StudentUniverse

I have been trying to get my $1200 flight credits for almost 2 years. Ive had every excuse under the sun. I was then told they would transfer them to a virgin credit, but first i had to pay $210 to get this done because it was a "airline fee" i contacted virgin directly and they advised this was NOT the case and that no fee should apply. I called back and told them id spoken to virgin and was told that it wasnt in fact and "airline fee" they then changed their story to "it's because you booked a promotion and we need that fee back". Virgin fought my battle with me, and almost 2 years later we were able to win.

It's nice to have discounted flights for students. Horrible timing accommodations though and they don't line up with the timing of when the program needs to pick you up.

I accidentally booked a flight on the same day at the wrong time. However when I wanted to cancel the wrong flight, I was forced by Student Universe to contact the Airline, but the airline wanted me to contact student universe

Maybe because I paid for trip protection, but when I had realized my mistake and needed a refund, the people on the phone were very kind helpful and expedient. They clearly explained that I will get a refund, but wont get my money back for a week to 10 days.

I found everything in the website easy to use and there were not any problems.

Was able to get a discount, I am very pleased and also excited to fly to London.

It was a good experience while using this website and rates were reasonable.

I had a really good experience. He student discounts are so helpful. I checked the airline website and it was like almost 300 more than student universe for the same airline so that was really nice, getting all these deals so students are also able to travel the world.

Good experience but the prime offer of 10% was not seen to my final price.

Everything was good except the time it took to finally receive my confirmation (48 hours +)

I booked a flight for a great price, but it didn't tell me if my flight included a carry-on, it just showed a question mark. When I received the confirmation from the airline, it told me that it only included a personal item. I am unsure if I can still add a carry-on.

This is a scam. Your website sucks and has limited options. :(

They found me a last minute flight after booking me for the wrong date. This could've been a total disaster but they made it work without it negatively affecting me. That's what I call "Excellent Customer Service". Thanks

I recently booked a flight with student universe, my initial experience was positive, they are very informative and have good prices! Now I just have to wait for the day of my trip and see if the company will provide me with what was promised!

The site was easy to use and was able to purchase my flight at a much lower rate than I would have using other sites. As a college student trying to save up for my trip, I really appreciate this site. Even with all the fees with seats and baggage/flight coverage, the overall total was still lower than it would have been buying from Delta or Expedia etc.

Before I booked, the site said there was no charge for checked bags. After I paid for the reservation, I found out there was a significant charge to add a checked bag AND I had to pay to guarantee seat assignments. This raised the cost of my trip by about $200. I would not have used this site if I had known that.

Very poor customer service.
Your money becomes piece of conformation ticket (value $0) as soon as you book a ticket

I flew buying another ticket and I am out of pocket $900 Plus Disturbed mind - full off stress.

I was very delighted to have my flight tickets booked using StudentUniverse. Their checking in service was very easy to use. All notifications about the flights were sent to me on time and with helping suggestions. Will use StudentUniverse for my future trips as well.

Have been using StudentUniverse since I was a college student. For so many times, it helps me save money on flight booking due to flexible date options. It is one of my go to website for flight booking.

We made two bookings with StudentUniverse, one from LAX to NCE and one from NRT to LAX... for some reason the first booking has our names listed correctly amd the second suddenly shows my wife's middle name as mine as well. Not a big deal you'd think, however, after submitting our passport pictures there's the initial conversation about additional fees for removing that middle name, both from the airline AND StudentUniverse: $90 in total which is ridiculous for a booking that's over 6 months away. More to follow on this but be cautious.

Plenty of airlines you can look into with competitive rates for students across platforms. Easy and hassle free to book. Confirmation within 2-3 days.

I have booked a ticket from sfo to London and my luggage cost isn't even included in my flight ticket. This is really frustrating as no information is provided about this during the booking and do you expect your traveler to travel such a long flight with 0 bags? This is so annoying. Upon that no end-to-end assistance is provided I was asked to contact the airline for making this purchase and to ask about carrying on bag. I have booked a round flight and do you really want me to call 2 different airlines to ask about my luggage?

Excellent, but baggage limit was little less. I came from Dhaka to Oslo via Doha on 9 August. It was my first plane journey, first visit outside my country. I am a postgraduate student at University of southeastern Norway in the city named Porsgrunn.