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StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 11 days
7,001 reviews
Very professional customer service. I ran into an issue while putting passenger info. They're very helpful in helping out to resolve the issue over the phone. The airline website was updated right away but somehow their website is still showing the old info. I checked with the airline customer service they said everything looks fine at their end.
Lowest price
Date of experience: October 21, 2024
Easy process once I was able to get inside the site but there needs to be a better way to handle and extreme amount of traffic on the site
Date of experience: December 10, 2024
Sometimes, the website crashes out, but overall easy to navigate and good deals, just wish the deals were more clear when shown in prices
Because it offers student prices
Date of experience: December 2, 2024
I appreciate the opportunity to go home from my college break with just a 25 dollars In ticket thank you
Date of experience: December 16, 2024
Smooth experience, fast and simple, good discounts but maybe could be higher since i did find flights cheaper than your website.
Date of experience: December 16, 2024
It was awesome seeing all the kids today at our house for a great day of fun with our friends at our school who had fun
Date of experience: December 13, 2024
I've used student universe for a few years and are very reliable. I would like it if you you send receipts or itineraries attached to the confirmation emails instead of the link you have to click on. I also want to note that access to the app is temporarily down and I cannot see my trip via the app, only online.
Inexpensive flights & quick, reliable customer service.
Date of experience: October 18, 2024
Booking the flight was easy considering I was doing it for the $25 flight but getting help/answers on my booking has been difficult.
Date of experience: December 14, 2024
First time using this platform and it was very easy and efficient! I will be using it in the future!
Date of experience: December 14, 2024
Haven't received my ticket checking for the payment to go through but nothing My grandson is from Manitoba going to Alberta for Christmas Does that affect anything
Because my grandson is going to college ( Learning Centre for his education And it cheaper for us
Date of experience: December 6, 2024
Student Universe allowed me to get my flights at such a good rate and I was able to get to my destination with no worries!
I chose student universe because of how much their platform has helped me as a young student!
Date of experience: December 13, 2024
The booking was very simple, but just as I was going to pay, they raised my price which I wasn't too thrilled about.
The discounts they provide students with are helping me see my family just before the holidays and going back to work.
Date of experience: December 10, 2024
Had to wait in line till it was my turn then I got in and had 15 mins to finish transaction. Transaction was smooth and fast.
Date of experience: December 14, 2024
The $25 ticket from prime actually worked. My friend and I are going to Denver over Winter break. I'm so excited
Date of experience: December 14, 2024
I was very confused on how the selection process worked because I was on the website for hours and kept getting kicked out finally got in on day 3
I seen a tiktok
Date of experience: December 11, 2024
I am so happy that I was able to take advantage of the Holiday Deal for flying back home. I know my mom is going to be so happy when I tell her.
Loving all the benefits that we college students receive at affordable prices.
Date of experience: December 10, 2024
I had no issues using this website. Except I didn't find the feature that allowed me to easily compare prices of different dates.
Date of experience: November 25, 2024
Was quite a long wait time to get in and I was logged on 2 days in a row so it was time consuming but overall I'm blessed to have a 25$ flight.
Saw the Amazon flight special
Date of experience: December 11, 2024
Love this opportunity for college students to schedule very affordable flights through student universe
I really needed a flight to get back home and i seen the $25 flights on tiktok
Date of experience: December 13, 2024
I got the flight although it cost me 45, also it took forever to get in, however I'm glad I was able to make it happen.
I saw an ad on tiktok
Date of experience: December 10, 2024
I really appreciate that Student Universe offered me a low-price flight for a trip that, on all other websites, was quite expensive.
Date of experience: December 4, 2024
I've used this website for a few times to book flights and it has been a great experience. It's easy to use the search tool and you aren't met with surprise charges at the checkout page
Easy to use, good search feature and no surprise charges at checkout
Date of experience: November 8, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
