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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,143
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user rajivt4
Australia
1 review
1 helpful vote
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November 1st, 2019

Upon booking tickets, the money was gone from my bank and no confirmation on laptop screen and no email varification for long time. Had to chat with them and agaid had to give all the details of all travelling passengers... then finally got tickets. And then again no luggage info provided on tickets... ommm. Agaid with chat, they asked to provide all the passengers each details... just terrible.

Date of experience: November 1, 2019

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Hi there, We're sorry you felt this way. Usually bookings go through instantly, but in some cases it may take a little longer, or we may have to confirm further details with you before you get that confirmation email. Also, when we're chatting with someone about a reservation, we always ask for confirmation about the reservation/customer details to make sure it's really you and your information stays secure. :) Hope we could provide all the info you needed, let us know if we can do anything else to help!

Thumbnail of user yunjeongl
Singapore
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

No issue with anything in particular. I was debating about the data plan. It would have been good if more information about the data plan (associated with telco network in Singapore) is provided.

Reason I chose this business:

I have experiences using StudentUniverse in the past.

Date of experience: May 13, 2024

Thumbnail of user elenih7
California
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Student universe allowed me to book a last minute affordable flight to see my grandmother on her last day. Very thankful for the ease of this booking experience.

Reason I chose this business:

Looking for affordable last minute flight as a college student

Date of experience: February 4, 2023

Thumbnail of user erwanf6
California
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Website is super helpful and clear and it's very easy to find the best price

Reason I chose this business:

Cheapest options

Date of experience: August 19, 2024

Thumbnail of user yunyug
California
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Despite the waiting time of the call, I was able to confirm the flight ticket over phone and receive confirmation email after calling. Overall experience is good

Date of experience: December 8, 2023

Thumbnail of user nehag68
North Carolina
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

It's good that you get the price a little bit cheaper sometimes. But I don't like the fact that I had to give out my id and credit card information again by email.

Date of experience: November 26, 2023

Thumbnail of user jeromem279
Texas
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I made plane reservations easily enough. Only by taking the trip can I come to any conclusion about your service. You're enquiring too soon in the process.

Date of experience: April 14, 2023

Thumbnail of user larissad36
Massachusetts
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

It's my third or so time booking with StudentUniverse for a transatlantic trip. I've always had a great experience finding great deals on otherwise more expensive flights.

Date of experience: March 9, 2023

Thumbnail of user michaelm12924
California
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I had been watching ticket prices for a while and was happy to find a very reasonable transatlantic price with StudentUniverse. I also used their customer service line and found them quite helpful.

Reason I chose this business:

StudentUniverse has a good reputation and their ticket prices are very competitive.

Date of experience: October 22, 2023

Thumbnail of user deannat152
GB
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

The process is very straightforward and easy for students finding good deals. I recommend it! Even customer service was friendly and quick with any concerns I had.

Reason I chose this business:

As a student, I wanted a good deal and quick booking. I felt comfortable booking through StudentUniverse for my first flights on my own.

Date of experience: February 23, 2023

Thumbnail of user tomp273
New York
1 review
1 helpful vote
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September 13th, 2018

Fares are usually more expensive by about $5 (most likely their fee). Used to be great bc of $30 promo codes but now even $15 promo codes are few and far between. Only reason I used the site.

Date of experience: September 13, 2018

Thumbnail of user natashac383
GB
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

This website is so convenient for students, making it easier to travel.

Date of experience: August 24, 2024

Thumbnail of user rebeccaw2156
New York
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Finding my flight was straightforward and quick. A great deal at good hours, exactly what I wanted!

Reason I chose this business:

Student Universe is a helpful and easy to use website for booking flights!

Date of experience: July 23, 2024

Thumbnail of user keleyiar
California
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Much cheaper than anywhere else. Very easy to use the website.

Reason I chose this business:

Much cheaper than anywhere else.

Date of experience: August 24, 2024

Thumbnail of user monirah2
Belgium
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Great experience. They are very cooperative.I had the best experience with student universe.

Reason I chose this business:

Reasonable and good service.

Date of experience: August 22, 2024

Thumbnail of user thomask2480
Colorado
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

My experience with StudentUniverse was exceptional! It was very easy to work and there were many flight options.

Reason I chose this business:

I chose StudentUniverse because my university advised it.

Date of experience: June 3, 2024

Thumbnail of user jaimonip
Florida
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I was able to book a flight with Delta at a really good price. I will definitely be using StudentUniverse again for future flights.

Reason I chose this business:

I'm a college student and I wanted to fly with a airline that was affordable, but still high-quality.

Date of experience: June 7, 2024

Thumbnail of user rohithm4
New York
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Good deals for the students, Great user experience with the website

Reason I chose this business:

Because of deals

Date of experience: August 23, 2024

Thumbnail of user elnazm1
Canada
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

This ticket cost almost 287 CAD which was not competitive at all for a student. Whereas other websites offered the same with 260 CAD. It was my first time using this service and won't use it anymore.

Reason I chose this business:

I thought the prices are the best for students but wasn’t at all.

Date of experience: April 1, 2023

Thumbnail of user paulinas87
Texas
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I was skeptical but i got a great deal on my flights! I would definitely use this website again

Reason I chose this business:

I saw it in my amazon prime benefits as a student

Date of experience: July 20, 2024

Thumbnail of user graceg470
Ohio
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Everything was pretty easy and straight forward. I was also happy to see that compared to other sites ticket prices, StudentUniverse did have the cheapest for students! I will definitely use again!

Reason I chose this business:

I chose StudentUniverse because trying to pay for trips during school break can be stressful when you think about costs. But with the discounts and offers StudentUniverse has, it makes trip planning so much easier and much less stressful!

Date of experience: March 16, 2023

Thumbnail of user lasharonm
California
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

StudentUniverse not only provides travel services to my students. It also support me in doing critical site visit to review and access the program for which I send my student to :)

Date of experience: June 14, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

Thumbnail of user juliac1051
Arizona
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

The Student Universe website makes it super easy to find the cheapest flights and book!

Date of experience: August 18, 2024

Thumbnail of user olofv1
Japan
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Very satisfactory, the process was smooth and I encountered no issues along the way.

Reason I chose this business:

I got it recommended to me.

Date of experience: July 19, 2024

Thumbnail of user stefanied79
Texas
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I felt confident using this site and it was very easy to find the flights I needed. Also I got a great discount for being a student. Overall very happy I used Student Universe.

Reason I chose this business:

It gave me a discount on flights and I felt confident that the site is safe to use since my study abroad program recommends it.

Date of experience: April 20, 2024

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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