StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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Easy and cheap, got exactly the flights I wanted for much less than through other sites. Very happy!
Date of experience: April 12, 2024
It's was very good experience didn't have any problem while selecting my ticket everything went on really verey well while booking the ticket.
It’s accessible
Date of experience: November 7, 2022
My paid tickets for two is nice but I'm confused if I need to pay for our seats for this flight? Please help
Date of experience: October 16, 2022
Hi Normina, thanks for the feedback and question. Different airlines have different policies in terms of seat selection. Most airlines allow free selection, and some only within 24 hours before departure. It also depends on the specific route you fly. However, you can always check on the airline's website and manage your booking online for seat selection. Thank you!
Always the best prices, many, many options, and great follow-up. Some of the other travel sites would do well to mimic student universe.
Best prices and Customer service.
Date of experience: June 5, 2023
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
Student Universe was extremely helpful, and easy to navigate. It was easy to find my flight and change the information to find the exact flight.
CIS Abroad recommendation!
Date of experience: April 11, 2024
Very easy to book, follow up was prompt and precise, and had a great deal for tickets. Will definitely book through them again!
Date of experience: April 9, 2023
I've reserved my flight from Chicago to Austin and found the best offer in Student Universe. It's good service with the best offers
Date of experience: April 15, 2023
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
When I purchased the 25 dollars student discount, I started to wait in front of the computer at 3AM, but the website was stunk. Fortunately, I successfully placed my order at around 5:30 AM.
It is cheaper.
Date of experience: December 7, 2023
All was smooth and simple and good so far during booking process. It would have been nice to have you around when we were students! :) Thank you SU.
Competitive and heard service was good, so decided to check it out. Thanks.
Date of experience: November 25, 2023
Good and satisfactory experience of booking the ticket using your platform.
Date of experience: June 15, 2024
My experience was easy and great. I was simple to find flights and the options and price were amazing
Date of experience: April 8, 2024
Everything went well with the booking: one star lost for the clucky and somewhat confusing interface during the booking process.
I chose StudentUniverse because I had received a voucher code from CIEE to use on the platform.
Date of experience: April 28, 2024
Great website and app makes is easy to search for best flight deal. I booked a flight and saved on it when I compared against other travel websites.
Products used:
a flight with a hotel booking
Date of experience: September 25, 2022
Entering the TAP website with the record locator, it is unclear that I can check luggage.
No access to seat allocation (even if I want to pay).
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2024
It was great! Super convenient to use. It was easy to navigate and easy to put the code in
It was offered by my university
Date of experience: June 14, 2024
I thought Student Universe was reliable until I cancelled my flight I booked through them with United Airlines and they left out very important information about cancelling flights.
Before I even cancelled the flight I asked what the conditions would be, it was explained to me that I would be charged $400 ($100 from Student Universe and $300 from United Airlines) and I would receive a flight credit for the amount of the original ticket price. It was also explained that I would have to use the flight credit with United Airlines within 300 days of the original purchase date.
What was not explained to me was that I have to go to the same destination. When I called Student Universe for the third time to finally book my new flight, this was finally revealed to me months after I cancelled the flight. This wouldn't be so bad if I didn't have to pay an extra $300 for the increase in the price of flights to my original destination, meaning I am having to pay an extra $700 just to be able to use the flight credit that I originally paid for. I think it is absolutely ridiculous that I am being charged all these extra fees when Student Universe and United Airlines already has my money and they can't even be clear about the details of getting a flight credit from a cancellation, even in their email they send after a flight is cancelled.
So I warn you, before you cancel a flight with Student Universe make sure they tell you all the conditions and rules or you may have to pay almost twice as much as your original ticket!
Date of experience: June 30, 2015
Loved booking a flight with StudentUniverse. The booking process was smooth and rates are very student-friendly.
StudentUniverse offers affordable rates for students.
Date of experience: April 14, 2023
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
It was very easy to book my flight. Received booking confirmation right away.
Date of experience: June 14, 2024
Very easy process I was nervous about booking international flights, and this was easier than expected
The volunteer organization we are traveling through had the site suggested in our confirmation
Date of experience: March 22, 2023
Easy to book website with unbeatable prices thank you student universe!
Great reviews
Date of experience: June 14, 2024
Love it, low and affordable price with student universe. Will definitely recommend to friends and family.
Date of experience: April 10, 2023
Some students spend all their credit limits on other payments, so please include other payment options
Date of experience: May 7, 2023
Easy to use and will definitely recommend others to look at StudentUniverse before booking their flights/accommodations!
StudentUniverse had the best prices I could find.
Date of experience: March 14, 2023
StudentUniverse had the best prices I could find.
Date of experience: March 13, 2023
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi Sobha, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!