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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
I think it's good. I can easily find the best flight, it would be better if you can do multiple flights checking at the same time.
Date of experience: June 6, 2024
I saved around $120 using StudentUniverse instead of booking directly through the airline. The site was really easy to use as well!
My study abroad advisor recommended StudentUniverse to me, and I saw how great the prices were on the site.
Date of experience: May 16, 2024
Service was good until they decided to send me a review and say it was a confirmation number which is why I'm only giving them four stars they should say please fill out a brief survey
Date of experience: October 20, 2022
Flights are in time.
Cabin Crews are well behaved and helpful.
Though Seat was not selected, got an eile seat comfortable.
Ease, friendly and ofcourse promotional to select and book a flight.
Date of experience: June 15, 2024
I have enjoyed using StudentUniverse to book the flights I have made this year. My favorite feature is the Flexible search option, because that helps me choose the best price for travelling!
I'm a student who needed to schedule a flight for a study abroad, and StudentUniverse is very easy to navigate and pulls up flights that are generally cheaper than I was able to find anywhere else.
Date of experience: November 7, 2023
I really appreciate the good deal from this website. Other friends and family members have told me to book this flight using this website as they had previously had a great experience.
Date of experience: April 13, 2023
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
I had an emergency and needed to change my flight. They had no allowances for this. And the man I dealt with on the liken was quite rude. Not helpful at all.
Date of experience: September 13, 2018
Hi there,
We're sorry you had a negative experience. However, if you purchased a non-refundable ticket, there will be change/cancellation fees. These fees are standard across the travel industry. Please let us know if there's anything else we can do for you.
It was a great experience! Found the ticket I needed for way cheaper than the airlines main site! I didn't have any problems with getting the information and I'd recommend this site
Date of experience: September 13, 2018
Its a very simple process process to choose flights and it shows you reasonably priced options.
I got a discount through my Amazon student membership.
Date of experience: July 8, 2024
I was very impressed with how easy it was to book a trip. As a college student I like to check my rates and this made flying internationally very simple and less expensive
It was recommended by a professor
Date of experience: March 24, 2024
"What are my legal rights for obtaining cash refunds from trips cancelled due to COVID?
When you purchase an airline ticket, you agree to certain terms and conditions set by the airline, and if purchased through us, StudentUniverse..."
Booked a ticket has a Transferring between HND and Narita but Japan doesnt allow tranfer.
Called Studenuniver they answer very simple to me that " this ticket are eligible for refund / change".
They confirm the ticket still valid, so we came to the airport but the airport cancelled our ticket and left us at the airport after 1 domestic transit.
Products used:
tickets
Date of experience: March 26, 2022
Once I figured out how to use the system it was fine. There should be a way to pick 3 or 4 flights to compare them side by side, instead of getting out & back in over & over.
It was what the college uses & it did ha e cheaper flights then even going directly with the airline.
Date of experience: April 1, 2023
The experience is smooth and straightforward. I have used this site once before since becoming a student again and I'm amazed at the opportunities at hand!
SkyScanner recommended, now I go right to the source.
Date of experience: February 21, 2024
Hi Cameron, welcome back! Don't forget to subscribe to our emails so you won't miss our latest discounts. Have a great trip!
Interface is easy to use, however, it would be great if the website could also show the total number and weight of permitted checked and cabin baggages for ease of reference.
Date of experience: June 22, 2023
Thanks for the review! We will take your advice into consideration! Currently, we only display the number of free checked bags or how much it would cost.
No discount code given. Called and student universe could not help with issue at all.
I was told I would get a code from CEA CAPA but still haven’t received it.
Date of experience: August 17, 2024
Student Universe consistently provides cheap prices! Booking was a breeze, you just have to wait a day or two for the airline to send you a confirmation email.
Afordability
Date of experience: March 13, 2024
Yes I agree with the confirmation of booking please proceed for further procees waiting for the e ticket confrontations. Please proceed for further process
Date of experience: April 26, 2024
Great prices so far. I have not travelled yet but will check if everything works out and will definitely recommend SU to others
I have booked before and the prices were reasonable
Date of experience: May 13, 2024
Booking airline tickets with Student Universe was easy. When I made an error the customer service department made every effort to ensure everthing was perfect.
Cheapest flights
Date of experience: November 2, 2023
I waited on hold for exactly 8 hours and 26 min before Student Universe disconnected the call. My flight is booked for 3/15 and need to cancel due to Corona virus but have no way to get a hold of anyone at Student Universe! This company needs to have a way to cancel online or PICK UP THE PHONE! Unbelievably horrible customer service even in light of chaos of COVID-19. I sent a FB messenger and still no reply.
Date of experience: March 13, 2020
Hi there, we sincerely apologize for the delay as we are experiencing extremely high call and message volume due to the coronavirus outbreak. We received thousands of messages at once and have not been able to provide the level of service we would have liked. We do have a cancel online button via the My Trips page which can be used at any time. If you haven't been helped yet, feel free to DM us your reservation number on here and we'll take a look at your situation.
It was super easy to find the cheapest flexible flights and being a student the discount was extremely helpful, it was about $400 cheaper than anything i could find on Expedia. Life saver for real
Im poor and this was cheap and easy
Date of experience: April 11, 2023
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
This was the 1st time I bought my ticket here and I was very happy with the price and easy processing. Much better than Expedia!
Good pricing and easy to navigate to find a ticket
Date of experience: June 10, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Thanks for the kind review! We're thrilled that you saved $120 with us, and we hope we could help you travel to more places with less budget.^_^ Feel free to let us know if you have any questions. Have a great trip!