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StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.
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7,001 reviews
Clear and helpful, good prices, confirmation came in right away
Cheaper and more effective as a college student
Date of experience: July 1, 2024
Easy to buy, great customer experience, quick response overall
Date of experience: July 1, 2024
It was easy to reserve a trip. Prices were not changing frequently while we were booking the ticket.
One of my friend suggested me to use this because it is easy to reserve a trip and prices doesn’t change frequently.
Date of experience: April 4, 2024
Student Universe reached out to me when I was having trouble booking a flight so we found the solution to my problem right away!
Because I am a student and was recommended by my school.
Date of experience: March 14, 2024
It's not about the cost, all airlines charge to reschedule.
They forgot to update my seat preference for which I PAID and insisted on particular seat. 16hrs flight travels are worst with the dumbest seat (middle seat): P
They don't care about their agent's mistake to CHARGE for seat but NOT RESERVE the seat.
Date of experience: August 17, 2019
I have a flight from LAX to Edinburgh Scotland. I land at London Heathrow and have 4 hours to completely change airports. It is not possible to land, get my checked bags, get through customs, get transportation, and somehow get to Gatwick, re-check in and get where I need to go all within 4 hours. It is an hour alone to even travel from one airport to the other if there is no traffic. I tried to call and send an email about my issues and the Student Universe hotline pretty much told me that it is a "valid" connection and that they can't be held responsible if something goes wrong... I tried to cancel my flight and they said that the airline charges nothing but they will charge $400 if I do... so I am stuck, traveling alone in another country for the first time and if EVERYTHING doesn't go exactly on schedule, then I will be stranded in a country I have never been to, all by myself... and when I explained this to Student Universe, they just told me that they aren't responsible for any of it.
Date of experience: July 4, 2017
Charged $62 for 2 seats when I made the order but later I received the receipt from the airline showing the seats are actually just $46 in total, where is the extra money I paid?
Reputation and I am a royal customer who used it for several years
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2022
Easy and straight forward, price listed is close to price you pay at checkout.
ISA reccomendation and link.
Date of experience: June 26, 2024
Waiting on my eticket 24 hours after, dont know if it ks going to come any time soon.
Dont know if I have been scammed or is it just under process, will know soon enough.
Date of experience: November 8, 2023
There seems to be no where I can download a paper copy? I sent a copy of the forms to our grand daughter Anni Anglim who will be the one flying, hope she got it?
It offered the cheapest price
Date of experience: October 22, 2022
I found good prices in student universe website compared to other travel websites.
Because it gives good savings on tickets for students and is the only website that supports students travel with discounts up to my knowledge.
Date of experience: June 30, 2024
First-time user, easy to navigate, was weary but seems reliable!
Date of experience: June 30, 2024
Easy and fast to order tickets. Had no issues ordering tickets
Date of experience: June 29, 2024
The site was smooth, My experience was wonderful and it was so easy to book a flight.
Reference from my friend
Date of experience: June 28, 2024
I was able to book my international flight at a great value on a direct flight that matched my travel plans.
Beat competitor price by $200 on my flight price
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
I was looking for a good flight to Vienna: convenient route and good price. StudentUniverse helped the graduate of three different universities.
Kayak recommended.
Date of experience: March 5, 2024
Everything was great, except I did not like that I had to change my returning flight after I had purchased my ticket and had to pay a difference for an alternative flight.
Great deals
Date of experience: July 13, 2023
Seamless experience. Haven't gone on my trip, yet, but willing t try it again!
Date of experience: June 29, 2024
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Date of experience: August 28, 2024
I booked a flight on Copa airlines through SU and after purchasing I was on the Copa website and saw they offer an Economy+ ticket that includes seat selection as well as one checked bag. The economy+ ticket would have saved me money but SU did not show me that as a potential option and so I booked the basic ticket and now have to pay for seat selection and my checked bag a la carte.
When I called SU to see if they could refund my ticket so I could purchase the ticket that is the better deal they told me they could not and I needed to contact Copa directly, which I did. Copa informed me that because they did not receive funds, SU did, that Copa could not do anything for me and I needed to call SU again. Im sure you can see my frustration here. Upon calling SU back they told me I would have to email - not call - someone else to manage this. Given that I only had 24 hours to cancel without penalty the idea of communicating through email seemed dicey.
I ended up sticking with the original ticket because it was not worth any more of my time and energy to rectify this, leaving me disappointed with the processes, the customer service and SU.
I like the way they lay out the different ticket options and they usually have the best deals.
* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Date of experience: April 7, 2023
It was easy to manoeuvre the site and access pricing details and airlines
Reasonable pricing
Date of experience: June 26, 2024
I found the whole booking experience easy and without doubt the price of my flight couldn't be beaten.
Thank you!
Date of experience: April 11, 2024
I let my friends know about it, and I tried it before once my experience was good
Date of experience: June 28, 2024
Nice and affordable prices for tickets. Will use this for future travel.
Date of experience: November 24, 2023
I originally experienced issues with my original booking, but after calling the help center my issues were fixed immediately and my trip was booked!
Date of experience: May 6, 2024
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Hi there! We're sorry this happened. Could you DM us your email address and/or your StudentUniverse reservation code so we can look into this and make this right? Thanks!