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    StudentUniverse

StudentUniverse

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Overview

StudentUniverse has a rating of 3.9 stars from 5,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service, and easy process. StudentUniverse ranks 1st among Student Travel sites.

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Positive reviews (last 12 months): 86.6%
Positive
2,143
Neutral
165
Negative
168
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Reviews (5,415)

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student universe (620) customer service (319) booking process (81) booking confirmation (81) booking experience (78)
Thumbnail of user ashert2
Israel
1 review
1 helpful vote
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September 14th, 2018

Amazing deals, user friendly website and legendary customer support over the phone.! I told all my friends the first site to check is SU!

Date of experience: September 13, 2018

Thumbnail of user tawm
Kansas
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

This was my first time booking here and I had a great experience. I am able to travel because of the discount that they provided.

Reason I chose this business:

I heard great things and so it on my Amazon that it was one of the benefits so I decided to try it out.

Date of experience: July 13, 2023

Thumbnail of user daniyaha1
Pakistan
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

I've had an amazing experience with your services for a little over a couple of years and I recommend it to all my friends!

Reason I chose this business:

Because of it's user-friendly website and accessibility to online service providers when in need of help.

Date of experience: June 24, 2023

Thumbnail of user christians612
New Zealand
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

Website was easy to use. Great prices.
Worried a little bit as it took some time for my booking to appear but all worked out in the end.

Reason I chose this business:

My friend recommended me about this and told me about great prices. Managed to secure a premium economy for a price of normal economy seat! Souper happy.

Date of experience: November 9, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Christian, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user gitis1
California
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Very average. Why can't I choose a free seat? Still can't figure out who's give me last minute flight info? StudentUniverse or the airline?

Reason I chose this business:

Just Stumbled over it! Hope it was a good choice!

* StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Giti, different airlines have different rules on seat selection. Not all airlines allow free seat selection when booking flights. Some may charge a fee, some may charge more if you pick a premium seat, and some do not allow free selection until 24 hours before departure.

Thumbnail of user qings6
Rhode Island
1 review
2 helpful votes
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November 3rd, 2023
Verified purchase

Very satisfied. However the price was $100 lower one day after listed by Priceline for the same ticket.

You guys should match it.

Reason I chose this business:

The route is very good.

Date of experience: November 3, 2023

Thumbnail of user keishab109
Maryland
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

So far I have booked twice using student universe and both times the price difference was almost at $100.00 using any other booking site

Reason I chose this business:

I saw a recommendation online from a user and I tried it randomly and it actually works. I was surprised.

Date of experience: August 9, 2023

Thumbnail of user anirbans5
Michigan
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

I have been purchasing tickets from studentuniverse for a long time. It has great to have many deals which are not available otherwise.

Reason I chose this business:

Friend has suggested me.

Date of experience: October 18, 2022

Thumbnail of user kishann1
India
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Super convenient and quick to book tickets on this website. No hyperlinks or indirection to other sites which makes it the best part.

Reason I chose this business:

Been using it regularly for sometime now

Date of experience: January 21, 2023

Thumbnail of user ruiz17
Illinois
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

I do hope there are more choices but considering the price it's nice to get a both way ticket at this price.

Date of experience: October 23, 2023

Thumbnail of user katelinp5
Pennsylvania
1 review
1 helpful vote
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November 6th, 2022
Verified purchase

Was skeptical at first, but my reservation shows up with SAS and student universe was super easy to use! Glad I tried it

Reason I chose this business:

Cheap and ease

Date of experience: November 6, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi Katelin, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user avantg2
Australia
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Sounds Great! Pre-flight, just booked havent flown yet id like to give feedback afterwards. The whole thing has been great till this point.

Date of experience: May 8, 2023

Thumbnail of user juliannap28
Benin
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Student Universe is very responsive and has great discounts!

Reason I chose this business:

A friend’s recommendation

Date of experience: June 25, 2024

Thumbnail of user ryanb1587
Georgia
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

The only thing I'd like earlier is a check in email. Other than that you're great to work with in booking travels.

Date of experience: March 28, 2023

Thumbnail of user terrim183
Indiana
2 reviews
2 helpful votes
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September 27th, 2019

My son booked a flight home from Germany and then the Army changed his orders and they want an outrageous fee to change his return date so he can be back to duty. DO NOT USE THIS COMPANY...

Date of experience: September 27, 2019

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Hi there, we’re sorry to hear about this! Unfortunately, change and cancellation fees are standard throughout the travel industry and most of our flights are non-refundable. We’d love to try to help you out if possible, please feel free to reach out to us directly if we can help you out further.

Thumbnail of user apurvb
India
1 review
0 helpful votes
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June 17th, 2020

First of all the best price in the market. And after that quick response on every query with utmost efforts for solution.

Date of experience: June 17, 2020

Thumbnail of user rachelb252
Rachel B. – StudentUniverse Rep

Thanks for your review! Glad we could help :)

Thumbnail of user hardeepk18
Canada
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Good. Cheaper than others but it's not affordable for students.

Reason I chose this business:

Cheaper and good for students

Date of experience: June 25, 2024

Thumbnail of user minhsuanf
TW
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Would be awesome if there's some I could do I live chat with to quickly ask questions but overall, like my deal!

Date of experience: October 18, 2022

Thumbnail of user hildaf51
New York
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

I was skeptical because i usually book directly to the airlines, but it so easy and less expensive! More travel for me!

Date of experience: July 4, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user williamm4753
California
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

All good as I was hoping to find a way to get places without extra costs - didn't know about this fine organization.

Reason I chose this business:

Because it was there

Date of experience: November 14, 2022

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Hi William, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Thumbnail of user abigailh392
Virginia
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

It was somewhat difficult to book a flight to Australia since I had to make the booking over a phone call.

Date of experience: May 3, 2024

Thumbnail of user aileenr48
California
2 reviews
0 helpful votes
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October 18th, 2023
Verified purchase

Excellent as it was swift and less money than many other flights sights. I really was able to sign up quickly

Reason I chose this business:

I'm a college student

Date of experience: October 18, 2023

Thumbnail of user vanessac726
Connecticut
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

I like how clear everything is, and the low prices are amazing! I'm not a big fan of the additional fees.

Reason I chose this business:

I am using a voucher provided by the CIEE for a study abroad program.

Date of experience: April 16, 2023

Thumbnail of user daniellem21
Taylor T. – StudentUniverse Rep

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

Thumbnail of user manueli6
New Jersey
1 review
1 helpful vote
  • Send Message
September 15th, 2018

I'm so happy to find my trip planner.

It's very friendly app and affordable prices for students and faculty! Join StudentUniverse!

Date of experience: September 14, 2018

Thumbnail of user christym473
Maryland
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Everything was a good and smooth step by step process. I just think they should present more details before you checkout

Reason I chose this business:

It made booking easier

Date of experience: June 7, 2023

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From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

Company Representative

Thumbnail of user daniellem21
Taylor T.
Typically does not respond to reviews

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