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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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7,001 reviews

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How would you rate StudentUniverse?

Reviews (5,415)

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Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user shabbira13
Tennessee
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Easy to book the tickets and the process is much much easier than others! Thanks!

Reason I chose this business:

Cheap and reasonable prices!

Date of experience: October 30, 2023

Thumbnail of user evitat4
Latvia
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

I want to say Thank you StudentUniverse for an excellent and quick service. Thank you!

Date of experience: November 3, 2023

Thumbnail of user elizabethj1535
Chile
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Good experience booking my flight. Thanks StudentUniverse

Date of experience: January 12, 2024

Thumbnail of user eileenp278
Massachusetts
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Website was kind of slow loading, everything else was fine.

Reason I chose this business:

I had to book through StudentUniverse LOL

Date of experience: December 7, 2023

Thumbnail of user lawrencen190
Ohio
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

The size and arrangement of the departure and arrival information a bit hard to read.

Date of experience: January 22, 2023

Thumbnail of user mohammadi80
Nebraska
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

What I saw, what I got, thank you, definitely will recommend my friends & family.

Date of experience: January 22, 2023

Thumbnail of user miltons123
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

It was super easy to book the flight and the customer service was very helpful.

Date of experience: November 1, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Milton, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user deborahg1755
Kansas
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Good ability to purchase the fare I wanted at the best price I could find

Reason I chose this business:

Used before

Date of experience: January 22, 2023

Thumbnail of user jamesl4123
Connecticut
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

You do a pretty, pretty good job! I need to add some characters to this!

Reason I chose this business:

Convenience, price.

Date of experience: April 26, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the kind review! I need to add some more thanks to this!

Thumbnail of user troyv62
Ohio
1 review
0 helpful votes
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October 12th, 2022
Verified purchase
• Updated review

Need any easy way for a carry on. Thanks for the information for carry-on purchases.

Reason I chose this business:

Price/availability

Date of experience: October 12, 2022

Need any easy way for a carry on
November 10th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price/availability

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 11, 2022

Thumbnail of user bradleyf155
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great. Very easy to book. Speaking to the rep after o booked was also easy

Reason I chose this business:

Cheapest flight for my daughter in school

Date of experience: May 2, 2023

Thumbnail of user haileyb139
Pennsylvania
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Very satisfactory and good deal for plan tickets and such

Date of experience: November 29, 2023

Thumbnail of user rebeccam2678
California
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

We selected our seats but every email we've received can't confirm our seats are reserved.

Date of experience: July 31, 2023

Thumbnail of user yasemeenh
Canada
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Very easy to use website and staff helpful. When using app on phone very easy.

Reason I chose this business:

Recommend by my volunteer program

Date of experience: March 21, 2023

Thumbnail of user mohammedk154
Maryland
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

No I will not give a review because I have not yet finished my business

Date of experience: September 16, 2023

Thumbnail of user suleimanm2
Washington
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Thank You! Thank u. They are good and you should get your flight from them

Date of experience: March 5, 2023

Thumbnail of user tienn53
Massachusetts
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Thanks to the email, you can double check if you have received any confirmation email

Date of experience: May 13, 2023

Thumbnail of user harshj14
Illinois
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

It was very seamless and clear and all my questions were answered properly and respectfully.

Reason I chose this business:

For better deals

Date of experience: October 23, 2022

Thumbnail of user samm1396
Michigan
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

Thanks for the good deals! I'm so excited for my trip and this made the process so easy.

Date of experience: October 26, 2022

Thumbnail of user taniad139
Tennessee
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

John did a great job and helped us a lot, but was a little slow. Great experience overall!

Date of experience: March 27, 2023

Thumbnail of user jayanthreddyn
Texas
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Easy and fast way to book a flight and very comparable rates compared to other website and cheap.

Reason I chose this business:

Referred by a friend

Date of experience: October 29, 2022

Thumbnail of user shankarg5
North Dakota
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

This was helpful I appreciate who ever created this service.

Date of experience: November 25, 2023

Thumbnail of user nanao31
Ghana
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

The experience was good. I am grateful for the service.

Date of experience: November 25, 2023

Thumbnail of user emmah596
GB
1 review
1 helpful vote
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July 3rd, 2022
Verified purchase

They say 24hrs to cancel for full refund. When I tried to cancel they charged £300 per ticket!

Tip for consumers:
Do not use!!

Products used:
None

Service
Value
Quality

Date of experience: July 3, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry this happened but could you email us via customerfirst@studentuniverse.com? We will have our supervisor look into this for you. Thanks.

Thumbnail of user joyh343
Illinois
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Not always the most convenient flying but definitely the best deal! I always get there in the end.

Reason I chose this business:

I am broke but always going places.

Date of experience: October 23, 2022

Sitejabber for Business

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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