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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user rosar633
Hawaii
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

I appreciate Student Universe, and i'm so excited for my next trip

Reason I chose this business:

Because of the price

Date of experience: November 16, 2024

Thumbnail of user avas237
Minnesota
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

This was my first time booking a trip. They made it easy to understand and choose the best option.

Reason I chose this business:

Through recommendations.

Date of experience: November 16, 2024

Thumbnail of user lydiam586
Virginia
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

The checkout was fast and well written out. I will return as a future customer.

Reason I chose this business:

Online search.

Date of experience: November 16, 2024

Thumbnail of user chukwuemekao13
Texas
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Was nice but thought there would be a better discount for students

Reason I chose this business:

Friend referral

Date of experience: November 16, 2024

Thumbnail of user ianb1307
Ohio
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

StudentUniverse really aims to help out the University students.

Reason I chose this business:

The tickets are a bit cheaper

Date of experience: November 16, 2024

Thumbnail of user hannahs385
Mississippi
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

It was simple and easy! This site was super convenient with helping finding a cheaper flight fast!

Date of experience: November 7, 2024

Thumbnail of user kathrynv395
Australia
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Overall easy to book with organized format making it simple to compare ticket options. Only complaint is that the search initially showed a flight that was over $100 cheaper than the one I ultimately chose, but once I clicked on it the results "errored" and then would only show more expensive flights from then on.

Date of experience: September 14, 2024

Thumbnail of user imoniria
Virginia
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Great site, low prices, easy to navigate… catered well to students

Reason I chose this business:

Because it was geared toward low prices and students

Date of experience: November 15, 2024

Thumbnail of user maxb875
New York
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Very good, thanks! Appreciate the good pricing and ease of use.

Date of experience: November 15, 2024

Thumbnail of user jaredm575
Greece
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Good. Smooth. Cheap prices. Easy interface. Great for students. Good staff.

Date of experience: November 15, 2024

Thumbnail of user harik62
Massachusetts
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

The customer service is not good. It is always busy and I could not get connected to any agent. It happened with me several times, apart from that everything is fine.

Date of experience: October 3, 2024

Thumbnail of user medik4
Sri Lanka
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

The first time I travelled using StudentUniverse was for my trip to Iceland. I found a cheaper price for my ticket and my flights were amazing. StudentUniverse is legit!

Reason I chose this business:

StudentUniverse provides affordable prices for college student like myself who loves studying abroad

Date of experience: October 6, 2024

Thumbnail of user logant717
Illinois
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Every smooth experience, good prices and easy to navigate!

Date of experience: November 15, 2024

Thumbnail of user kimberlyj2136
Arizona
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Easy to move through and filter for the flights you need!

Reason I chose this business:

Recommended

Date of experience: November 15, 2024

Thumbnail of user sabrinaa307
New York
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

It was a very fast-paced process, and I liked the option to see what airlines were available

Reason I chose this business:

I chose it because my abroad program offered me a flight voucher

Date of experience: November 15, 2024

Thumbnail of user trinityr47
Portugal
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Very well easy to book didn't take up much time and was a cheap flight. Sent me my confirmation right away so all is well.

Date of experience: October 14, 2024

Thumbnail of user tseringk3
Thailand
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I have no complaints so far. Its been good and hopefully will continue to be good.

Reason I chose this business:

Company uses it.

Date of experience: November 8, 2024

Thumbnail of user mihoy3
Nevada
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I feel like really easy to see some details on your website so I appreciate it.

Date of experience: November 8, 2024

Thumbnail of user imtiazk12
Texas
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

They canceled my booking without letting me know, my all travel plan ruined. My advice to all don't use Student universe at all.

Date of experience: October 28, 2024

Thumbnail of user adonais2
Indiana
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

It was easy to manage through to find cheap flights. I don't like that the option to continue to checkout when choosing seats is so small

Reason I chose this business:

Very affordable

Date of experience: October 21, 2024

Thumbnail of user rodicam6
New York
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

My family and i booked travel with Student Universe in the past and keep coming back for their competitive pricing and ease of use.

Reason I chose this business:

I'm a repeat customer and I'm always happy with what they offer.

Date of experience: October 17, 2024

Thumbnail of user lewish294
Spain
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Cheap and so well done! Was easy to find, locate, pay and super friendly!

Reason I chose this business:

Cheapest and most available

Date of experience: November 11, 2024

Thumbnail of user noahh802
Belgium
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Simple and easy to book! They always seem to have the lowest prices which is nice

Date of experience: November 7, 2024

Thumbnail of user isabellal737
Georgia
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Made my experience so much easier and was able to find a cheaper flight then booking with the airline.

Date of experience: October 24, 2024

Thumbnail of user vrushalih
California
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

The phone call ai is not interactive. You have to wait for atleast one hour before getting to a customer. The website is $#*! so you cannot make changes yourself and need an agent to help you out. There is literally no option if you want to change a flight or cancel it and ends up costing you way too much.

Reason I chose this business:

Because you lure us into cheap deals. It is a trap

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 13, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry for the inconvenience. Our customer service team has reached out. Feel free to ask any questions. Thanks.

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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