- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Backed by the National Science Foundation
- For Business
StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
7,001 reviews
No issues at all! Definitely recommend. Very affordable
Date of experience: March 22, 2024
Fast, easy and affordable. Would use again to book.
Date of experience: March 22, 2024
So initially, I was not sure why people were complaining so much... but after reading a bunch of the complaints here I figured it out: This world is full of morons, I swear! A lot of people here are blaming this website for their lack of common sense or their stupid mistakes... and some of these same people serve on jury duty and decide someone's fate or destiny... very, very scary!
Student Universe is no different then most other online travel agencies - you book a flight, you get your confirmation, they email you the e-ticket and then you go on your trip. We took a trip to Japan this last month and we found some really good and convenient tickets on Student Universe. And we compared at least 20 different sites and I called some travel agents that I use as well - no one could offer better flights or better prices! The only reason I left 4 and not 5 stars was because I never got the second email with the e-tickets, I only received the initial confirmation email with the reservation code. After I waited for a few days I decided to give them a call... someone answered right away, they were very helpful, emailed me the e-tickets while still on the phone and offered some useful tips about luggage, online check-in, airport information and such. And yes, there was some issues with some flights, some delays but... none of it was to be blamed on Student Universe, it was actually due to adverse weather and the actual airline, which by the way was Air Canada. I have been flying international all my life, I have used many different websites and travel agents... So I can comfortably state that my experience with Student Universe was pleasant, trouble free and saved me a great deal of time and money - 18.5 hour trip from MCO ( USA) to NRT ( Japan) for $889.00 total, and only one stop in YUL ( Canada)! How can anyone complain about that? I mean... seriously folks!
Now the cheaper the ticket is the more restrictions it has and everyone should understand that! A lot of times these tickets are not refundable and changes are very costly, and it does not matter where you buy the ticket from! And when you submit wrong information or you book a ticket for October instead of December... don't try to blame the travel site for being a moron! Or if you get disconnected while processing payment or you get an error... why would you go to another website right away to buy another ticket without trying to find out what happened? That is just $#*!ed and you cannot blame anyone else but yourself, I am sorry! Some people are just ridiculous!
Overall GREAT experience and looking forward to future travel plans!
Thank you Student Universe!
Date of experience: December 30, 2019
Every thing was just fine until I saw an offer from you $ 60.00 cheaper than I just paid! I'm very
Date of experience: November 13, 2023
I love being able to get lower flight costs since I am a student! So far it has helped a lot!
I needed a less expensive flight. The search engine here is great.
Date of experience: November 28, 2022
The site offered good airline for the best price around
Price search
Date of experience: March 17, 2024
I got my flight for a tad cheaper and the website was very easy to navigate!
Date of experience: March 17, 2024
Great site. Easy to book. Great prices. I will recommend
Date of experience: March 13, 2024
It was easy to book my flight to Oslo. It would booking using again on another trip.
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2024
Very simple and straightforward website display, with various options and a smart filtering system
Date of experience: January 22, 2024
Great service awesome and excited about my trip thanks guys
Date of experience: March 14, 2024
I love the simplicity in the processes. The fact that it's student friendly is so nice!
Date of experience: March 6, 2024
I was EASILY able to find everything I was looking for, at a price that was very aligned with my situation as a student.
Because I’m a student, and obviously money is tighter for me than opposed to not. I’ve flown with StudentU before, and the airlines are all trustworthy.
Date of experience: February 29, 2024
I was able to purchase my ticket at a $90 discount using the StudentUniverse platform.
It offers the cheapest price out there.
Date of experience: March 10, 2024
It was really helpful for booking study abroad flights
Recommended by travel agency
Date of experience: March 10, 2024
Ok it is just fine, but it should allow the parents to do the same.
Date of experience: March 3, 2024
Date of experience: March 2, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!