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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,144
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user chitt
New York
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

I got a great deal here. The website was too slow due to overloading but it went fine after 2 hours.

Date of experience: December 7, 2023

Thumbnail of user fm135
F D.
New York
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Fantastic deals. Thank you! Website was down and technical glitches initially but saved a lot of money so worth it!

Reason I chose this business:

Awesome deals

Date of experience: December 6, 2023

Thumbnail of user richardv168
New Jersey
2 reviews
1 helpful vote
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September 20th, 2023
Verified purchase

Everything went fine but just wasn't that when booking through Kayak that it goes to a different billing site not really happy that has to happen.

Reason I chose this business:

I didn't i was focre througth kayak before i even know what was going on.

Date of experience: September 20, 2023

Thumbnail of user vincentd530
North Carolina
0 reviews
0 helpful votes
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November 24th, 2023
Verified purchase

Good pricing and user friendly app! Student Universe is great at communicating after booking as well.

Reason I chose this business:

To save money and get good deals.

Date of experience: November 24, 2023

Thumbnail of user johnc9133
Philippines
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

Smooth and Fast transaction. Very clear information provided and was able to receive confirmation imeediately.

Date of experience: October 26, 2022

Thumbnail of user chandrikac2
California
1 review
0 helpful votes
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July 7th, 2023
Verified purchase
• Updated review

Such overreach in the documents you ask. For such a benign reason of booking tickets for a family member. Never had that with any other OTA.

Reason I chose this business:

Google Flights recommended it. Though I wouldn't recommend it forward due to the security theater in practice. Such an annoying process with so many emails exchanged.

Date of experience: June 7, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Chandrika, sorry you felt that way. We ask for extra documents in order to provide our customers as well as the card holders. Since the passenger and the card holder are not the same person, we have to verify it is the card holder that authorizes the transaction. We do not ask for all the sensitive info; we simply would like to verify the information provided matches what has been put in the booking. Thanks for your understanding.

Quick and easy
June 6th, 2023
Verified site experience
• Previous review

Date of experience: June 6, 2023

Thumbnail of user asifi23
Nebraska
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Good service. Good service. Good service. Good service. Good service. Good service. Good service. Overall nice behavior.

Date of experience: October 29, 2022

Thumbnail of user madisond309
Massachusetts
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

The prices were super student-friendly, and figuring out information about bags and carryons was easy

Reason I chose this business:

My friend recommended it and it works for my smol student budget.

Date of experience: October 14, 2023

Thumbnail of user ediet11
Spain
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

This booking went well, but I had another booking that didn't go through so i had to find a different flight. Costumer service was good though.

Reason I chose this business:

I have had good experiences in the past.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 23, 2023

Thumbnail of user zipporahg1
Ohio
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

I will say that overall, my first time experience with student universe has been great and no difficulties along the way.

Reason I chose this business:

I chose student universe because I felt it would be most beneficial when book my flight for my breaks.

Date of experience: October 23, 2023

Thumbnail of user weiz38
New Jersey
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Good and cheap good and cheap good and cheap good and cheap good and cheap good and cheap good and cheap

Date of experience: August 28, 2023

Thumbnail of user alia1145
Illinois
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Thank You it was a very nice experience. Very good very good very good very good very good very good

Date of experience: April 5, 2023

Thumbnail of user kevinm4414
New Jersey
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Easy to register, used another flight search site, but I will be checking StudentUniverse first at this point. Thank you!

Date of experience: October 31, 2023

Thumbnail of user idalyp
Mexico
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Good. Pleased with service. Good. Pleased with service. Good. Pleased with service. Good. Pleased with service.

Date of experience: July 27, 2023

Thumbnail of user ramdanel
Massachusetts
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Booking through studentuniverse was easy and straight forward I would use them again for my next trip

Date of experience: November 4, 2023

Thumbnail of user allysong61
Ohio
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Student Universe helped me choose a flight that was cheaper and felt secure before starting our study abroad experience.

Date of experience: November 8, 2023

Thumbnail of user codyv62
California
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

I searched on Kayak.com for a flight to Dublin, Ireland and booked with StudentUniverse. The overall price through them was cheaper.

Reason I chose this business:

I chose StudentUniverse because I hear they have a good reputation for having lower costing flights and jet fares.

Date of experience: November 11, 2023

Thumbnail of user ishans22
India
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Not only I got good discount against available other options, but also booking process was very clear and easy

Reason I chose this business:

Recommended by sky scanner

Date of experience: October 10, 2023

Thumbnail of user thomasm4725
Ireland
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Big discount from original provider. Emails after are a little unclear but I think it will work itself out.

Reason I chose this business:

Researched discounts and found them.

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 10, 2023

Thumbnail of user brycew86
Florida
1 review
1 helpful vote
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October 26th, 2022
Verified purchase

Easy to purchase a ticket on Student Universe. SU offers some of the best travel deals at affordable prices.

Reason I chose this business:

Best, cheapest, and most direct flights available. Big fan of Student Universe.

Date of experience: October 26, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Bryce, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user lindseyh332
New York
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Good experience- no troubles purchasing tickets and was able to book multi-city trip in a short time

Reason I chose this business:

Discounts that were advertised by my school advisor

Date of experience: July 11, 2023

Thumbnail of user laurenh853
New York
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

Excited with a direct flight and great price! We are happy to book, just hope it happens as scheduled

Date of experience: March 27, 2023

Thumbnail of user mollyk31
South Dakota
1 review
0 helpful votes
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September 14th, 2018

I've booked multiple trips through student universe- all have been great & the cheapest options I could find.

Date of experience: September 13, 2018

Thumbnail of user olamidea13
New Jersey
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Good experience so far. Do I need school ID card to board? Your response would help me understand the situation better.

Date of experience: April 20, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Olamide, thanks for choosing StudentUniverse. Usually you do not need to present your Student ID at the airport, but we would recommend bring a copy (or at least have a digital copy in phone) just in case. Have a great trip!

Thumbnail of user youngsinp
KR
1 review
1 helpful vote
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October 6th, 2022
Verified purchase
• Updated review

It took few days to get the confirmed booking. I take this as a strict rules means reliable service.

Reason I chose this business:

Relatively fair price

Date of experience: October 6, 2022

Very supportive, friendly and reliable worker thanks...
October 5th, 2022
Verified site experience
• Previous review

Very supportive, friendly and reliable worker thanks Mark.

Reason I chose this business:

Satisfied prior experience

Date of experience: October 5, 2022

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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