• Bookmark

    StudentUniverse

StudentUniverse

Write a Review

Overview

StudentUniverse has a rating of 4.3 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.6%
Positive
2,159
Neutral
166
Negative
169
View ratings trends

Instant Feedback

7,001 reviews

30
See all photos
How would you rate StudentUniverse?

Reviews (5,415)

Rating

Timeframe

Other

Reviews that mention popular keywords

student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user jordanb1151
Germany
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

I'm so glad that student universe is a resource! I was able to fly home internationally because of the flight deals.

Reason I chose this business:

Because of the flight sales.

Date of experience: September 25, 2024

Thumbnail of user richarda3022
Ghana
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Spoke to one Angel by name. Very polite and helpful. I was very content on how she addressed my concerns

Reason I chose this business:

Via recommendation

Date of experience: September 14, 2024

Thumbnail of user jongwook
Illinois
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Cheap price for booking flight
Several option I can choose for my flight

Reason I chose this business:

Cheap price

Date of experience: October 12, 2024

Thumbnail of user miguell314
Brazil
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Quick, easy, offers, variety of options for payment and reasonable prices

Reason I chose this business:

Best alternative at the moment

Date of experience: October 12, 2024

Thumbnail of user hoah17
Maine
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

I was very surprised with how fast and convenient the system were.

Date of experience: October 12, 2024

Thumbnail of user leahr302
Illinois
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

I don't know what happened since last year the app worked perfectly for me, but now nothing will load much or let me see my flight. I have an android, and have deleted the app and reinstalled it. Hope it gets fixed soon love you guys!

Reason I chose this business:

Was recommended by a friend.

Date of experience: August 12, 2024

Thumbnail of user luzv93
Maryland
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

When making 1st reservation I received not eligible for this fare notice. 2nd reservation was completed but I recived notice that payment was refused by credit card. I contacted StudentUniverse in the morning and reached a person right way. He explained the issue and after trying to solve it with me suggested I call credit card and I did; I had made a mistake. I updated the information on a link sent by the first associate of StudentUniverse and transaction was done. I contacted StudentUniverse again to make sure everything was done and again reached a person right way; she rechecked and confirmed that everything was fine and that there was NO STUDENT requirement.

Reason I chose this business:

They offer the best prices listed on the different search engines like Kayak and Momondo. I was hesitant to use StudentUniverse because they have many bad reviews but my experience was much better than expected. I checked my reservation with the airline and everything looks good!

Date of experience: August 29, 2024

Thumbnail of user cristinop
Illinois
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

It took a few days to received the confirmation but otherwise I like the student discount!

Date of experience: October 6, 2024

Thumbnail of user pranvyb
Massachusetts
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Wow amazing prices everything is so great wow I can't even describe it

Date of experience: October 10, 2024

Thumbnail of user kateb733
New York
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Easiest filtering system by far and super accessible to use

Reason I chose this business:

I’m a broke college student trying to see my family when I can and this beat all other flights home by 200 bucks

Date of experience: October 11, 2024

Thumbnail of user kaileyg16
Nevada
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

My experience was very easy and thorough. I will book through Student Universe in the future.

Reason I chose this business:

They have cheap affordable options for students.

Date of experience: October 11, 2024

Thumbnail of user aldop33
California
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Normally after booking any flight, anywhere, one will receive an email confirming that the transaction has started. I had no email from StudentUniverse right after purchase, despite seeing on my bank account that the payment was already being processed. You guys need to send an email explaining what's happening between the time of purchase and the flight confirmation. The uncertainty is too uncomfortable.

Reason I chose this business:

Cheapest option

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 4, 2024

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi, sorry you felt that way. Would you mind checking your spam folder? We do send booking confirmation emails to our customers when the bookings are successful. Thanks.

Thumbnail of user promd4
Massachusetts
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Awesome very cool when using coupons and codes and stuff great

Date of experience: October 10, 2024

Thumbnail of user andrewd1473
Kentucky
2 reviews
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

I checked out sky scanner app for my flight and it directed me to this site for purchase. It was fast, free, really easy for technically challenged people like myself and it was the best price.

Reason I chose this business:

Sky scanner app directed me there for booking.

Date of experience: September 1, 2024

Thumbnail of user zhiyic
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

First time using student universe. Very cheap tickets but website is and email is a bit slow.

Date of experience: October 3, 2024

Thumbnail of user jiangt3
Singapore
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I think the process is fast and seamless and it is quite intuitive

Date of experience: October 10, 2024

Thumbnail of user kristiamq
Mexico
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

It is a great experience, and very satisfactory, I hope to continue using your services in the future

Date of experience: September 22, 2024

Thumbnail of user chenweil
New Jersey
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

The process was smooth but the fact that I'm forced to write this to confirm my booking is annoying

Date of experience: October 8, 2024

Thumbnail of user jacksonk111
Washington
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Very easy and convenient- so far so good! - easy to navigate! - was able to book with friends

Date of experience: October 9, 2024

Thumbnail of user madeleinew72
New Jersey
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

Good experience. Easy to book and good prices as well. Will be using again

Reason I chose this business:

I’m a student and it’s cheap

Date of experience: October 7, 2024

Thumbnail of user trongdungn
Viet Nam
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

StudentUniverse is a travel booking platform designed specifically for students and young travelers. It offers discounts on flights, hotels, and travel packages, which can be particularly useful for those on a budget.

Date of experience: August 11, 2024

Thumbnail of user fernandoo100
Connecticut
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

It is asking for baggage information but quotation was including one checked bag and one carry on, website is not giving me any options but just a statement saying "Choose your bags when you check in with the airline" what is that? And how can I move forward to complete my trip? That is really confusing.

Reason I chose this business:

Found the option in internet.

Date of experience: August 1, 2024

Thumbnail of user hindupriyay
Washington
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Good experience and easy to process the tickets for anyone anytime

Date of experience: October 9, 2024

Thumbnail of user krisztinat8
Florida
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

The price is OK, average.Cant book the seats, only directly on the airline site. Price misleading because of the luggage cost. Gave confirmation number for payment, and airline reservation code, but not sending the e-ticket right away and its annoying.

Reason I chose this business:

I like the name. I used in Australia their parent organization Flight Centre, that was great.
I dont like they not send me my e-ticket right after the purchase.

Date of experience: August 9, 2024

Thumbnail of user georgee930
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

It was good experience to book through ur website, this is the first time I used this website but it was hassle free

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 20, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

How do I know I can trust these reviews about StudentUniverse?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about StudentUniverse?