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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.0 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,158
Neutral
166
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user greener5
Utah
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Amazing! Student Universe saves my bacon again and again!

Date of experience: April 11, 2024

Thumbnail of user sunghwanp
New Jersey
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Process was easy, prices were cheaper and lots of options available

Date of experience: April 12, 2024

Thumbnail of user guyp195
New Jersey
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

They were able to answer my questions and informed me of next steps.

Reason I chose this business:

I used it for my last trip and was extremely satisfied.

Date of experience: April 12, 2024

Thumbnail of user ahmedu24
Texas
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Ther are lots of websites but this is the best one

Date of experience: April 12, 2024

Thumbnail of user arturon18
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Again, very pleased with the service and professionalism of the helpers or attendants.

Reason I chose this business:

Service and price

Date of experience: April 1, 2024

Thumbnail of user felixr222
Texas
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

The flight tickets were at a great price. I got good tickets at good rates

Reason I chose this business:

Cuz its cheap

Date of experience: April 10, 2024

Thumbnail of user andreat882
District of Columbia
1 review
0 helpful votes
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April 21st, 2024
Verified purchase
• Updated review

More expensive than I would like. Especially with service fee compared to the normal website price.

Date of experience: April 11, 2024

Good Experience
March 4th, 2024
Verified purchase
• Previous review

Very efficient. Delta contacted me immediately. I can access my flight information easily which is very nice.

Date of experience: March 4, 2024

Thumbnail of user samuelm994
New York
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Other than having to send in a lot of paper work it was great!

Date of experience: April 11, 2024

Thumbnail of user roquec8
Argentina
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Everything worked perfect, even the contacting after my purchase.

Reason I chose this business:

Because im a student and i love travelling the world, and already knew how good StudentUniverse was.

Date of experience: April 11, 2024

Thumbnail of user ellaj116
Alabama
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I had to use this for my study abroad - Been good so far!

Date of experience: April 11, 2024

Thumbnail of user sushmam17
Massachusetts
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Easy to use and was able to book flight tickets for much cheaper price compared to other websites.

Date of experience: April 1, 2024

Thumbnail of user irshadb2
Virginia
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

It is very easy to book and the overall experience is good

Reason I chose this business:

Reasonable price

Date of experience: April 4, 2024

Thumbnail of user michaelw7230
Pennsylvania
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I had to fly for a family emergency. Student universe helped me find an affordable ticket.

Reason I chose this business:

Provided the service I needed at a price I could afford.

Date of experience: April 10, 2024

Thumbnail of user shayleex
Arizona
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I called and your representative answered my question with satisfaction.

Reason I chose this business:

The price is good

Date of experience: April 10, 2024

Thumbnail of user peterf1480
New York
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I'm glad I got a discount on my flight. Thank you for the help.

Date of experience: April 10, 2024

Thumbnail of user darlac127
California
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Good, other than the fact that the website tripped and nothing could be done abt it

Date of experience: December 18, 2023

Thumbnail of user fakrull4
Australia
1 review
0 helpful votes
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March 4th, 2021

Booked a flight through them using one of their promo offer to receive an email after two days stating the booking has been cancelled and that I need to rebook the flight. Called them and asked for the refund and they mentioned the refund may take up to 30 days! Ridiculous! You charge my account for a service that you failed to serve with and now I'll have to wait for ages to get my money back!

WILL NEVER EVER USE THIS WEBSITE AGAIN!

Service
Value
Shipping
Returns
Quality

Date of experience: March 4, 2021

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Hi there, we're sorry about that! Refunds, if coming from the airline (as is the case if your reservation has already been ticketed), can sometimes take up to 30 days. We aren't really in control of how long this process takes, as it has to come back to us through the airline. Please let us know if we can do anything else in the meantime to help you rebook.

Thumbnail of user ericag491
Minnesota
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Directions easy to follow and very good format to know what I was actually looking at.

Reason I chose this business:

I was awarded a CIEE Trailblazer Grant

Date of experience: December 6, 2023

Thumbnail of user igorm105
New York
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Easy and great service. I recommend it very much. Great deal for a student like myself.

Date of experience: December 6, 2023

Thumbnail of user celestes175
Georgia
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Although the site crashed quite a bit it was an insane deal - very much worth it!

Reason I chose this business:

Studeng prime deal

Date of experience: December 7, 2023

Thumbnail of user migueld237
New York
2 reviews
0 helpful votes
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December 2nd, 2023
Verified purchase

Good deals and easy to book a ticket … looks like u guys have nice deals …

Date of experience: December 2, 2023

Thumbnail of user ayeshac14
Michigan
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Quick and easy. I think the site is legit. My flight is in a few days

Date of experience: December 4, 2023

Thumbnail of user newtg5
Connecticut
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Signed up with my school email and was able to find the cheapest flight available. Life saver!

Reason I chose this business:

I am a student and planes are expensive.

Date of experience: April 9, 2024

Thumbnail of user ambarb7
Mauritius
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Confusing experience with no comms for 24 hours but net result is positive

Date of experience: April 9, 2024

Thumbnail of user hajrih
Ohio
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Very professional good experience with my first ticket purchase at this company..

Date of experience: April 9, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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