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StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
7,001 reviews
I really appreciate the giving me the ticket for the flight.
Date of experience: May 30, 2023
Easy booking. Cheaper rates. Site easy to navigate.
Recommended by IVHQ
Date of experience: February 25, 2023
Excellent excellent. The price is always the most reasonable and ticket is confirmed immediately.
Reasonable fares
Date of experience: March 17, 2023
It was 50-50 experience with my booking experience
To get cheap flights and affordability
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2023
First time using this website and the experience was good.
Date of experience: November 30, 2023
Website is easy to use, but I wish they sent you an e ticket right away
I’m a student
Date of experience: November 29, 2023
Great experience, no hassle. Great price.
Fast service
Date of experience: December 13, 2022
It's cheaper than Google flight and fast to process the verification
Date of experience: December 1, 2023
Why my flight been cancelled? I need to Knowles why you cancelled my flight and my reservation
Why my flight been cancelled? I need to Knowles why you cancelled my flight and my reservation
Date of experience: October 8, 2022
Great Promotional Deal! Student Universe gave the best promotion for my planned trip. Thank you
Best promotional value
Date of experience: November 30, 2023
This app is amazing, but prices showing in this app is almost similar to original prices.
Suggested by friend
Date of experience: October 9, 2022
Hi, thanks for the feedback! We also sell public fares, which oftentimes are the same prices as those on the airlines' websites. However, if you have a StudentUniverse promo code, you can save more!
The staff is helpful to resolve the problem with problem reply.
Date of experience: March 20, 2023
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2023
Good experience overall. Prices are relatively low.
Date of experience: December 4, 2023
Website was difficult initially. Live help was great.
Date of experience: April 28, 2023
Thanks for the kind review! Glad that we were able to help!
The price is cheaper and the service is very quick
Date of experience: October 26, 2023
Great service and great customer support from StudentUniverse
Date of experience: April 4, 2023
I would like to receive confirmation from the airlines directly
Date of experience: November 28, 2023
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi, sorry that your booking was not successful. Since the transaction was flagged by the system, we sent you an email regarding the issue and requested more docs for verification. However, we did not receive any updates from you hence the transaction was canceled. If you would like to purchase another ticket, please reach out to our customer service and we'd love to help you.