because I remembered using it a long time ago and it was offering the price that I wanted.

Date of experience: April 18, 2024

Thumbnail of user ashlyno7
Utah
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Wow! So wonderful and cheap! I was so stressed about buying flights for my study abroad but was lulled to queen-dom by this website. Amaze!

Date of experience: January 29, 2024

Thumbnail of user yasmeenh6
Colorado
3 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

I really enjoyed my experience with StudentUniverse. Such a helpful resource!

Date of experience: June 22, 2024

Thumbnail of user jhonr45
Washington
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Wonderfull experience with your airline
Wonderfull experience with your airline
Wonderfull experience with your airline
Wonderfull experience with your airline

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 19, 2024

Thumbnail of user neelkamalm
Ohio
1 review
0 helpful votes
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November 27th, 2023
Verified purchase
• Updated review

It was a great experience to book this flight and would highly recommend people to select student universe

Date of experience: November 27, 2023

Must Try!
October 28th, 2023
Verified purchase
• Previous review

It was a great experience and had really decent price for my tickets.

Reason I chose this business:

I have been using studentuniverse because it provides cheaper options for a similar flight thats expensive for regular websites.

Date of experience: October 28, 2023

It was great
August 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I found this site to be the cheapest out of all the airline websites

Date of experience: August 6, 2023

Thumbnail of user lilyg149
Ohio
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My experience was overall content. I had issues with the code I received for my discount but was resolved when I reached back out.

Date of experience: April 25, 2024

Thumbnail of user harrys327
Australia
1 review
0 helpful votes
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June 24th, 2020

Time for a name and shame

STUDENTUNIVERSE.COM.AU

These people have taken $1600 from us for a flight which THEY cancelled,,, now we have been asking for OUR money back for months and they are refusing to refund us.

They are trying to say its up to another airline to refund us even though we didnt purchase from any airlines, we made a transaction with student universe. DO THE RIGHT THING and give us OUR Money BACK!

Especially in this current time of crisis do you think we can afford to be without our hard earned savings! You are taking food from my mouth and i will not stand for it.

*Michael Ong* you need to stop wasting my time, give me back my money NOW!

I am going to alert all social media on the situation and will take legal action if i dont get my money asap!

Buyer beware do not purchase tickets from student universe under any circumstances

#buyerbeware #ScammerAlert #covid19scammers #dotherightthing

Date of experience: June 24, 2020

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Hi Harry, we're sorry you feel this way. We're an online travel agency, which means that when book a ticket through us, the money that you paid for the ticket goes to the airline in order to issue the ticket for your flight. We are happy to help request a refund from the airline, but we are bound to the airline policies and regulations. The airline is responsible for approving a refund before we can issue anything back to you. Feel free to contact us directly or DM us with your reservation code so we can look into this further.

Thumbnail of user bonnien194
Ohio
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

This is my first time booking international flights and I found the policies and flight information very clear.

Date of experience: November 14, 2023

Thumbnail of user jamest2838
Singapore
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

StudentUniverse ensured the transaction was not a scam by verifying the passenger particulars and credit card holder information.

Reason I chose this business:

Recommendation from friend

Date of experience: October 27, 2022

Thumbnail of user taewookk2
New Hampshire
1 review
2 helpful votes
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September 16th, 2018

Super Economic price! Also the flight was comfortable and perfect. Top choice for my future flight as well.

Date of experience: September 16, 2018

Thumbnail of user aitanac2
Ohio
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

My experience with StudentUniverse was very good, it is always very fast and easy to make a reservation.

Date of experience: March 15, 2023

Thumbnail of user roberts8240
Israel
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Great, no issues at all. The ticket was issued a few hours after completing the purchase with StudentUniverse.

Reason I chose this business:

Im a student in search for cheap airline fares.

Date of experience: January 22, 2023

Thumbnail of user aleiahj
Colorado
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

StudentUniverse provided me the best ticket for my study abroad trip. The website is also easy to use.

Reason I chose this business:

For students, it can be difficult to navigate travel. Especially since I am first-generation, I needed to know what to do. I also needed an affordable option, which StudentUniverse supplied for me.

Date of experience: July 18, 2023

Thumbnail of user nellin2
Texas
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

StudentUniverse was able to address my concerns in a timely manner and the entire experience was quite simple.

Reason I chose this business:

For the convenience and payment options

Date of experience: October 26, 2023

Thumbnail of user arnavv
California
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

I appreciate that the flights displayed were affordable. The system was also efficient and easy to work with.

Reason I chose this business:

Cheap flights.

Date of experience: October 26, 2023

Thumbnail of user samuelk385
Maryland
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

If you are a young person and are not using StudentUniverse, you're spending too much on plane tickets.

Reason I chose this business:

Excellent offers.

Date of experience: June 16, 2023

Thumbnail of user yuxiongl
District of Columbia
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

IOS app has crushed, website is fine. But sometimes the price isn't match, app cheaper or vice vera.

Date of experience: October 21, 2022

Thumbnail of user andriannab
Indiana
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Everything was super easy to do. This is my second time using student universe and will continue to do so!

Date of experience: April 15, 2024

Thumbnail of user joer1768
Arizona
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Easy peezy. Like a breeze…. Being able to input my information and look for slights was amazing. The site is easy to navigate.

Reason I chose this business:

Because the support show. For student, which makes it much more appealing.

Date of experience: April 15, 2024

Thumbnail of user harindrac
Massachusetts
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

It was easy to use and navigate the website. I also got a very good deal for my international flight booking with Student Universe

Reason I chose this business:

Better flight deals and rates than others

Date of experience: April 28, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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