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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 86.6%
Positive
2,169
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (619) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user gabriellal68
Texas
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Very good service very much like it a lot very much like it a lot

Date of experience: December 31, 2024

Thumbnail of user catherines2682
California
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Was a fast process and was very organized. The amount of flight option is a lot and there was a lot of different airlines

Date of experience: December 30, 2024

Thumbnail of user guol9
Malaysia
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Buying and payment process is quick and easy but the website doesn't send me a pdf or gives me quick access to my flight details

Reason I chose this business:

Recommend from school

Date of experience: December 21, 2024

Thumbnail of user alexanderw1013
Maryland
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Site was easy to navigate and find cheap flight options for me.

Date of experience: December 31, 2024

Thumbnail of user saratua
Ohio
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Great service but you are forcing me to describe my experience.

Date of experience: December 31, 2024

Thumbnail of user jonathanl2086
Virginia
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Very good can't ask for anything to work more smoothly then student verse

Date of experience: December 31, 2024

Thumbnail of user matear
Massachusetts
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Overall went well and quick. Was my first time using the site

Reason I chose this business:

My school recommended it for abroad

Date of experience: December 31, 2024

Thumbnail of user jessical3757
Kansas
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

I never thought I would be able to see my parents and my brother who is returning to the marines this opportunity has helped thank you

Date of experience: December 18, 2024

Thumbnail of user josem4130
Colorado
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I was impressed with the most cheapest tickets I found a ticket to Peru and was cheaper than other sources

Reason I chose this business:

Best option ever

Date of experience: December 21, 2024

Thumbnail of user jessew1315
Ohio
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

By far the easiest and cheapest way to get a plane ticket. Very easy-to-follow steps too. I have not gone on the flight yet so I can't speak to how well the flight actually goes.

Reason I chose this business:

It was the cheapest way for me to fly internatinally.

Date of experience: November 16, 2024

Thumbnail of user arrunr
Florida
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Student Universe is awesome and the discounted price really helps make it possible to travel during the holidays, especially as a college student.

Date of experience: December 12, 2024

Thumbnail of user jaradg9
Ohio
1 review
0 helpful votes
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December 7th, 2024
Verified purchase

Quick, easy, user friendly.Quick, easy, user Quick, easy, user friendlyQuick, easy, user Quick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user Quick, easy, user friendly, easy, user friendlyQuick, easy, user friendly

Reason I chose this business:

A student universe sticker I found at my college freshman year in the gym on my campus. Been using it since then.

Date of experience: November 27, 2024

Thumbnail of user sushmak24
Washington
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

It was good, need more clear instructions. It would be helpful if the ticket is also sent to the email.

Date of experience: December 19, 2024

Thumbnail of user wajahathalim
Missouri
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I have been using SU for 3 years to any trip in United States. No errors while booking and affordable flights.

Date of experience: January 28, 2025

Thumbnail of user beixinl
California
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I was on hold for an hour before I can speak to someone, but everything else was fixed. I was lucky to be able to stay on the phone for over an hour, not everyone has time like that.

Date of experience: November 20, 2024

Thumbnail of user dolenl1
Texas
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

I was nervously waiting to see if I'd be one of the few lucky ones & thank goodness I was blessed to get a $25 roundtrip deal as well. Thank you :)

Date of experience: December 11, 2024

Thumbnail of user sadiaa51
California
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

It was great and I'm so so grateful for this! I hope to see more offers like this bc it can really change someone's life

Date of experience: December 16, 2024

Thumbnail of user geoffh202
Illinois
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

I am worried that the seats I purchased on the site are not showing up with the airline. Since I paid extra I was hoping they would be confirmed at the time of the booking

Date of experience: November 18, 2024

Thumbnail of user mercyo26
Massachusetts
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

I love student universe, I had such a hard semester and had some many bills to pay I didn't think it was possible to get home to see my family.

Date of experience: December 18, 2024

Thumbnail of user kalaniv5
Washington
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Pretty good and greatful to of had the option. The website was a little laggy but once it was working I felt relieved. Over stressful experience

Date of experience: December 16, 2024

Thumbnail of user umbertoc8
Connecticut
1 review
1 helpful vote
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November 3rd, 2024

I canceled the flight within 24 hours and it took forever via phone (more than 1 hour of waiting). However, they have not cancel the charge on my credit card. I have also tried to contact them via e-mail. I have just started a charge dispute with my bank.
I am not going to use StudentUniverse ever again.

Service
Value

Date of experience: October 24, 2024

Thumbnail of user samim115
North Carolina
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Took too long to get the tickets and my friend was in the check out for $25 tickets and it didn't let her purchase them

Date of experience: December 14, 2024

Thumbnail of user kenog5
Indiana
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

Thank you for the chance to fly for this price! It has made my year so much better and i really feel like it has changed my life.

Reason I chose this business:

The pricing

Date of experience: December 15, 2024

Thumbnail of user bethanyf144
Maryland
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Everything was well explained and organized, which was helpful for me as a student who had never personally scheduled a flight before.

Date of experience: December 10, 2024

Thumbnail of user clairem827
Indiana
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I had a travel grant, so my flights were completely covered and i only paid for data and coverage. The website worked well and made booking my trips easy!

Reason I chose this business:

My travel scholarship could only be used through StudentUniverse.

Date of experience: November 15, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically responds within 11 days

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